Choicequote Reviews 

526
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often going the extra mile to explain details clearly and make processes smooth. People frequently highlight the exceptional service and customer support, noting the efficiency and ease of their overall experience. Many also appreciate receiving the best possible prices and deals, often beating previous quotes. However, some customers also noted instances of unhelpful or unclear communication from staff, with a few feeling that their queries were treated as a burden or not resolved directly. Some people mentioned receiving bad follow-up service or encountering advisors who seemed to lack clarity or the ability to assist effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

Maddy Norris provided excellent customer service and answered all my questions articulately and concisely. She was outstanding in handling my query and resolved it; went the extra mile. She was polite... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(526)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a scam been using my no…

This company is a scam been using my no claims bonus on and of personal and trade for 15 years plus no accidents no claims sent me 1 years trade back had 12 years no claims bonus where’s it gone don’t insure with this company just because I would not renew my policy with them because the price went up from last year

20 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is best avoided

This company is best avoided , once you ask for a receipt they make excuses on how to cancel your policy, I’m beginning to think the entire company is a scam . Took out the policy months ago ,still no receipt or policy ,I was assured a hard copy would be sent by post with the receipt, nothing arrived, then once i contacted them nothing but manipulative lies

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Big thank-you to Helen O’Connor

Big thank-you to Helen O’Connor, who handled my query today, with the upmost professionalism. Helen was polite, helpful and extremely knowledgeable. Impressed to say the least. This is how all insurance companies should operate!!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Atif was excellent

Atif was excellent! Listened to my needs and gave me guidance and help in choosing the rite policy 👌 will definitely return when needed !

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Kyle Lloyd

Felt totally at ease with Kyle and he went above and beyond to accommodate my needs, I'm glad to be back with Gallagher insurance I missed the dedication and friendly approach from Kyle 💯 🤝🤝

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Kyle is a excellent consultant

Kyle is a excellent consultant, he takes him time and explain the entire process in plain simple English and you can ask him any types of questions without feeling silly as he understands we dont have the full knowledge of the industry as he does. He is a excellent consultant and i would recommend speaking to him if you need your trade insurance. I will be carrying out my future business with kyle

9 August 2025
Unprompted review
Rated 5 out of 5 stars

The patience and kindness of your…

The patience and kindness of your customer advisor Kian. Stayed on the line until everything was sorted out completely . Kind, thoughtful and considerate. Explained everything clearly. Best customer advisor I have spoken to

10 July 2025
Unprompted review

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