Chipex Reviews 

2,716
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers had a great experience with this company. Customers frequently praise the clear instructions and state that the product delivers a fantastic colour match for various touch-up repairs. Reviewers note that the overall user experience is smooth, simple, and effective, successfully saving significant time and money compared to professional body shops. Consumers appreciate the outstanding quality and value, highlighting how easily the kit handles minor stone chips. However, some customers also noted that the blending solution could occasionally remove the applied paint completely if not handled with extreme care. A few other people also felt that the results were disappointing and not worth the money when dealing with deeper scratches or mismatched shades.

What people talk about most

Product

Users describe positive interactions with product, highlighting the accurate color matching and comprehensive... See more

Quality

Customers had positive experiences with quality, highlighting that the kit includes everything needed for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the straightforward application... See more

Instructions

Clients share positive opinions on instructions, noting they are clear, well-informed, and easy to follow for... See more

Value for money

People report ambiguous experiences with value for money, as opinions are sharply divided. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prior to selling one of my cars I noticed due to the boot not being aligned correctly it had been hitting off the plastic bumper protector, resulting in a chunk of paint being taken off down to th... See more

Company replied

Rated 4 out of 5 stars

Colour match was not correct and paint did not blend to fill level. Tried multiple times to build up and blend, followed instructions closely. Realistically it was never going to recreate a shop finis... See more

Company replied

Rated 4 out of 5 stars

Had a small area of paint damage on the wheel arch possibly in the car park by another car's door. After doing some research I decided to give chipex a try as it was the most cost effective option and... See more

Company replied

Rated 5 out of 5 stars

Amazing stuff, had multiple light scratches all clump together on rear panel, cleaned it with blending solution and then applied the paint to a microfiber cloth to rub it in. Buffed it out with poli... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Chipex® was launched in 2009 so as to provide a fast, very effective and safe solution for the home user to repair paint damage to vehicles to a high standard, without the time and expense of going to a body shop.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,716)

291 reviews in the last 12 months

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Rated 5 out of 5 stars

Great paint touch up system

I used Chipex on my partner’s car to repair a fairly large scuff, and I’m really impressed with the results. It took a bit of patience on the deeper areas, but the paint matched well and blended nicely. It hid the damage far better than I expected, and from a normal viewing distance it’s barely noticeable. A great product if you take your time and follow the instructions.

23 July 2026
Unprompted review
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Reply from Chipex

We're incredibly grateful for your 5-star review. Lewis. Thank you for supporting Chipex and for sharing your experience in using the system on your partner's car. We look forward to helping you with your next repair whenever you need us.

Rated 5 out of 5 stars

I am very pleased with the touch up…

I am very pleased with the touch up paint pro kit and scatch removal compound products, the instructions were very clear and the scratches and chip are now completely gone. highly recommended products

1 July 2026
Unprompted review
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Reply from Chipex

Thank you very much for your kind feedback, Lee. We're so pleased to hear you had a positive experience with Chipex. We hope you'll continue to choose us for any future paint repairs.

Rated 1 out of 5 stars

Absolutely rubbish do not waste you’re…

Absolutely rubbish do not waste you’re money better off getting a colouring pen

20 July 2026
Unprompted review
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Reply from Chipex

Hi there, we're sorry to hear that you weren't satisfied with the outcome of your repair. We'd appreciate the opportunity to help. Please email us at info@chipex.co.uk with your order number, a description of the issue, and a few clear photos of the repair if possible. Our paint experts will assess the results and provide personalised advice on the best way to improve the finish.

Rated 5 out of 5 stars

Great product and paint matches the car…

Great product and paint matches the car perfectly. Would highly recommend if you want to do some minor touch ups to restore your car back to its former glory.

18 July 2026
Unprompted review
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Reply from Chipex

Your 5-star review has made our day, James! We appreciate your trust in Chipex and look forward to helping you keep your car looking its best for many miles ahead.

Rated 5 out of 5 stars

Had this since January

Had this since January, just got around to using it. Easy to use and excellent results. Follow instructions and the results will follow.

20 July 2026
Unprompted review
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Reply from Chipex

Thank you for taking the time to leave us such a positive review, John. We're delighted that Chipex met your expectations. If you ever need advice or another kit, our team will always be happy to help.

Rated 5 out of 5 stars

Brilliant touch ups

Great bit of kit that makes it easy to repair small stone chips and scratches. Love the included cloths and polish to really get a good finish.
Deeper chips and scratches require a few applications and a bit of patience, but it certainly makes things far less obvious and visible.
Colour match is perfect as advertised!

8 July 2026
Unprompted review
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Reply from Chipex

We really appreciate your 5-star review, Will. Knowing that you're happy with your Chipex experience makes all the hard work worthwhile. Thank you for your support, and we hope to help you again in the future.

Rated 1 out of 5 stars

This is a terrible company

This is a terrible company, I ordered a paint kit for my car weeks ago and heard nothing from them, after I emailed them I had a response claiming that they couldn't verify the paint from the registration number and asking me to look in the car for some unspecified reason, I replied with the paint colour and asked what more information they require to which I have not had a reply. I have had paint from one of the other suppliers with no issues. I have asked for a refund hopefully they can manage this at least.

14 July 2026
Unprompted review
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Reply from Chipex

Hi Nigel, further to our emails, you should now have received your kit. Please do let me know if you need anything further. Best wishes, Sally

Rated 5 out of 5 stars

So after doing some research I decided…

So after doing some research I decided to go for the chipex paint chip repair system to do some annoying paint chips on the bumper of my car
Was extremely easy to use with detailed instructions
Highly recommend

17 July 2026
Unprompted review
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Reply from Chipex

Thank you for choosing Chipex and for leaving such a lovely review, Darren. We're thrilled you're pleased with how easy the system to use, and we hope you'll think of us again whenever your vehicle needs a touch-up.

Rated 5 out of 5 stars

Amazing Product / Service

I recently purchased the Pro kit for an Alfa 156, which I bought from new - and is now over 20 years old!

The care needed serious tlc and I saw this product. It’s fair to say that I was holding out too much hope … but the quality of the product was amazing!

I’m now almost disappointed that I have no chips / scratches to cover!

Also great service before delivery - where contact was made to double check the exact paint match!

I truly can’t recommend them highly enough!

11 June 2026
Unprompted review
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Reply from Chipex

Many thanks for your kind words and 5-star rating, Karl. It's always rewarding to hear that our customers are happy with the results and service received. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

CHIPEX Touch p

After getting some chips on the door edge tried Chipex and was very happy with the results and the paint match. Instructions were vert easy to follow. Excellent product.

15 July 2026
Unprompted review
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Reply from Chipex

Thank you for your fantastic review, Steve. We really appreciate you taking the time to share your experience. We hope Chipex will be your first choice whenever those inevitable stone chips and scratches appear.

Rated 5 out of 5 stars

I picked up a small graze on my DB…

I picked up a small graze on my DB MkIII that was a little too deep to polish out, so before rushing to the body shop I, thought I’d give Chipex a go.
The kit came with everything I needed, and by simply following their instructions I was delighted with the result! Take a look at the before and after photos to see the result. Job done!

14 July 2026
Unprompted review
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Reply from Chipex

Thank you so much for your wonderful 5-star review, Roy. We're delighted to hear you had a great experience with Chipex. Your support means a great deal to us, and we look forward to helping you keep your car looking its best for years to come.

Rated 5 out of 5 stars

Great quality product, brilliant customer service

The first paint that was sent was a shade off, but true to their word sent another bottle out within days - and it was absolutely spot on.
Kit itself works well... its a bit trial and error getting timings right for how quickly the paint sets but the results, with a bit of patience are absolutely amazing.
Highly recommended

14 June 2026
Unprompted review
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Reply from Chipex

Thank you so much for sharing a detailed feedback to us, Adam! Glad that you allowed us to rectify the issue with the paint match.

Rated 5 out of 5 stars

Much better than other touch up paints…

Much better than other touch up paints I’ve used before. These were quite a big chips but look a lot better now.

12 July 2026
Unprompted review
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Reply from Chipex

Awesome, Sean! Thank you so much for taking the time to share your experience.

Rated 5 out of 5 stars

Sceptical at First, But Glad I Gave It a Go

I was pretty sceptical that a touch-up kit would make much of a difference on a fairly large paint chip that had gone right through to the primer, but I was pleasantly surprised by the results. I would have included before and after photos as they really show the difference, but unfortunately Trustpilot only allows a star rating and written review.

The colour match was pretty much spot on for my car, and once blended it’s genuinely difficult to notice the repair unless you’re specifically looking for it.

Because the chip was quite deep, it wasn’t a quick fix. It took a bit of time, patience, and several thin coats to build the paint back up before using the blending solution to level everything out. The process was straightforward, and the blending stage made a big difference to the final finish.

It’s not a showroom-quality repair like a professional respray, but I wasn’t expecting it to be. For a DIY repair, the results exceeded my expectations, and I’d happily recommend Chipex to anyone looking for an affordable way to improve stone chips and paint damage.

11 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Thank you for taking the time to share such a detailed review, Alex. We’re really pleased to hear that you were pleasantly surprised by the results and that the colour match was a great fit for your vehicle. Thank you again for recommending Chipex, and we appreciate your support.

Rated 5 out of 5 stars

First use of Chipex

Used Chipex for the first time today and got some great results, easy to use, I probably could've got better results if I spent more time and had a steadier hand, but I'm happy with the result.
Not the cheapest available but the colour match (metallic) was 100% and it was so easy to apply.

11 July 2026
Unprompted review
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Reply from Chipex

Thank you for sharing your experience with Chipex. We’re especially pleased to hear that the metallic colour match was spot on, as we know how important an accurate match is when repairing paintwork. Thanks again for choosing Chipex.

Rated 1 out of 5 stars

Couldn’t get on with the product

Couldn’t get on with the product at all, blending solution doesn’t blend, or removed what had been applied, looks worse than before I started. Not a great colour match.
May be user error but I followed instructions and just got and more frustrated with the mess I was looking at

10 July 2026
Unprompted review
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Reply from Chipex

Hello Gareth, we are sorry to hear about the issues experienced. Please do email us at info@chipex.co.uk so our team can look into this for you.

Rated 5 out of 5 stars

Stick with it and it is great

so is this easy to use, easy answer is, eventually yes. My car is 5 years old, has about 15 little chips on it, after watching lots of videos on how to use it I found that some had difficulty but didn't follow the instructions, other found it works but did different things. First off is READ the INSTRUCTIONS!! For me the first test chip I did took about five attempts, with either blending to soon or to late, or to hard, not enough paint, leaving to long and more. But I now have worked it out and its results are great, it is all about the timing of using the blending solution which depends on the temperature of the bodywork and the day itself. When you get it right it is fantastic, when you get it wrong just more solution and a little more pressure and you can try again. My advise is stick with it and don't expect a spray booth finish on your first go, you have loads of solution and paint so a few mistakes are fine. Oh and buy more of the sticks, fresh each time is the best way forward.

5 July 2026
Unprompted review
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Reply from Chipex

What a fantastic and detailed review, Andrew! Thanks a bunch for these. We're delighted to hear that you stuck with the process and achieved such great results. We really appreciate you sharing your tips with other customers, too. We hope your car continues to look its best, and we're here if you ever need us again!

Rated 3 out of 5 stars

Limited use, but backed up with excellent customer service

Looking at the constant social media wave of ads, you would think this is incredible - it's not. It has limited use. For very small chips it can be useful however anything larger than say 2mm, forget it. It sticks out like the proverbial sore thumb. The colour match was terrible - too dark. The 'flattening fluid' will remove the paint and leave you back there you started. Left for a week to harden/cure but even gentle flattening progressively with 1000 to 3000 wet/dry the paint came away. It seems they have made the paint too soft and it's impossible to flatten without it breaking away. The ads make it look like a simple application. It is, if you want a repair that looks terrible. On the positive side, customer service is exceptional and not just empty lip service. They make every effort to put things right and quickly to boot. For me, more [corrected] paint was not going to resolve the issue, so I kindly declined their offer. At no point did it expect or suggest a refund, but they refunded anyway. It seems some people are happy with the results which is great, if you’re not, then at least you have the comfort they will do everything to resolve your issues.

1 July 2026
Unprompted review
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Reply from Chipex

Hi Mr Mackenzie, thank you for sharing further details with us. We are sorry the kit didn't fulfil your expectations on this occasion but we do appreciate your kind words regarding our service. Best wishes, Sally

Rated 5 out of 5 stars

This stuff actually works

This stuff actually works! Very impressed and a great finish! The whole process is well explained and easy to do. Once you complete you can't even tell there was ever a chip there.

5 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Glad to hear you are satisfied with the outcome of your repair, Christopher! Thank you so much for choosing Chipex.

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