Chase de Vere Reviews 

1,125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional quality of the financial and pension guidance, noting that advisors take the time to explain complex topics thoroughly in a simple and understandable manner. Reviewers emphasize that consultations are tailored to individual needs without any pressure to purchase additional products. Some people also felt that the dedicated support provided during home purchases and mortgage applications was remarkably efficient, prompt, and reassuring. Consumers consistently appreciate the friendly attitude and constant accessibility of the staff, ensuring smooth communication and complete peace of mind throughout every stage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing advisors as knowledgeable, approachable, and... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are consistently professional,... See more

Customer service

People report positive experiences with customer service, highlighting advisers who are exceptionally... See more

User experience

Users describe positive interactions with user experience, highlighting friendly and professional video calls... See more

Response time

Consumers find response time to be exceptionally positive, praising advisors for being consistently prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met with Simon Walshe this evening via a video link. He was really easy to talk to and explained things in a very simple and easy to understand manner. We wanted retirement advice and he went throu... See more

Company replied

Rated 5 out of 5 stars

The company has a great online portal which helps visualise all of the important details and feels very secure. My new advisor, Ruth Penman, has been excellent also. Friendly, very good communicator a... See more

Company replied

Rated 5 out of 5 stars

We recently used Chase de Vere for our mortgage and couldn’t be happier with the service we received. Our mortgage advisor Ashley was incredibly knowledgeable and guided us through the whole process w... See more

Company replied

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied


Company details

  1. Financial advisor
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,125)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth the wait - gurdev

I managed to grab a session at GSK about my pension planning with Gurdev Bansal of Chase De Vere . He was very calm, professional and knowledgeable. I am planning on retiring in 12 months so I know who I will be speaking to next.

22 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thanks for sharing your experience. We're glad Gurdev was able to support your pension planning with such professionalism. Wishing you all the best as you prepare for retirement.

Rated 5 out of 5 stars

Jason and Chantelle

Jason and Chantelle based at Brechin are so helpful in sorting out financial aspects of life. Would recommend

15 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words. We're thrilled to hear that Jason and Chantelle were able to support you with your financial needs. Thanks!

Rated 5 out of 5 stars

Pensions and shares advice were excellent!

Gurdev was very knowledgeable and explained things clearly. His kind and friendly approach made me feel comfortable to ask questions. I needed guidance on a range of financial topics, including pensions, shares, etc, which Gurdev supported me with - I really appreciated his expertise.

16 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your kind words about Gurdev. We're so pleased to hear his expertise and friendly approach made you feel supported and confident.

Rated 5 out of 5 stars

Pensions advise tailored to the individual

I was introduced to Chase de Vere through a Pensions Forum arranged by my Company for employees close to retirement.
Of the Companies that presented, I felt most in tune with Chase de Vere. Their Financial representative Gurdev Singh gave a really clear presentation.
I had a number of pension pots that I had accrued over my working life and wanted to combine into one to provide me with a pension.
Chase de Vere Financial advisor Gurdev Singh took the time over several meetings to understand my financial position and make clear recommendations around what I wanted to do and what was best for me financially.
To this end Chase de Vere presented a fully documented report outlining decisions made, risks, costs etc. so I was completely clear on what Chase de Vere were offering and what they could do for me before making any final commitments.

Pensions Companies strongly advise the use of a Financial advisor when making decisions on drawing a pension as its important to get the correct advice.
Based on my experience with Chase de Vere and their Financial advisor Gurdev Singh I felt very happy to go with their proposals and have them administer my pension.

1 September 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your thoughtful review. We're delighted to hear that Gurdev and Chase de Vere provided clear, personalised advice that gave you confidence and clarity in planning your retirement. Thanks again.

Rated 5 out of 5 stars

Catriona Smith

We have always found Catriona Smith to be exceptionally helpful and supportive. As a member of the Later Life Society, she has a real understanding of the needs and concerns of people in later life. As pensioners, we truly value the way she takes time to explain everything clearly and patiently, making sure we feel comfortable and confident in our decisions. Her advice is always thoughtful and in our best interests, and it’s clear she genuinely cares about the people she helps. Catriona consistently goes above and beyond, and we could not ask for better guidance.

21 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your kind words. We're absolutely delighted to hear how much you value Catriona’s support and guidance. Her dedication to understanding and meeting the needs of those in later life is at the heart of everything she does, and it’s wonderful to see that reflected in your experience. Thank you again for sharing your experience.

Rated 5 out of 5 stars

Result of video conference

I am generally not used to video conferences but this one was conducted in a relaxed way which took me through the different points in a relaxed way.
Simon Gardner explained the various possibilities and answered my questions in a useful way.

12 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your feedback — we're so glad Simon was able to make the video conference relaxed and informative for you!

Rated 5 out of 5 stars

Helpful, useful advice

The advisers are friendly, helpful and clear, and understand my needs. The documents are also clear.

29 April 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

I was very pleased with my appointment…

I was very pleased with my appointment with Ash Adkins. He was extremely considerate, quick to grasp my situation and thorough in his advice. I felt reassured and understood.

13 August 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a positive review for Ash. We will pass on the kind comments to him - thanks!

Rated 5 out of 5 stars

Derek Goodwin Financial Advice

Met with Derek Goodwin for financial advice, and was very helpful and thorough. Went through retirement options and future planning with me. An excellent, and knowledgeable advisor.

25 July 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a 5 star review for your adviser Derek. We are glad to hear he was helpful and thorough. Thanks!

Rated 5 out of 5 stars

Excellent service and explanations.

We took out our first (sizeable) mortgage with the help of Mike and Joe from Chase de Vere. They were excellent at explaining every step and answering any questions we may have had during the process. Up to the very last minute, they kept an eye out for deals or lower rates. Ultimately, we got a good rate (in the current climate) and had excellent service from Chase de Vere all round!

21 August 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a 5 star review for Mike & Joe. We're glad to hear they managed to get you a good rate in the end for your mortgage. Thanks!

Rated 5 out of 5 stars

Expert advice

Expert advice, friendly manner, well-performing investments

22 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Great advice from a very experienced…

Great advice from a very experienced advisor

6 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Great experience with Gurdev Bansal

I met with Gurdev Bansal to help me with various pension pots as I wasn’t sure what the best approach was. He was really knowledgeable, helpful and supportive, especially I was a bit anxious. My pensions are modest but he took the time, explained it all and has given me a way forward that I feel happy and assured gives me the best options for my future. Appreciate this great service from Gurdev (who was recommended by a mutual acquaintance). Will definitely consult him again if I need further advice. Recommend!

15 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a 5 star review for your adviser Gurdev. It's great to hear he was helpful and supportive. We are glad to hear you would recommend him - thanks!

Rated 5 out of 5 stars

Chase de vere efficiency

I have been with Chase de Vere for many years and my advisor Ash Atkins could not have been more helpful and encouraging due to my long and protracted financial issues. He has kept in touch throughout the past year. I would have no hesitation in recommending Ash for any financial requirements.

20 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your kind words. Ash is dedicated to providing ongoing support and expert financial guidance, and we're delighted to hear how much you've valued his help over the years.

Rated 5 out of 5 stars

Excellent pension advise (nhs)

Rachel was excellent, I was so impressed at how she was able to make sense of all my complicated nhs pension information, which I have struggled to make sense of & within 10m she was able to synthesise all my info & give clarity on my pension provision. The experience was extremely helpful.

14 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a 5 star review for your adviser Rachel. If you have a second to let us know your advisers surname. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Everything you could ask for in a mortgage advisor

Chase de Vere were incredibly easy to work with, polite, professional and efficient. Our mortgage was sorted with the help of Harry and Karima. They were both incredibly supportive and enthusiastic to help us get the best mortgage. They were always available to help and the whole process was easy because of their expertise and knowledge. We would 100% recommend Harry and Karima at Chase de Vere and would definitely seek their assistance for any of our future needs.

15 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thanks for leaving a 5 star review. It's great to hear Harry & Karima helped you secure your mortgage. We will pass on the comments - thank you!

Rated 5 out of 5 stars

Initial remote contact concern!

Initially concerned that all contacts would be 'remote' and impersonal but telephone and electronic communication worked and the case worker was extremely pleasant and even more imprtantly, very efficient and quickly found a suitable lender and facilitated and managed the process to our complete satisfaction.

11 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

We appreciate an advisor who has been with us all along the way…

We appreciate an advisor who has been with us through the many permutations of our finances, house moves and a family growing up. Richard is always able to guide us to the most appropriate use of our investments, whether it be choosing the right level of risk, minimising CGT, when to cash in, whilst also keeping an eye on inheritance tax planning. He can couch his explanations in plain English! We value the face to face review meetings and the knowledge that an expert, well acquainted with our situation, is only ever a phone call or email away.

8 July 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a 5 star review for your adviser Richard. It's great to hear he has been with you along the way for some big milestones. Thanks for the kind comments - we will pass them on to him!

Rated 5 out of 5 stars

My experience over the years with Chase…

My experience over the years with Chase de Vere has been excellent. Giving me positive financial advise and helping me build a strong portfolio.

12 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a review. We are glad to hear you now have a Financial Adviser who is fast and responsive. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

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