Chinti & Parker Reviews 

580
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Everything is distinctive and excellent quality. I always receive lots of compliments whenever I wear C & P. In an airport, as we were boarding once a lady remarked, “We are all wondering what you... See more

Company replied

Rated 5 out of 5 stars

I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more

Company replied

Rated 5 out of 5 stars

Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... See more

Company replied

Rated 1 out of 5 stars

Overpriced garments that don’t last , pill and get holes in after only being worn twice!!! And then this company do absolutely nothing about it!!! Better off buying from M&S as Chinti & Parker pro... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion designer
  3. Ladies' clothes shop

About Chinti & Parker

Written by the company

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£95 Basics Collection
Shop Sale
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About Chinti & Parker

Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.

Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.

Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.


Contact info

4.0

Great

TrustScore 4 out of 5

580 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(580)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Package arrived promptly and…

Package arrived promptly and beautifully packed but expensive postage

12 August 2024
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Reply from Chinti & Parker

Hi Caroline,

We appreciate your feedback and thank you for taking the time to write this review.

Kind regards,
Chinti & Parke

Rated 5 out of 5 stars

Love my cardigan.

Love my cardigan.
Arrived promptly service is excellent

14 August 2024
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Reply from Chinti & Parker

Hi Winnie,

We appreciate your feedback.

Kind regards,
Chinti & Parke

Rated 5 out of 5 stars

QUALITY AND VALUE

THE KNOWLEDGE THAT EACH ITEM YOU BUY .ESPECIALLY IN CASHMERE IS NEVER GOING TO DISAPPOINT AND LIFTS YOUR MOOD WHEN WEARING

13 August 2024
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Reply from Chinti & Parker

Dear Margaret,

Thank you for your 5-star rating and for being an amazing part of our journey.

Your support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

King regards,
Chinti & Parker

Rated 5 out of 5 stars

I keep coming back to Chinti & Parker…

I keep coming back to Chinti & Parker for my cashmere items, not least because the brand collaborations like Snoopy and Mr Men just strike a nostalgic chord with me that keep my inner child satisfied, but the fit, feel and quality is just reliable. Loving the Mr Men collab and my cardigan makes a nice change from the jumpers I usually go for. Items I want to take good care of and know that they'll last if I do.

6 August 2024
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Reply from Chinti & Parker

Dear Jennifer,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

Rated 5 out of 5 stars

Great quality product

Great quality product; very efficient service, thank you.

11 August 2024
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Reply from Chinti & Parker

Dear Williams,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

Rated 5 out of 5 stars

excellent value

Dispatch was quick, parcel well wrapped. Cashmere sweater was excellent quality.

11 August 2024
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Reply from Chinti & Parker

Hi,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Love Chinti and Parker

Love Chinti and Parker - the sale season is partifularly good value±

11 August 2024
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Reply from Chinti & Parker

Dear Vic,

Thank you for taking the time to write these kind words!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Extremely good quality cashmere and design

5 August 2024
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Reply from Chinti & Parker

Hi Ms Counsell,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Love this jumper so much

Love this jumper so much, the quality is amazing and the fit is fabulous!

5 August 2024
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Reply from Chinti & Parker

Hi Louise,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

I had no problems with my purchase

I had no problems with my purchase, quick delivery and the T-shirt is a lovely quality and fit

5 August 2024
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Reply from Chinti & Parker

Hi Lorraine,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Everything was perfect!

Fast delivery, good packaging, very nice products!

29 July 2024
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Reply from Chinti & Parker

Hi Frances,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Great shopping

Very easy and transparent website, delivered fast and quality of jumpers was great. Very nice colours and good shape. Very happy. Paper packaging was great! More companies should follow your example!

1 August 2024
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Reply from Chinti & Parker

Hi Lydia,

We appreciate your feedback.

Kind regards,
Chinti & Parker

Rated 5 out of 5 stars

Fun products, good quality

I buy from C&P when they have sales as you pick up real bargains of quality cashmere, I tend to go up in the sizes I buy as the fit is usually small

1 August 2024
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Reply from Chinti & Parker

Dear Katy,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

Rated 5 out of 5 stars

Really impressed with the service…

Really impressed with the service provided.

Firstly: my order was sent via Royal Mail 24 about 30 hours after placing so I received it very quickly.

Secondly: they use very ecologically sound large brown paper mailing bags which are easily reused.

Thirdly: I bought a jumper in size L (difficult to know which size is right from one company to another) it arrived and was too big, the online returns process was very simple and fully trackable via Royal Mail and I was able to select an exchange rather than return wait for a refund then reorder in a smaller size.

It was delivered to their mailing hum quickly and 2 days later I received notification that the smaller size jumper was on its way to me and once again it was a very fast delivery.

31 July 2024
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Reply from Chinti & Parker

Dear RM,

Thank you for taking the time to write these kind words!!

We appreciate your feedback.

Kind regards,
Chinti & Parker

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