Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
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Review summary
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Reviews shaping this summary
The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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After wasting many hours trying to find a replacement toilet seat, I found this brilliant Company. All I had to do was take pictures of the existing seat and forward measurements too. The seat which... See more
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Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installa... See more
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Company details
- #26 of 107 best companies in Bathroom Renovator
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9k reviews
Asks customers to review
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Excellent Service
From first contact they were prompt and responsive. Very quick to respond and help.
17 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted you found our team prompt, responsive and helpful from the very first contact. Providing quick, knowledgeable support is a key part of helping customers find the right replacement toilet seat or spare, so it’s great to hear we delivered that for you. We really appreciate your feedback and support.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re delighted to hear you were pleased with the service. We really appreciate your feedback and hope to help you again whenever you need a replacement toilet seat or toilet seat spares.
Excellent communication
Excellent communication. Prompt reply to my questions. Very helpful in getting information regarding replacement to my old Jacuzzi dampers and possible alternative replacement toilet seat.
21 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re pleased our team could respond promptly and help with information on replacement dampers for your older Jacuzzi toilet seat, as well as possible alternative replacement seat options. Finding suitable parts for older models can be challenging, so we’re glad our advice was useful. We really appreciate your kind feedback and support for Choice Replacement Toilet Seat Shop.
Great service and delivery
Ordered toilet seat and cover - received good communication at outset on product being shipped and it was delivered on time and carefully packaged. Would use this company again
18 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re pleased you were kept well informed from the outset and that your toilet seat and cover arrived on time and carefully packaged. It’s wonderful to hear you’d choose Choice Replacement Toilet Seat Shop again. We really appreciate your support and look forward to helping you in the future.
Reply from Choice Replacement Toilet Seat Shop
We're happy to hear that our ordering and delivery process was quick and easy for you. We appreciate your positive feedback.
difficult to find.
The toilet seat I wanted was difficult to find but you had one. It arrived safely and on time. I fitted it and all good. Well done.
18 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re delighted we could supply the replacement toilet seat you were struggling to find and that it arrived safely and on time. It’s great to hear it fitted successfully and everything is now sorted. We really appreciate your feedback and hope to help again whenever you need a hard-to-find replacement toilet seat or spare.
Excellent service
Excellent service, I asked for confirmation on which toilet seat would fit our toilets and the response was immediate.
18 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted our team could quickly confirm which replacement toilet seat would fit your toilets. Providing prompt, knowledgeable advice is an important part of helping customers choose the right seat with confidence. We really appreciate your feedback and support for Choice Replacement Toilet Seat Shop.
Easy to use website.
Easy to use website.
Fast delivery and well packaged
Everything a company should be.
17 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review! We’re delighted you found our website easy to use and that your replacement toilet seat order arrived quickly and well packaged. Your comment that we’re “everything a company should be” means a great deal to us. We really appreciate your support for Choice Replacement Toilet Seat Shop and hope to help you again in the future.
The response was excellent
The response was excellent . I sent a request at about 4pm . Had an acknowledgment the same day, and a solution the following morning . Really good
18 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted our team responded so quickly and was able to provide a solution by the following morning. Prompt, helpful advice is exactly what we aim to offer, especially when identifying the right replacement toilet seat or spare. We really appreciate your kind feedback and support for Choice Replacement Toilet Seat Shop.
After many failed buys for a seat for…
After many failed buys for a seat for an old toilet pan Choice were brilliant in finding me the correct one. I sent the photos and they matched it up perfectly. Great service and prompt delivery. Their prices are also very good.
13 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a lovely review! We’re delighted that the Choice Replacement Toilet Seat Shop team were able to identify the correct replacement toilet seat from your photos, especially after you’d had difficulty finding the right fit elsewhere. It’s great to hear you were also pleased with our prompt delivery, competitive prices and helpful service. We really appreciate your recommendation and hope we can help again in the future.
Simple ordering process.
Simple ordering process and clear information on website. Prompt despatch and well packaged.
11 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review. We’re pleased you found the ordering process simple and the information on our website clear and helpful. It’s also great to hear your replacement toilet seat was despatched promptly and arrived well packaged. We really appreciate your custom and hope to help again in the future.
5* Service
Great website.
Super servicce with very quick delivery times.
Will definately us this company again.
13 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for the fantastic 5-star review. We’re delighted you found our website easy to use and were pleased with the service and quick delivery. It’s wonderful to hear you’d choose Choice Replacement Toilet Seat Shop again for your replacement toilet seat needs. We really appreciate your custom and look forward to helping you again.
Stuck for which was my compatible…
Stuck for which was my compatible toilet seat so I rang the company who told me what to do. I sent over the images and within less than an hour someone got back to me and gave me a list ! So super fast, exceptionally knowledgeable and very helpful. Thank you 😊 ❤️ xx
17 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for your lovely review 😊 We’re delighted our team could quickly help identify the compatible replacement toilet seat for you from the photos you sent over. It’s great to hear you found the service fast, knowledgeable and helpful. Finding the right replacement toilet seat can sometimes be tricky, so we’re always happy to make the process as straightforward as possible. Thank you for choosing Choice Replacement Toilet Seat Shop.
Brilliant
Brilliant! Very quick to reply and sent helpful information for me to choose the right item. Will definitely recommend them
12 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your brilliant review and recommendation. We’re delighted our team responded quickly and provided the helpful information you needed to choose the right replacement toilet seat. Making it easy to find a compatible toilet seat is exactly what we aim for. Thank you for choosing Choice Replacement Toilet Seat Shop.
Our toilet seat is an obsolete shape
Our toilet seat is an obsolete shape, couldn’t get in any DIY shops, this site made it easy to find a comparable one, even though not quite the same. Quick delivery as well, would recommend.
14 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your recommendation. We’re really pleased we could help you find a suitable replacement for an obsolete toilet seat shape, especially when it wasn’t available through the usual DIY shops. It’s also great to hear the ordering process was straightforward and delivery was quick. Thank you for choosing Choice Replacement Toilet Seat Shop.
New toilet seat found
Had to find a new toilet seat for a toilet that was 20 years old. Took some pictures and a few measurements and they narrowed down the choice - saved me a LOT of work. Thanks. Waiting for delivery now.
18 August 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review. We’re delighted our team could help narrow down the options for your 20-year-old toilet using your photos and measurements, and save you the time of searching through countless replacement toilet seats. We hope your new seat arrives promptly and is a great fit. Thank you for choosing Choice Replacement Toilet Seat Shop.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review. We’re delighted to hear your replacement toilet seat arrived so quickly and that you were pleased with the service. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope we can help you again in the future.
Reply from Choice Replacement Toilet Seat Shop
We're so glad to hear that we had the part you needed and that it was delivered quickly, saving you money. Thank you for your positive feedback!
Good product
Good product, unclear whether item in stock so delivery delayed, fixing screws not supplied
6 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your feedback. We’re pleased to hear you were happy with the replacement toilet seat itself, although we’re sorry the stock availability was not clearer and that this led to a delay with delivery.
We also appreciate your comments regarding the fixing screws not being supplied, as we understand how important it is to know exactly what is included before ordering. Thank you for choosing Choice Replacement Toilet Seat Shop, and we hope we can provide an even smoother service next time.
Toilet seat Replacement
I needed to replace my toilet seat that was nineteen years old which I thought might be difficult but I managed to get an exact match.
Prompt delivery.
10 August 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review! We’re delighted you were able to find an exact replacement toilet seat for one that had lasted nineteen years. It’s great to hear the ordering process was straightforward and that your new seat arrived promptly. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope we can help again whenever you need us.
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