Chinga Clothing Reviews 

337
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

If I could give a zero star rating, I would. Zero communication re the late preoders. I have emailed twice but nothing. Well into mid August and no hoodies. The reply below is a lie. I have NOT re... See more

Company replied

Rated 3 out of 5 stars

I do wish I had of read reviews regarding quality prior to purchasing. My order arrived promptly and fits well, I do love the curved hem but the quality isn’t quite what I expected, I certainly did no... See more

Company replied

Rated 2 out of 5 stars

I love the look of the clothing but the inside material peels and covers your under clothes. Items were washed as per label instructions. I have made contact about this which just seemed like excuse... See more

Company replied

Rated 5 out of 5 stars

I started with one hoodie not wanting to 'over commit' but I've placed more orders since then! Proving that these are great hoodies in comfort and aesthetic design. Most of my friends now also have ho... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Chinga Clothing creates cut and sewn, high quality street wear for men, women and kids


Contact info

3.1

Average

TrustScore 3 out of 5

337 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.1

All reviews

(337)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Love!!

Always receive packages fast! Fab communication from Chinga and the most stunning clothing! Highly recommend!!

15 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Lottie, thank you so much for the awesome feedback :) We appreciate it so much!

Rated 5 out of 5 stars

Love it

Fast deliveries👍
Bought a hoodie that's just amazing. Great designs and fabrics, showed off my gear and now have a few friends and my family buying Chinga Clothing. We are all in love.Highly recommend. Also having the payment option (afterpay)😁 is genius.

14 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Jess, thank you for the lovely feedback! It's awesome to hear that your friends and family are also wearing Chinga :)

Rated 5 out of 5 stars

Love !!!

Have the chinga bike shorts
Surprisingly body shaping and comfortable!
Shipping was really fast
Love these shorts would definitely recommend!

14 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Corinne, Thank you for the great feedback on the biker shorts! :) You have made our day!

Rated 1 out of 5 stars

don’t buy their fleecy hoodies

I bought 2 hoodies because I loved the look on my friends. My hoodies will not stop shedding from the inside. I also had my friends wash them at their place to make sure I wasn’t doing anything wrong as I love the hoodies, but they still shed. I contacted customer care who were not only unhelpful, but also couldn’t care less about the situation and reminded me to wash them by hand. They’re hoodies, they aren’t designer dresses. I’ve washed them on gentle/delicate cycles and it still makes no difference. Clearly there was something wrong with these 2. I purchased the hoodies in 20/05 and contacted them 23/06, as you can see by their response below, they are not helpful! I never asked for a refund, frankly I wasn’t concerned about that, I’d hoped to have them replaced with non-faulty ones!

Updated reply: if only I could add a screenshot to prove I contacted you back on 23/06 would highlight that you’ve lied. Shows great customer service! Additionally, if it is a 60 return, and I purchased 20/05, they would have still been under your return policy. You just don’t want to except fault and want to blame the customer. If only you put as much effort into actual customer service instead of arguing with the customer, you might actually have a good product and company!

14 July 2022
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Reply from Chinga Clothing

We understand that we will not always be able to make every customer happy. But we also do need to be fair to all our customers and this means we cannot accept returns that is passed 60days and care labels haven’t been followed. Our hoodies are made with delicate fabrics and our brand is designed in New Zealand so the price you pay is a lot, but this also means to make it last longer follow the care labels. If there was a manufacture issue we would totally accept your return within 60days but this has passed and we cannot accept it. However your review and feedback we have taken on and will work on making ourselves improve.
Updated reply- you only emailed us yesterday, this is the only email received from you. Unfortunately a gentle cycle is still not hand wash.

Rated 5 out of 5 stars

I have brought quite a few items from…

I have brought quite a few items from here and they've all been awesome, women's and men's jumpers and also leggings all good quality and super warm, delivery is always prompt and easy, I'll be purchasing again no doubt 😉

7 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Jodi, thank you for the lovely feedback! We appreciate the support :)

Rated 5 out of 5 stars

Top Knotch!!!

I have purchase a few things from Chinga and absolutely love it - dresses, tights and hoodies. After having lost some weight I am now feeling the cold - my order of 2 hoodies arrived at work this morning and I have one on already and now lovely and cosy. Quality of the products are fantastic - love love love!!!!!

7 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Dale, Thank you so much for the awesome feedback!! We appreciate it so much :)

Rated 5 out of 5 stars

Outstanding

I am so happy and in love with the products i have brought from you there easy wearing warm and well sized am buying more items for sure and the service is exceptional no long waits for items 😊❤️❤️

1 July 2022
Unprompted review
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Reply from Chinga Clothing

Hi Lexie, thank you for your lovely feedback! We aim to provide the best customer service to our customers so we are so happy to hear you had a great experience with our team :)

Rated 5 out of 5 stars

Love My Hoodie

I ordered a black Hoodie an just loved the comfort an Snuggie feels, always good to have pkts an the length and cut is awesome. Being an older gal I just loved the design. Wanted to see how it washed and wore an loved it so much I ordered another, had a little trouble at my end ordering sizes but you guys helped me out so I’ll be receiving correct size. So thanks can’t wait for my order to arrive.
Cheers
Tanya in Victoria

29 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Tanya, Thank you so much for the lovely feedback. We are so happy to hear from our customers :)

Rated 5 out of 5 stars

Fantastic kiwi company

Fantastic kiwi company. Easy to use website. Great communication, quick shipping and delivery post purchase. Well made products and has a plus size section. Would definitely buy from them again and look forward to seeing more plus size content from them 🙂

27 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Kerri, thank you so much for the awesome feedback! We love hearing from our customers and appreciate the support!

Rated 5 out of 5 stars

I honestly love them

I honestly love them the tights are so comfortable and have a string on the inside so you don’t have to run out and get a new pair if you happen to go down a size it’s great for people like myself that is on a weight loss mission and the jumpers are long so they cover everything and your back doesn’t get cold they are very warm but not big and bulky so you can move really well in it

15 June 2022
Unprompted review
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Reply from Chinga Clothing

Thank you Mary for your time to leave us a review! It is truly appreciated :)

Rated 5 out of 5 stars

Thanks team Chinga!

Bought 2 items from Chinga Clothing which have been just lovely. Beautiful fabric complements both hoodie and jacket making them a beautiful mix of warmth and light rain protection. Feels like quality fleece and definitely one of my favourites. Thank you Chinga Clothing!

15 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Michelle, thank you for the lovely feedback! It is so good to hear from our customer's and we love hearing about what each customer has purchased :) Have a lovely day!

Rated 5 out of 5 stars

Love love love the tops for the length…

Love love love the tops for the length and style being 6’1!!
Service and communication was outstanding!
Will be spreading the word on the Chinga brand!💚

15 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Ingrid, Thank you for the awesome feedback. We appreciate it very much :)

Rated 5 out of 5 stars

Very happy!

I can't believe I've only just ordered my first few orders from Chinga Clothing! I had a small problem with my order and emailed them about it. They were quick to get back to me, friendly, and went above and beyond to make me feel like I was important and fix it. The hoodies are so thick and warm, I am in love!

15 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Denise, thank you for leaving us such wonderful feedback! We are happy to hear you had a great experience with our team and love our garments. Have a wonderful day!

Rated 2 out of 5 stars

Cute but not worth the hassle

I love the look of the clothing but the inside material peels and covers your under clothes. Items were washed as per label instructions. I have made contact about this which just seemed like excuses that made me feel like following their washing instructions was my fault.
I see quite a few comments over social media mentioning this peeling but comments are being removed (not saying Chinga are deleting these)
I wont be purchasing any more. Im over re washing and lint rolling my clothes because of this.

12 June 2022
Unprompted review
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Reply from Chinga Clothing

Hi Siobhan

Thank you for your feedback.

Firstly we don’t delete comments, we have several ads running and sometimes the ad finishes and any comments made is also gone. That’s just how Facebook works, I have read your emails and we didn’t make any excuses, we did say we will pass this on to production team to look into. We thank you for taking the time out to share this, with us: we also have to mention how to follow the care label, as we need to understand the situation.

But thank you for your feedback, we are a small company and we are always learning from our feedbacks. We appreciate this thank you 🙏

Rated 5 out of 5 stars

Well done Team Chinga!

The team at Chinga were amazing and went the extra mile. I had put the wrong address for delivery. Instead it needed to go to my Mother in Auckland. They replied immediately to my "change of address" and gift wrapped it with a personalised note as I had mentioned my Mother wanted to wear her new clothing to go on holiday. I was super impressed and deeply appreciative for their help after my blunder. My Mum loves her Chinga - first time buyers we both are. We will definitely be buying more in the future! Kia ora to the team at Chinga!

27 May 2022
Unprompted review
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Reply from Chinga Clothing

Hi Wend! Thank you so much for the lovely feedback and we are so happy to hear that you and your mother had a lovely experience with our team and love our gears. Welcome to the big Chinga family!!

Rated 5 out of 5 stars

Fast shipping

Fast shipping
Absolutely in love with my tights that I received yesterday
Perfect size
Best ever

25 May 2022
Unprompted review
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Reply from Chinga Clothing

Hi Una, thank you so much for the lovely feedback :) It has made our day!

Rated 5 out of 5 stars

Fabulous experience I love my first…

Fabulous experience I love my first purchase fits warm not too thick nor too thin perfect keeps you warm an the cold days nice price, fast shipping and delivery love everything about my purchase I want to buy more when more options are avaliable for the ling sleeves plus size and Grey hoodies plus size 🥰🥰🥰🥰

19 May 2022
Unprompted review
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Reply from Chinga Clothing

Thank you Teila for the awesome feedback! We are so happy to hear that you love the hoody that you ordered :) We will pass your suggestions onto the design team.

Rated 5 out of 5 stars

Truely made for real bodies

I love this Brand clothes are so comfortable the lines are perfect for me being plus size and short stature it’s not often that clothes sit right or fall where they needs to ..a lot of brands say they cater too larger sizes but often fall sort on there promises love the inclusivity this brand offers!# love my honey Hoody and C Active tights there my new goto for winter !

18 May 2022
Unprompted review
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Reply from Chinga Clothing

Hi Ryder, Thank you so much for the lovely feedback! We are so glad to hear you love the fit of our clothing. We really appreciate it :)

Rated 5 out of 5 stars

That a yes from me.

Made my first order arrived today. I am kiwi chick so comfort is key. 10 for comfort. 10 for price 10. For. Style 10. For super fast delivery. 10. Out 10 for every thing. Tights for perfect fit. For me. Top was perfect to. That’s my wardrobe sorted So excited can’t wait to order more. Love all colours. So much choice. Highly reccamended to all five stars. Great work team. Chinga clothing. ⭐️⭐️⭐️⭐️⭐️

16 May 2022
Unprompted review
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Reply from Chinga Clothing

Hi Shazz, thank you for the awesome feedback! We love hearing from our customer's about the fitting/ quality of our products. Our tights were designed by our owner while she was pregnant so it is designed with alot of stretch so that it was practical and comfortable and could also be worn after her pregnancy. Thank you again for the lovely feedback :)

Rated 5 out of 5 stars

Tiny tights? 😲

I received my order last week.... My very observant 7yr old daughter pointed out to me that I had ordered the same hoodie as last year, only this time in black! I must really love this pattern! 😂 Then I pulled out the tights..... I held them up and thought to myself "how in the world am I going to fit into these?" they looked like a kids size 8 that would fit my daughter! I had a quick shower and decided to try and squeeze myself into these tiny wee looking tights..... And do you know what? They actually fit me like a glove! The elastic waist holds in my mummy tummy just beautifully and gives my bum a non surgical lift! I also did the squat test with no skin showing through, much to my delight! I'm between a size 12 and 14 and ordered a large. Wouldn't want to go any smaller. Could've gone up 1 size but L is pretty spot on! Just goes to show, A) never judge a book by its cover, B) when something seems impossible give it a go anyway, you might be surprised! I was 😊 Thanks Chinga!

16 May 2022
Unprompted review
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Reply from Chinga Clothing

Hi Leah, thank you so much for the wonderful feedback. It is great to hear that our tights fit you so perfectly. The owner designed these tights when she was pregnant to help with her mum belly but also wanted something that she could wear after her pregnancy. The tights were designed with a lot of stretch so that it could be worn at all times :) We appreciate your time to leave us such a lovely feedback.

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