Checkmyfile Reviews 6,273

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly interface and ease of navigation, making it simple to access and understand credit reports. Many highlight the excellent service, noting the quick process for obtaining detailed and comprehensive credit information. People appreciate the convenience of having all their credit data in one place, which is particularly helpful for significant financial decisions like mortgages. However, some customers expressed dissatisfaction with the subscription and payment process, citing issues with managing or cancelling subscriptions and concerns regarding clarity about recurring payments or trial periods.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of navigation and... See more

Service

Consumers find service to be positive, with many describing it as excellent, efficient, and straightforward.... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers appreciate the free... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration with unexpected charges,... See more

Based on these reviews

Rated 5 out of 5 stars

What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more

Company replied

Rated 5 out of 5 stars

The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more

Company replied

Rated 5 out of 5 stars

CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more

Company replied

Rated 5 out of 5 stars

To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more


Company details

  1. Credit bureau

Written by the company

The most detailed credit report you can get.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Clear and Easy to understand your…

Clear and Easy to understand your credit score.

13 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Abraham,

Thanks for sharing your experience.

I'm pleased that you found Checkmyfile clear and easy to understand. We love being able to show everyone their score, along with the details on their credit report that have contributed to it. Knowing your score is the first step to growing it!

If ever you need to check in on your score again, we're always here.

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent site

Excellent experience from start to finish. The site is extremely easy to navigate through. I fully recommend this site and will use this site again in the future.

10 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Shayna,

Thank you for leaving a review.

It's great to hear that you've had such a positive experience using Checkmyfile! Your recommendation means so much to us, and not to mention that your feedback might prompt others to start their own journey towards better credit.

I'm glad that you found it easy to navigate through your online report. We've put a lot of thought into making sure our report provides you with all the information you need without the hassle.

Kind regards and thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Brilliant service with immediate reply…

Brilliant service with immediate reply with a detailed credit report based on providing a small amount of personal information.
I used the 7 day free trial to gain my report and then cancelled what would have been a £14.99 per month subscription as I couldn't see a need for me to use the service again.

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Michael,

Thank you for sharing your experience!

I'm so pleased to hear that you made good use of your free trial with us. As you mentioned, we make it simple to cancel your subscription. Your account will still be here and ready to reactivate if you need it again.

That way, whether you only need your report for the occasional credit application or you're monitoring your credit health for a prolonged period of time, we'll be here for you when you need us!

Wishing you all the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

Great company, easy and knowledgable

Very easy to sort out as i am not very good at these sort of things.
Easy to understand.
Will definitely use this company again and definitely recommend to everyone,

10 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Jackie,

Thank you for sharing your recommendation. It genuinely means a lot to us!

We believe that everyone should be able to keep on top of their credit health, without technical hurdles or jargon getting in the way. I'm pleased to hear that you'll be back with us in the future. We'll be happy to have you!

Best wishes,

Amy
Checkmyfile

Rated 5 out of 5 stars

Great app and great service really…

Great app and great service really useful to track your credit score in a fun way !!

13 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Khalid,

Thank you for your kind words.

It's great to hear that you found our website to be a fun and useful way to track your score! We believe that managing your finances doesn't need to be dull or confusing, so we've created a comprehensive, easy-to-use and vibrant report.

We're very happy to be a part of your credit journey. Thanks again for leaving a review.

Amy
Checkmyfile

Rated 5 out of 5 stars

Comprehensive report

Comprehensive report. Easy to understand. Site easy to navigate

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Mrs Jones,

Thank you for sharing your experience with Checkmyfile.

I'm so pleased to hear that you've had a good experience with us, especially that you found your report easy to understand and navigate. We try our best to cut through financial jargon to get you to the information that matters.

Thanks again for leaving a review. Our team is always on hand if you have any questions or need any advice from us.

Amy
Checkmyfile

Rated 5 out of 5 stars

Easy to understand and very comprehensive

Easy to understand and very comprehensive report

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi,

Thanks for the positive feedback!

It's great to hear that you've found your report with us to be easy to understand and comprehensive. These are both aspects of our service that we're really proud of, and it's good to know that customers like you are getting a good experience as a result!

If ever you need your report again, we'll be happy to welcome you back.

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Very good experience

Very good experience. Fast & efficient.

5 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Natalie,

Thanks for your positive feedback!

It's excellent to hear that you had a very good experience with Checkmyfile. We pride ourselves on providing a fast, efficient service and a detailed credit report-  so thank you so much for leaving a review!

If ever you have any questions about your report, don't hesitate to reach out to us.

Thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent credit score website

The process to obtain a detailed credit report was very easy. No glitches. The report was detailed and easy to read through. Layout was user friendly.

12 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Anjana,

Thank you for leaving this review.

It's great to hear that you had a smooth experience with Checkmyfile! An easy sign-up process, a detailed report and user-friendly navigation are all priorities for us, and it's great to hear when it's all paid off.

If ever you need your report again, or just decide to keep your account active to monitor your credit health, we'll be happy to have you!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Good and easy to use

Good and easy to use

9 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Gabriel,

Thanks for sharing!

It's great to hear that you found our service easy to use. We do our best to make your report as user-friendly and easy to navigate as possible, while still containing all the details you need.

Thanks again for leaving a review,

Amy
Checkmyfile

Rated 4 out of 5 stars

Information and Trust.

Initially the records of the credit reference documents were looked over. The second part of the arrangement after perusal of the documents is the monthly fee deduction of £14.99. This is where trust plays a part. Months go by and you see the continuation of the monthly charge with the hope that Checkmyfile will alert of any movement that needs notification.

5 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Steven,

Thank you so much for sharing your thoughts.

Checkmyfile is really proud to offer the most detailed and comprehensive credit report available. As you've no doubt noticed, our report can be updated each day when you log in, and we'll return your most up-to-date information from all three of the credit agencies that operate in the UK- Experian, Equifax and TransUnion.

We recommend keeping an eye on your report to stay aware of any changes and get the best value from your subscription with us. If ever there is something on your report that doesn't look right, or if you need any help with navigating your report, our Customer Service and Disputes teams will always be here to help.

Thank you again for leaving a review!

Amy
Checkmyfile

Rated 5 out of 5 stars

Fair and detailed credit report

I needed a report from checkmyfile as suggested by my mortgage broker. I was offered a free trial period of 14 days of which was very fair, didn't need on a regular basis the helpful offers available so chose to cancel of which I found simple to do. Thank you

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Allan,

Thank you for sharing your experience!

I'm so glad that Checkmyfile was a part of your mortgage application process. We're really proud of the level of insight we can offer new customers during their 7-day free trial. It's great to hear that you found the cancellation process straightforward, too.

If you ever need your report again, either for a credit application or just to keep an eye on things, your account will still be here and ready to reactivate.

Many thanks,

Amy
Checkmyfile

Rated 1 out of 5 stars

SCAM DO NOT USE!

Scam they kept charging me after I cancelled the subscription do not USE!!!

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Mo,

Thanks for taking the time to reach out to us.

I'm sorry to hear that payments have been taken, and I understand how concerning this is when this is unexpected.

We'd love to look into this further for you, and a member of our team will reach out to you directly so we can look to resolve this for you.

If we can be of any further help, please just let us know.

All the best,

Kirstie
Checkmyfile

Rated 5 out of 5 stars

Great tool

Great tool for helping you get on track with your finances

12 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Claire,

Thanks so much for your positive feedback.

It's great to hear that you've found Checkmyfile useful. Checking your report regularly is an important part of managing your finances, and we're happy to be a part of that process.

Whether you need your report for a major application or just for keeping on top of the day-to-day, we'll always be here to help!

Many thanks,

Amy
Checkmyfile

Rated 4 out of 5 stars

App is very easy to use and friendly

App is very easy to use and friendly

10 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Tomike,

Thank you for leaving a review.

I'm glad to hear that you found it easy to use our website. We strive to make your report as comprehensive and simple to navigate as possible, and we're always happy to hear this feedback.

If ever you need our service again, it's just as easy to sign back up!

Al the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

Easy to use and thorough

The checkmyfile website was easy to use and for me to get a credit report. I was also able to check any aliases connected to my name and had a response to a dispute I raised within 48 hours. Would highly recommend their services.

9 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Nadine,

Thanks so much for leaving us a review.

I'm so happy to hear that we were able to help you with a dispute! We're really proud of our Disputes team and the service they offer, and it's great to hear that we can count on you for a recommendation.

If ever you need us again in the future, we'll always be here to help.

Thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Easy + detailed

Super easy to use with very detailed report!

5 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Alexandra,

Thanks for letting us know you've had a good experience with Checkmyfile.

I'm really pleased to hear that you found our report to be detailed and easy to use- that's what we aim for! If you ever need your report again, or just need some help and advice from our team, we'll be happy to welcome you back.

Best wishes,

Amy
Checkmyfile

Rated 5 out of 5 stars

It was a very good experience and the…

It was a very good experience and the product was easy to use

10 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Freddy,

Thanks for your positive feedback.

We're really proud of our product and the comprehensive report we provide, and it makes us so happy to hear back from customers like yourself!

If you need any advice from us or just need to check your report again in the future, we'll always be here to help.

Kind regards,

Amy
Checkmyfile

Rated 5 out of 5 stars

Great service - easy & simple!

Such an easy and simple way of running your own credit check. We used this ahead of remortgaging and it honestly saved us so much time! Would definitely recommend!

6 March 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi,

Thank you so much for sharing your experience.

I'm so glad to hear we've been a part of your remortgage! Your recommendation means a lot to us, and hopefully could also help others take the first step to better credit health.

If you ever need your report again in the future, or just want to check in on your credit health, we’re always here to help.

Many thanks,

Amy
Checkmyfile

Rated 3 out of 5 stars

Was simple to use but they charged me…

Was simple to use but they charged me after 6 days of trial instead of 7. This was swiftly refunded but they denied there was anything wrong with that.

24 February 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Toby,

Thanks for reaching out to us - we really appreciate you taking the time to share your experience.

I'd like to look into this for you, so I’ve reached out through Trustpilot to request a few more details.

I look forward to hearing from you. 

Kind regards,

Kirstie 
Checkmyfile

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