Choicequote Reviews 

526
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often going the extra mile to explain details clearly and make processes smooth. People frequently highlight the exceptional service and customer support, noting the efficiency and ease of their overall experience. Many also appreciate receiving the best possible prices and deals, often beating previous quotes. However, some customers also noted instances of unhelpful or unclear communication from staff, with a few feeling that their queries were treated as a burden or not resolved directly. Some people mentioned receiving bad follow-up service or encountering advisors who seemed to lack clarity or the ability to assist effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

Maddy Norris provided excellent customer service and answered all my questions articulately and concisely. She was outstanding in handling my query and resolved it; went the extra mile. She was polite... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(526)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke to kian nield

Spoke to kian nield
Regarding my policy
A fantastic person to deal was very professional in handling the call
Solved my query very quickly with one fhone call
and
Will recommend to others

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Kyle Lloyd

Kyle Lloyd, is a very courteous and knowledgeable gentleman, who guided me through my new venture with ease.
A credit to the company.
Thank you

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Customer service - Kian

Always really helpful and informative. Kian always makes my life easy and can't thank him enough for the help and support through any issues or queries I have.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Kian was spot on

Kian was spot on, prepared myself to battle the usual contact centre challenges but....He was really helpful and knowledgeable , breath of fresh air. Thanks you

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Atif Khan provided excellent service…

Atif Khan provided excellent service and good value quotes for both Motor Trade and Public Liability Insurance cover. Call backs were undertaken as agreed and explanations of various policy types and features was provided where needed.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

REALLY GOOD COMPANY

My experience has been really good with this company. I spoke to Atif who explained everything to me about my policy. He was calm relaxed well spoken the quote I got was very good and I went for it straight away.
I HIGHLY RECOMMEND 5+ STAR COMPANY.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Tina gave me a excellent quote

Tina gave me a excellent quote , was so professional along the way, so I took the offer and insured for the year, great service and Tina couldn't have been more helpful, absolutely fantastic. Thanks

6 December 2024
Unprompted review
Rated 5 out of 5 stars

A refreshing change, Kyle was breath of…

A refreshing change Kyle was breath of fresh air some one actually wanted too help for and value for money, very knowledgeable in the industry remembering it isn't just the big players in the game 😀 regards Mark

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adam Anderson

Excellent service from Adam Anderson

Very kind hearted chap . Took his time to get me the best price for my taxi private hire insurance,,
Definitely a ⭐️⭐️⭐️⭐️⭐️ service for him
Would Recommend to all my friends and family

Thanks
Habib

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Molli went above and beyond to ensure…

Molli went above and beyond to ensure our experience was exceptional. Her politeness and helpfulness were outstanding, and she clearly put a lot of effort into making my conversation purposeful and memorable. We're so grateful for her dedication and would highly recommend seeking her out for assistance.

Thank you for your outstanding and professional service.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Great support from Charlie!

Managed to get my Trade policy from Charlie who has been an absolute star and a pleasure to deal with. Very helpful went above and beyond to get me all the help and support needed to get the best solution for my business needs!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

We are in the process of setting up our…

We are in the process of setting up our own used car business and was recommended to contact Kyle Lloyd by a friend of mine which we are glad we did. Kyle was very informative and helpful throughout the whole process and made us feel at ease. Great service with also a very friendly approach.

13 November 2024
Unprompted review

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