Chase de Vere Reviews 

1,125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional quality of the financial and pension guidance, noting that advisors take the time to explain complex topics thoroughly in a simple and understandable manner. Reviewers emphasize that consultations are tailored to individual needs without any pressure to purchase additional products. Some people also felt that the dedicated support provided during home purchases and mortgage applications was remarkably efficient, prompt, and reassuring. Consumers consistently appreciate the friendly attitude and constant accessibility of the staff, ensuring smooth communication and complete peace of mind throughout every stage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing advisors as knowledgeable, approachable, and... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are consistently professional,... See more

Customer service

People report positive experiences with customer service, highlighting advisers who are exceptionally... See more

User experience

Users describe positive interactions with user experience, highlighting friendly and professional video calls... See more

Response time

Consumers find response time to be exceptionally positive, praising advisors for being consistently prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met with Simon Walshe this evening via a video link. He was really easy to talk to and explained things in a very simple and easy to understand manner. We wanted retirement advice and he went throu... See more

Company replied

Rated 5 out of 5 stars

The company has a great online portal which helps visualise all of the important details and feels very secure. My new advisor, Ruth Penman, has been excellent also. Friendly, very good communicator a... See more

Company replied

Rated 5 out of 5 stars

We recently used Chase de Vere for our mortgage and couldn’t be happier with the service we received. Our mortgage advisor Ashley was incredibly knowledgeable and guided us through the whole process w... See more

Company replied

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied


Company details

  1. Financial advisor
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,125)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Pension planning with Chase Devere

Our financial advisor offered good advice for pension and inheritance tax planning. The investments offered by Chase Devere have performed well over the time I have been a client of theirs.

24 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Catriona Smith financial advisor

My advisor helped me through the minefield that pensions can be, has given me confidence my pot should last my lifetime and is also very responsive if I message an enquiry.

26 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words about Catriona Smith. We're delighted to hear she was able to guide you through the complexities of pensions and provide reassurance about your financial future. It's great to know her responsiveness and support have made a real difference.

Rated 2 out of 5 stars

I wish I’d never embarked on this…

I wish I’d never embarked on this investment journey .

1 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for sharing your feedback. We're really sorry to hear that you feel this way about your investment experience. That’s certainly not how we want any of our clients to feel.

I’d very much like to understand more about what has led to your dissatisfaction so that we can look into this properly and see how we can help. Your experience matters greatly to us, and we’re committed to addressing any concerns you may have.

Please could you contact me directly at client.feedback@chasedevere.co.uk
so we can discuss this in more detail?

Kind regards

Greg

Rated 2 out of 5 stars

By keeping its independence not to give…

By keeping its independence not to give its responsibilities to second party which is not fit for purpose.

20 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave your review. While we're naturally disappointed by its nature, we're very keen to understand more about your experience.

To clarify, we do not outsource our financial advice. On occasion, we may refer clients to another professional, such as a solicitor or accountant, if we believe it would be in their best interests. However, this would never be for any area that we are able to advise on ourselves.

Our independence has been a cornerstone of Chase de Vere for over 50 years and is something we consider to be absolutely fundamental. If anything has given you reason to question that, it’s a top priority for us to address it.

I’ve reached out to your adviser and their manager to gather more information. In the meantime, if you’d like to share any additional details, please contact me directly at client.feedback@chasedevere.co.uk. Either way, we’ll be in touch with you soon.

Kind regards

Greg

Rated 5 out of 5 stars

Brilliant

They genuinely care about their clients.

27 September 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Gurdev is a genuine advisor

I reached out to Gurdev following a recommendation of my friend , I needed some support with my benefits. Despite me not ever being likely to become a client he still treated me as if I was.

17 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for sharing this feedback. We're glad he was able to support you, and we truly appreciate you taking the time to share this.

Rated 5 out of 5 stars

A very productive meeting with Gurdev

I have been looked after by Gurdev over the last 10 years and he has always been very polite, knowledgeable and thoughtful. At each review he has provided me with the confidence in our strategy and especially when markets haven't done so well. I would highly recommend Gurdev Singh

21 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your continued trust over the past decade, it means a great deal to us. We’re delighted to hear that Gurdev has consistently provided you with confidence and clarity, especially during more challenging market conditions. Your recommendation is truly appreciated.

Rated 5 out of 5 stars

Panic over, thank you Gurdev Singh!

With all of the noise lately over pensions and IHT rule changes I reached out to him off the back of a linkedin post. He was very professional, calm and clear in his explanations. Saved me from making an irrational decision.

10 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much. We're really glad Gurdev was able to provide clarity and reassurance during such a complex time. It's great to hear that his calm and professional approach helped you feel confident in your decisions.

Rated 5 out of 5 stars

Chase de vere experience.

From the outset, chase de vere has been the perfect solution for me. Catriona Smith my adviser has been understanding, helpful and has performed exceptionally well with my funds.

22 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you for sharing your experience. We're so pleased to hear that Chase de Vere has been the right fit for you and that Catriona has provided such exceptional support. We’re grateful for your trust and look forward to continuing to support your financial journey.

Rated 5 out of 5 stars

My wife and i have been using Chase de…

My wife and i have been using Chase de Vere for a number of years . They are very professional , efficient and friendly. Considering the volatility of the las few years they have handled our pension portfolios very successfully

15 September 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your adviser's name, please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Exceptional Support Throughout Our Remortgage JourneyWe recently completed our remortgage…

We recently completed our remortgage with HSBC through Chase Devere, and I want to extend heartfelt thanks to Aaron Jassi, Karima, and the entire admin team for their outstanding support throughout the process.
From the very beginning, Aaron demonstrated deep expertise and genuine care, guiding us through each step with clarity and confidence. Karima’s responsiveness and attention to detail ensured that no question went unanswered and no document overlooked. The admin team worked seamlessly behind the scenes, making what could have been a stressful experience feel smooth and well-managed.
Their professionalism, warmth, and commitment to getting things right made all the difference. We felt supported, informed, and reassured at every stage. I would not hesitate to recommend their services to anyone seeking financial advice or mortgage support.
Thank you all for helping us achieve this important milestone with such grace and efficiency.

17 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words. We're thrilled to hear that Aaron, Karima and our admin team made your remortgage experience smooth and reassuring. We’re so pleased we could support you through this important milestone.

Rated 5 out of 5 stars

Very responsive Mortgage Advisor (Rachel Harrison)

Very responsive Mortgage Advisor, always available to answer questions. Helped us get a great deal on fixed term Mortgage, which ultimately will save us thousands of pounds. Thanks you!

17 October 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name, please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Excellent Pension Advice

I had several pension funds from previous employment which I wanted to amalgamate into one fund, but had no idea how to proceed. Chelsea Knowles at Chase de Vere was key in helping me navigate the many forms needed to complete the transfers. Chelsea has excellent financial knowledge and shares it in a very professional, friendly way.
I'm very happy with the advice provided and the product selection for my future retirement.
I would highly recommend Chelsea and Chase de Vere to anyone seeking financial advice.

10 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Chelsea was able to support you so effectively in consolidating your pension funds. We're so pleased you're happy with the advice and product selection for your retirement planning, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service from Ian

Ian Hawke is an outstanding financial adviser, knowledgeable, professional, and genuinely focused on his clients’ best interests. His advice is always clear, well-researched, and tailored to my goals. I fully trust his recommendations and highly recommend him to anyone seeking expert financial guidance.

9 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words and recommendation! It's great to hear that Ian’s advice has made such a positive impact.

Rated 5 out of 5 stars

Trustworthy

I’ve worked with Dec on my mortgage from the very first setup through to renewals, and every time he has been excellent. He comes across as trustworthy, always takes the time to explain things clearly, and shows real patience and understanding. He’s a reliable man. It’s been a genuine pleasure working with him. I also wish him well, both in his professional career and in his family life.

25 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your thoughtful review and kind words about Dec. We're so pleased to hear that he's been a consistent source of support and clarity throughout your mortgage journey. Your trust means a great deal.

Rated 5 out of 5 stars

Reliable and trusted financial advice

I first met our CDV IFA, Arnie Vashisht, at a presentation he gave as part of an outplacement seminar in 2018. I was very impressed with his talk and my wife and I arranged to meet with him shortly after.

Over the subsequent seven years Arnie and his team have managed our investment portfolio impeccably by understanding our risk profile, consolidating various pensions and investments onto a single platform and then managing those funds in such a way as to give us a regular, stable income. During this time he has conducted periodic reviews to assess the financial health of our portfolio and has been a constant source of excellent advice. Based on our experience with Arnie, I would not hesitate to recommend Chase de Vere services to anyone looking for sound independent financial advice/management delivered in an easy to understand and approachable manner.

3 October 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear how Arnie and the team have supported you over the years and that you've found the advice clear, consistent, and valuable. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

After many years with your company I…

After many years with your company I now have a consultant who makes everything clear

1 May 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name, please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Trust is so important

The advice I’ve received has been extremely useful and I knew I could ask stupid questions and have answers I could understand. I know I can trust my advisor to give me advice based on what is best for my situation. I know I can trust the information I receive.

30 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name, please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Perfect Investment

I knew nothing about my pension and whether or not the funds it contained would be enough to support me. Chelsea Knowles at Chase was key to putting together what was needed to form a robust investment for the future, enabling me to retire earlier than expected. I cannot recommend her and her company highly enough.

26 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words. We're thrilled to hear Chelsea was able to support you in building a strong financial future and help you retire earlier than expected. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Our advisor provides a great and reliable service.

Our advisor always has time for our queries and provides rapid responses and follows up on our agreed actions. She also offers alternative options and gives us confidence in her recommendations.

23 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name. Please email us at marketing@chasedevere.co.uk. Thanks

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