Chocolate.com Reviews 

I would give chocolate.com zero stars.
I did not received my order. It was shipped by Amazon and according to tracking, it was delivered on my porch. It was not there. I tried contacting both Amazon & chocolate.com without any success.

I ordered for the first time some chocolates and one of the canisters that were a gift for someone was ripped at the bottom…I called their customer service& after sending them a photo they immediately helped and sent me out a replacement for free…very nice and quick to respond…I would highly recommend this company. Their chocolate is out of this world.!

My husband n I love truffles. We love Harry n David’s and local Hilliard’s candy shoppe. These weren’t a splurge. We hate them. Terrible flavor, waxy texture. Hard outer shell. Not just disappointing, terrible!!!!!

I’ve been purchasing from Chocolate.com and their other sister companies since their inception.
I’ve purchased countless times and customer service has always been exceptional.
I highly recommend their family run companies.

These ultimate malted balls were very delicious. The three chocolates, white; dark and milk were very exquisite and I will purchase again.

This was another delicious purchase from Chocolate.com!

The miniature Belgian chocolate 'cupcakes' were adorable, and both flavors were very tasty.

We also tried the Dubai chocolate discs, our first taste of the popular treat. The blend of milk chocolate and pistachio, along with the other ingredients that make it 'Dubai', gave the discs a nice flavor. They are a little expensive for an everyday candy, but in line with prices I've seen elsewhere.

Ordering was easy, as it always is on the GOAT websites. The package was shipped with a cold pack to prevent melting, and everything arrived in good shape, with no breakage or cracking.

I like the cookie and brownie filled gems the best. I’ve only had it with dark chocolate but may ty try with milk chocolate net time. I have also given them as gifts.

The chocolate roses for my wife were wonderful. The problem was that they were to be delivered on August 30, but were not delivered until September 3.

I order a variety of 6 this last time they all taste delicious, I have ordered 3 times,One of our favorites is dark chocolate caramel.Packed well,Shipping time pretty fast,Will be ordering again.

Easy ordering, fast shipping, and one of the most delicious chocolate indulgences I have bought. I have ordered a few times and have not been disappointed with anything I have received.

This was a gift for my sister. She LOVED them. Very simple

Great tasting and you can taste the quality. I am upset that when I received the chocolate bars and discs they were MELTED. I had to stick in freezer right away. I know it has been hot out but need a way of shipping to stay intact.

Love the dark chocolate. Hate the customer service!

The candy tasted old and gritty. It should be smooth and creamy and it wasn’t. But that’s okay because they gave me a refund already. Thank you and have a nice day.

Fun to do and eat. Very good chocolate.

Loved the gems! Especially the peppermint bark brownie. They melted in my mouth

I had ordered 3 Dream Bars and also the Dubai discs, and all arrived in various melted states. The discs were salvageable by immediately refrigerating them; they tasted fantastic the next day - high quality chocolate. The Dream Bars, which I had purchased to surprise a friend, were a total liquid mess. I emailed my complaint and within hours got an apology and offer of a full refund or replacement. They were very responsive and cooperative. I will wait until much cooler weather to re-order the Dream Bars again but am satisfied with how they responded and with the quality of the chocolate.

Unfortunately my bars arrived completely melted, but it was in the middle of that heat wave. Once I put them in the fridge and they resolidified, they tasted pretty good.