Chase de Vere Reviews 

1,125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional quality of the financial and pension guidance, noting that advisors take the time to explain complex topics thoroughly in a simple and understandable manner. Reviewers emphasize that consultations are tailored to individual needs without any pressure to purchase additional products. Some people also felt that the dedicated support provided during home purchases and mortgage applications was remarkably efficient, prompt, and reassuring. Consumers consistently appreciate the friendly attitude and constant accessibility of the staff, ensuring smooth communication and complete peace of mind throughout every stage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing advisors as knowledgeable, approachable, and... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are consistently professional,... See more

Customer service

People report positive experiences with customer service, highlighting advisers who are exceptionally... See more

User experience

Users describe positive interactions with user experience, highlighting friendly and professional video calls... See more

Response time

Consumers find response time to be exceptionally positive, praising advisors for being consistently prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met with Simon Walshe this evening via a video link. He was really easy to talk to and explained things in a very simple and easy to understand manner. We wanted retirement advice and he went throu... See more

Company replied

Rated 5 out of 5 stars

The company has a great online portal which helps visualise all of the important details and feels very secure. My new advisor, Ruth Penman, has been excellent also. Friendly, very good communicator a... See more

Company replied

Rated 5 out of 5 stars

We recently used Chase de Vere for our mortgage and couldn’t be happier with the service we received. Our mortgage advisor Ashley was incredibly knowledgeable and guided us through the whole process w... See more

Company replied

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied


Company details

  1. Financial advisor
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,125)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Simon Gardner explained clearly the…

Simon Gardner explained clearly the reason for switching funds which would benefit me. It helps to explain with a sense of humour as he does.

17 July 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking to time to leave a 5 star review. Simon’s clear explanations and great sense of humour truly make financial decisions feel a lot more approachable and reassuring. Thanks again.

Rated 4 out of 5 stars

Good service

After a bad start with Chase de Vere I now have a great Financial Adviser Richard Jameson there who is fast, responsive and very helpful.

7 August 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a review. We are glad to hear you now have a Financial Adviser who is fast and responsive. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Very efficient and professional

Very efficient, professional and approachable company. In particular mortgage advisor, Aaron Joshi was excellent in guiding us to make our remortgage process as smooth and easy as possible.

5 August 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your kind words. We're delighted to hear that Aaron made your remortgage experience smooth and stress-free. We really appreciate your feedback.

Rated 4 out of 5 stars

Quality results

Quality comprehensive discussions and appropriate solutions. Not the cheapest of fees but results are pretty solid.

1 June 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave us a review. We strive to ensure that the value and results we deliver make the investment worthwhile. Your recognition of that means a lot to us. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

My experience with Chase de vere was…

My experience with Chase de vere was great! Joe and Declan are really the A team! They are well experienced and I felt so reassured throughout the process of my mortgage application.
I recommend them to anyone who is looking at getting a mortgage. I promise you won't be disappointed.

1 August 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words. Joe and Declan will be thrilled to hear they made your mortgage journey smooth and reassuring. We appreciate your recommendation!

Rated 5 out of 5 stars

Gurdev Bansal a real find…

I have worked in the NHS for 42 years and going forward had both my NHS pension and a private pension to consider going into my retirement. I will not receive my state pension until I am 67. I wanted some advice on how to manage my assets. Pension planning felt like a minefield. My Sister and her husband recommended Gurdev Bansal from Chase de Vere, having been both pleased with the advice and returns on her investments over many years. I can not recommend Gurdev highly enough. He has made all the jargon understandable, given me options based on my financial situation and guided me through the pros and cons. Adding to this, he has supported and guided me through making further unplanned changes as my life situation has changed due to health issues. If your thinking about financial planning for the future, don’t hesitate, Gurdev is a win, win.

27 July 2025
Unprompted review
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Reply from Chase de Vere

Thank you for sharing such a thoughtful review. It's great to hear that Gurdev has provided exceptional, compassionate, and knowledgeable support during a pivotal time in your life. Thanks again!

Rated 5 out of 5 stars

53 years of professional advice

Thanks to Stuart Johnson and his predecessors of 53 years my wife and I have been able to enjoy a relaxed retirement,knowing that our long term financial needs have been anticipated and acted upon.Their professionalism has certainly created results for all of us.

15 July 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. it's truly rewarding to hear that Stuart and the team have helped make your retirement both secure and enjoyable through decades of dedicated service. Thanks again.

Rated 5 out of 5 stars

Very Helpful and Friendly

Really impressed by Ashley who was extremely helpful and patient with us, he was excellent and would highly recommend. He helped us get a better mortgage deal when rates went down too. Many thanks!

11 July 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind review. Ashley will be thrilled to hear your feedback, and we're so pleased he could help you secure a better mortgage deal!

Rated 5 out of 5 stars

Simon Gardner

Simon Gardner, professional, knowledgeable and helpful .

26 June 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a 5 star review for your adviser Simon!

Rated 5 out of 5 stars

Ash Adkins was very helpful

Ash Adkins was very helpful with my questions about pension schemes. He covered all the areas that I needed information on and even offered for further advice with another colleague. Thank you so much, highly recommended.

9 July 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a review for your adviser Ash. It's great to hear you highly recommend him - thanks!

Rated 5 out of 5 stars

Excellent experience with advisor and company

Very knowledgeable explained everything in plain English language discussed my options and confirmed my risk assessment excellent experience with the advisor and the company

4 March 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

5-Star Service

I had an outstanding experience working with Ashley Bowen, my mortgage advisor at Chase de Vere. He was incredibly knowledgeable, patient, and proactive throughout the entire mortgage process. Every step was clearly explained, and he always made himself available to answer questions or address concerns, no matter how small. His attention to detail and genuine commitment to getting me the best possible outcome made the whole experience smooth and stress-free. I couldn't have asked for better support. It was truly brilliant from start to finish. Thanks to Ashley and the entire team at Chase de Vere!

26 June 2025
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a 5 star review for your mortgage adviser Ashley. It's amazing to hear he was able to get you the best possible outcome and made the experience smooth and stress free for you. We will share the comments with Ashley - thanks!

Rated 5 out of 5 stars

Really great approachable advice when…

Really great approachable advice when securing a mortgage thanks to Mortgage advisor Dec O’Callaghan. He made the whole process so smooth and got us a good deal!

25 June 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your kind words. Dec will be thrilled to hear that his approachable advice and support made securing your mortgage such a smooth and successful experience!

Rated 5 out of 5 stars

Chase de Vere investment advice.…

Chase de Vere has for over 25 years provided me with a good return on my investments and very good service. Their advisors have always been very informative and helpful.

2 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Thank you Simon!

Simon is very informative, polite and helpful. We have benefited from his expertise and advice since his Lloyd & Whyte days and we look forward to continuing our relationship with him under the Chase de Vere banner.

7 May 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your thoughtful feedback. We’re so pleased to hear that Simon’s informative, polite, and helpful approach continues to make a positive difference. Thank you.

Rated 5 out of 5 stars

SPPA - Derek Goodwin (Chase de Vere) excellent knowledge and client service.

I first met Derek Goodwin in 2017 when I needed some information and advice with regards to my NHS pension. Derek gave my advice and it was such a positive experience.

I got in touch with Derek recently and he responded promptly and arranged an appointment. He clarified a few uncertainties that I had with regards to the different pension schemes. He spend time explaining the different pension schemes and changes over time.

I shall certainly contact Derek before making any final retirement plans. He is up to date with all the SPPA changes and tax implications.

It is very reassuring that I can contact Derek in future for his expert advice with regards to financial planning.

12 June 2025
Unprompted review
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Reply from Chase de Vere

hank you for your kind feedback. It's wonderful to hear that Derek’s expert knowledge and attentive service continue to provide you with clarity and confidence in your financial planning. Thanks again.

Rated 5 out of 5 stars

CONTINUOUS IMPROVEMENT !

I first made contact with Kelly Kirby and her team at Chase de Vere in 2019.
This was due to my business partner and l, being unhappy with our, then current financial advisor.
A couple of years later l submitted a review complimenting Kelly and her team for a outstanding service and performance.
Since my last review l have retired from my Managing Director role, but kept certain property and business interests.
I did wonder if my retirement on a day to day basis would make an difference to Kelly and her team ?
It did,they got better.

People and businesses talk about continuous improvement but how many can actually say their customers would agree.

I can assure you Kelly and her team on numerous occasions have just got better and better.
They are a credit to Chase de Vere, and should be recognised as such.
Congratulations Kelly !!

12 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your thoughtful feedback. delighted to hear that Kelly and her team have continued to exceed your expectations with their outstanding service and dedication. Thanks again.

Rated 5 out of 5 stars

Professional and friendly. Best of the best

Aaron and Joe were incredibly efficient, helpful, and friendly in helping us secure the best mortgage. At the end of it all we are so glad we went with Chase de Vere.

11 February 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for your kind words! We're thrilled that Aaron and Joe could provide such efficient and friendly service. It means a lot to know you had a great experience securing your mortgage with Chase de Vere.

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working with Gurdev Bansal. His guidance and communication around pension choices have been consistently professional, clear, and easy to understand. Gurdev made the entire process smooth and stress-free, with excellent communication throughout. Any questions I had were answered promptly and thoroughly. I highly recommend his services.

3 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words and recommendation. We're delighted to hear that Gurdev provided such a smooth and supportive experience. Thank you.

Rated 5 out of 5 stars

Excellent service - Rachel Harrison

Rachel Harrison was an absolute privilege to work with. Professional, knowledgeable, trustworthy, compassionate and goes above and beyond to provide a fantastic service. I am very grateful to her for sourcing me the best mortgage available. She was also phenomenally supportive during the process.

3 June 2025
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your kind words about Rachel, we're thrilled to hear she made such a positive impact during your mortgage journey. And we’re so glad she could support you every step of the way!

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