Choicequote Reviews 

526
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often going the extra mile to explain details clearly and make processes smooth. People frequently highlight the exceptional service and customer support, noting the efficiency and ease of their overall experience. Many also appreciate receiving the best possible prices and deals, often beating previous quotes. However, some customers also noted instances of unhelpful or unclear communication from staff, with a few feeling that their queries were treated as a burden or not resolved directly. Some people mentioned receiving bad follow-up service or encountering advisors who seemed to lack clarity or the ability to assist effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

Maddy Norris provided excellent customer service and answered all my questions articulately and concisely. She was outstanding in handling my query and resolved it; went the extra mile. She was polite... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(526)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tina W handled my enquiry swiftly and…

Tina W handled my enquiry swiftly and is extremely pleasant to deal with. So much so that I didn’t even bother looking for other PL insurance quotes. Tina went out her way to ensure I understood some policy details I wasn’t sure about.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, helpful and well prepared to give a five star service. Mohamed was absolutely amazing helping me to find the right product for the best available price. Highly recommended and appreciate. Five star not enough to reflect the brilliant service provided

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, my experience with this insurance company has been disappointing. The premium was significantly higher than other comparable offers I later discovered, which provided similar coverage at a much more reasonable cost. Additionally, the No Claim Bonus (NCB) documentation I received was incorrect, despite multiple follow-ups. Communication was inconsistent, and I found a lack of transparency in how my case was handled. Based on my experience, I cannot confidently recommend their services.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great customer service. I was talking to Arron for more then 40 minutes. He was helpful all our conversation, and we found what I needed. Very friendly and patience Arron was doing everything for me - I just felt it- as a foreigner, some of the sentences he had to repeated few times, but he never been angry. He spoke to me patiently till the end of our conversation. Big thank you

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Adam and his…

Massive thank you to Adam and his colleagues, been a great help in my renewal. Once again they got me the best policy out there for my needs, look forward to another safe year driving, and I know when it comes to renewal Quote line will get me the best policy.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Helpful service

Recently renewed my motor trade insurance. Ran into a small issue, which Kyle was very helpful with resolving. Professional and friendly, he got everything quickly sorted, and insurance arranged. Many thanks, and hope to do business again in the future.

LK AUTOS AND VANS LTD

2 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look