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See what reviewers are saying

Rated 5 out of 5 stars

Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more

Rated 5 out of 5 stars

Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more

Rated 5 out of 5 stars

Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more

Rated 5 out of 5 stars

Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more

Company details

  1. Home Furniture Shop

Written by the company

Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Great setvice

Very helpful and refunded me as soon as a return had be scheduled.
The item we ordered was lovely just not quite suitable for our needs.
Therefore would have no problem recommending.
If only this was true of all companies!

19 June 2023
Rated 5 out of 5 stars

Great shop with Excellent customer service!

Great shop with Excellent customer service from Matt.
I came across the store when searching for Muuto garden table and benches.
So Glad I found Cimmermann, Matt was so helpful and processed our order quickly to ensure delivery as soon as he could.
Highly recommend and would definitely shop again!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Love my new cushion

I really love my new bee cushion. I have wanted it for a while now. It’s big, soft, luxurious and the perfect colour for my lounge scheme. I chose the aubergine one. Thrilled with it!

16 May 2023
Rated 5 out of 5 stars

Unexpected Fantastic Service

The shopping experience I had was very nice. Matt reached out on delivery and responded quickly every time.
The delivery service was also fantastic. They missed me yesterday and came back this morning at exact time they said they were. Helped me unpacked the chairs I bought, and insisted helping me carrying them to my door! Very kind and friendly, you rarely see this kind of service anymore these days.

Won't buy from elsewhere if Cimmermann has stock. Highly recommend!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Living room chair

Call Matt out of the blue, and he was very good with the details over phone.
Went over to see Matt at the office and he spent time with us to make sure that the furniture was the right colour, and posted a sample of the leather to make sure it was the one we are seeking.
Received the new chair / ottoman and it's beautiful.
Wonderful services from Matt.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Best experiece and customer service

I had the absolute best experiece with Cimmermann. The support I received from the start, kindness of the owner Matt and flexibility with delivery made the experience very smooth and enjoyable. I will surely order again with the team. Thank you again!!!

12 April 2023
Unprompted review
Cimmermann logo

Reply from Cimmermann

Thank you for your kind words, the pictures you sent of your house looked fantastic, glad you are happy with everything.
Thanks
Matt

Rated 5 out of 5 stars

Amazing products and personal touch from Matt

Amazing products, great prices, you can split the payment in two, Matt will do everything he can to ensure a smooth and pleasant experience and the best price he can if you get a bundle!. He even delivered the furniture ahead of full settlement. The white gloves that work along with him were super professional, punctual and tidy. They will assemble the furniture and take all the trash with them! Highly recommend it! Thanks Matt for your help, we are enjoying all of the furniture and pieces we bought, and we are looking forward for getting new pieces in the nearby future! Cheers, Martin

1 March 2023
Unprompted review
Cimmermann logo

Reply from Cimmermann

Thanks Martin so glad you are happy, pleasure to work with you too thanks Matt

Rated 5 out of 5 stars

An excellent owner managed business with the personal touch.

Great experience buying from this Harrogate based business. Matt communicated all the way through from ordering to delivery, and I'm delighted with my dining chairs.

21 March 2023
Unprompted review
Cimmermann logo

Reply from Cimmermann

Thanks so much for this and glad you are happy with the chairs - Thanks Matt

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