Choiceauto Reviews 4

I would advise you to stay clear of this dealer, they will pull the wool over your eyes and reasure you everything is fine. I can guarantee every car they have has major issues with it.
The one I bought had a dpf issue and acceleration issue. They took it back and said they had looked at it, but clearly we're lying as nothing had been done.

These guys are dodgy as they come, they do not care if there is anything wrong with car they will sell it to you anyway. Watch out for the sneaky admin fee, tell them to stick it if they try this.

NEVER BUY CARS FROM HERE

this guys cars suck he has replaced my car parts with silicone he says you have 3 months warranty it’s all a lie he might have friendly customer service but it’s to trick you and with the warranty in 1 week there was problems in the car so we gave him the car since it had 3 months warranty and then he said he’d fix the car but had never fixed it and never picked up my phone again to ask about the car and is it ready he’s always say it’ll be ready soon but never does and is a scammer NEVER BUY CARS FROM HERE

I brought a car from these people back in October from the day I got it been problems with it .. been back with them over 5 times now and keep palming me off .. it’s not fit for purpose and sold us a completely dodgy car .. was meant to have warranty work done it which they said would cover and do the work and couldn’t even be bothered to do the work and again given me back my car unsafe to drive .. These people should not be trading and unacceptable .. told me to keep driving around when engine management light kept coming on ... ermm don’t think so that’s after 3 times it kept going back to the garage after they were meant to fix it .. I would never ever recommend this company as they don’t want to listen and always think they are right .. and we are now going to seek legal advice .. no customer service skills at all either ... awful place and left myself without a car now as the car is still losing power and again still not fixed properly and expect me to drive around in a unsafe car .. this company should not be trading and I’m out of pocket, not even had the car 4 months , please avoid this company as I don’t want this happening to anyone else ..

I honestly don't know where to start.
Please do not buy from this company. If you really need a car, you would be better taking a chance on eBay!
I am not one to argue with businesses, as I know so many people have them and get 'hard' customers from time to time, but I was more than fair with these.
Firstly, they are sat behind Fox Garage on Doman Road, Camberley which makes them look like the same legitimate company, they are not (Choice Autos and Fox's are on the same plot) and one member of Fox staff even said to me "what did you expect, you brought a car from them" when I was having a bit of a laugh about my situation with them to see if they could help. They are great!

Now for Choice Autos Ltd - I purchased a used car from this company recently... within 1 week, it was back in the garage getting major repairs that they tried to bill me for > Over £500+ !
I had done barely any miles in the car since purchase.
They claim that it's not their fault that the engine was on the way out and the head gasket as its a used vehicle.
They got the car to a working condition (as I understood).
I decided to pay what they wanted for ease, to get the car back from them, and thought well at least its all done now for the future.
A week later it overheats, and other small problems like smell, leaks, peeling cover up paint job, start appearing.
I try to book it in for a conversation/to show my frustration but am told its busy so to call back another time, luckily i have access to 3 other cars I can use from family so I was happy to wait.
Eventually after 2-3 weeks of chasing, emails, calls and website messages they got back to me.
I ask for a full refund, told no but to schedule in them to look. I ask for a free/replacement repair overall - so a new car of same spec, I am told no.
I drop the car off and am left without one for many days.
They have the car in and eventually I am called and told there are no issues apart from general wear and tear that is to be expected with used cars.
I know there will be the odd thing on a used car, but this stuff went above and beyond.
I can't write all day on the back and forth I had - but the outcome is I am now stuck with a faulty car, out of pocket and am going through consumer law to see what can be done.
Please check others reviews on Google and online, they all say pretty much the same!
AVOID ***AVOID ***AVOID ***AVOID ***AVOID ***AVOID ***