Choicequote Reviews 

526
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often going the extra mile to explain details clearly and make processes smooth. People frequently highlight the exceptional service and customer support, noting the efficiency and ease of their overall experience. Many also appreciate receiving the best possible prices and deals, often beating previous quotes. However, some customers also noted instances of unhelpful or unclear communication from staff, with a few feeling that their queries were treated as a burden or not resolved directly. Some people mentioned receiving bad follow-up service or encountering advisors who seemed to lack clarity or the ability to assist effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

Maddy Norris provided excellent customer service and answered all my questions articulately and concisely. She was outstanding in handling my query and resolved it; went the extra mile. She was polite... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(526)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Had a very great experience with them from the start. My first ever motor trade policy so I was a bit unsure about how to go about it. They talked me through it all giving me advice and even managed to sort out extra cover for my personal car. Highly recommend, they were also the cheapest quote I had and gave a higher level of cover including performance vehicles. Dealt with Matt and Kian both very helpful

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Today had a very positive experience…

Today had a very positive experience with Gallagher insurance broker. Kian, insurance consultant had helped me a lot with documentation and references. Really appreciated in depth knowledge and effort provided today support me.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to a young man called Mohammed…

I spoke to a young man called Mohammed Islam, very well spoken, very knowledgeable experienced and understood all my needs to a specific trade policy, even after giving me his best quote went that little bit further to keep my business by getting close as he possibly or physically he could to get my business and then convincing me his company was reputable and established with decades of years of experience, I decided to go with Gallagher's especially the fact he was very polite and like I said went the extra mile to help and convince me to take out the policy.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Just spoke to Kian from the business…

Just spoke to Kian from the business team, needed to sort a few issues and I have to say that he was extremely helpful and he put me at ease. Have to say he’s customer service is second to none. Top guy.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Spoke to a guy called Kian Nield…

Spoke to a guy called Kian Nield relating to some amends to my existing trader insurance. Kian listened and understood my queries very well and resolved them quickly. Thank you Kian, Hope I get you again next time when I call.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

I have just renewed my Motor Trade

I have just renewed my Motor Trade Policy and had the pleasure of dealing with a Mohammed Samiult at Gallagher's.
The most polite knowledgeable and helpful young man you could ever wish to deal with.
He simply made the entire process splendid and I can't praise him highly enough.
Thank you Mohammed.
Mem of Mi Prestige

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Josh at gallag


Josh at gallag
hers ins,,superb attitude,very good at wot he does,calls wen says he will.
Thanks for your help buddy.. gus

4 October 2024
Unprompted review
Rated 5 out of 5 stars

spoke to kian today regarding my…

spoke to Diane today regarding my policy he was very polite and friendly explained the issue and was very informed and helped me out thanks for your help would recommend to anyone who is thinking of buying insurance

7 October 2024
Unprompted review

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