First and last time I will ever shop here. Was refused a refund and the "sales" assistant pointed to a small typed message on the countertop outlining "conditions" There are hundreds of more tra... See more
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See what reviewers are saying
I purchased a few dresses from City chic and noticed that the material listed on their website didn't match the material dress that I actually received. I immediately messaged City Chic to let t... See more
Bought the item online in New Zealand but apparently have to pay to send returns to Australia.. the item looked nothing like it did online nor what the description was either. The staff seem quite unm... See more
Company replied
I made a purchase at the Greenhills store (East Maitland, NSW). I paid full price for a beautiful dress. The next evening, I was looking at their website & found that my dress was now 1/2 price. I con... See more
Company details
About City Chic
Written by the company
New In Dresses Shoes Lingerie sale
Contact info
2.3
Poor
328 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from City Chic
Hi there, here at City Chic, facilitating a seamless ordering process is so important to us! CC xx
Was just what I was looking for.
29 September 2023
Reply from City Chic
Hi Barbara, we're so delighted to hear you have found what you were looking for here at City Chic! CC xx
Reply from City Chic
Hi Faye! This is so great to hear, we prioritise materials that can be worn with adjacent garments! CC xx
Great clothing
Love that i can wear something that will fit me. Would have given 5 stars but i didnt as sometimes the clothes look different on the website compared to seeing them instore
15 September 2023
Reply from City Chic
Hi Paraskevi, we're so happy to hear you're loving our products. Thank you for your feedback. CC xx
Quality products
Quality products, fit like they say they will, good tracking with parcels.
23 August 2023
Reply from City Chic
Hi Danielle, we're delighted to hear the fit has been exactly as you were expecting! CC xx
I was really happy with my order…
I was really happy with my order everything fit perfect
22 August 2023
Reply from City Chic
Hi Paula, we're so thrilled to hear your new styles fit perfectly! Nothing beats feeling great. CC xx
sale items !!
I happened to snag a pair of gorgeous winter boots for $15 !! they are suuppeerr comfy!!
8 September 2023
Reply from City Chic
Hi Cristy! Nothing beats a new pair of shoes, we hope you're loving them! CC xx
I enjoyed it so much it was so good my…
I enjoyed it so much it was so good my first time to buy online clothes
25 August 2023
Reply from City Chic
Hi Maggie! It is so exciting to hear you enjoyed your first online shopping experience with us! CC xx
I received it faster than I thought
I received it faster than I thought. Also finally found some much needed clothes that actually fits me
And feels comfortable wearing and to mention the price was affordable, especially the quality off the clothing too. First time ordering from city chic, great experience for my first time with them. ☺️😊 love it!!
18 August 2023
Reply from City Chic
Hi there! Thank you so much for sharing this positive feedback. We're so thrilled to hear you have had an overall amazing online shopping experience with us. We hope you love your new City Chic styles! CC xx
Love the printed T’s being buying them…
Love the printed T’s being buying them for years. Very good quality and soft beautiful fabrics
15 September 2023
Reply from City Chic
Hi Carmen! It is so uplifting to hear you have been shopping the same City Chic style for years! CC xx
Prompt online delivery service
Prompt online delivery service
Great variety of clothes, brands & sizes
26 September 2023
Reply from City Chic
Hi Natalie, we're so happy to hear you're pleased with the range of styles we offer! CC xx
Reply from City Chic
Hi Liza, it is so great to hear your goods reached you in a timely manner! We hope you love your new City Chic styles. CC xx
Fast delivery and seamless exchange…
Fast delivery and seamless exchange when I needed to change size.
1 September 2023
Reply from City Chic
Hi Sue, we're so pleased to hear your positive feedback about our timely delivery and exchange processes! CC xx
Fantastic clothes
I have purchased a winter and duffel coat recently and have been thrilled with them. Also several pairs of casual trousers. I usually hate buying clothes, so finding this brand bas been a nice suprise.
28 September 2023
Reply from City Chic
Hi Chrissie, we're so delighted to hear you enjoy our styles! CC xx
Great prices and excellent quality
Great prices. Excellent quality clothes and footwear. Sizing that can be relied on.
15 September 2023
Reply from City Chic
Hi there, ensuring we provide our customers with consistent sizing holds such importance here at City Chic! Thank you for sharing. CC xx
Reply from City Chic
Hi Mandy, we're so pleased to hear you love the fit of our stunning styles! CC xx
I can always find something that…
I can always find something that excites me.
I am in my sixties but your style is also flattering on older ladies. ❣️
28 September 2023
Reply from City Chic
Hi Lynn, we're so thrilled to hear you love our styles as much as we do! Thank you so much for sharing this positive feedback. CC xx
Your bras are too big for the sizing.
28 September 2023
Reply from City Chic
Hi Candy, thank you for taking the time to share this feedback. We're so sorry to hear there has been some confusion regarding the sizing. We would love to further assist you in finding the perfect fit for you, please don't hesitate to reach out at any time! CC xx
Excellent product and customer service
Excellent product and customer service. I love my bra’s.
Thankyou
2 August 2023
Reply from City Chic
Hi Helena, we're so delighted to hear you enjoy our products and your interaction with our Customer Experience Team! CC xx
Helpful and friendly
I went to city chic Glen Waverley and also at the DFO at Moorabbin.
I found the staff to be very helpful and friendly.
I have also ordered boots online which have fitted perfectly and have arrived within days.
Fantastic service.
My only nitch would be that some of the clothing can look and when on, quite shapeless..
28 July 2023
Reply from City Chic
Hi Allison, we're so thrilled to hear you have had helpful interactions with our amazing staff members in-store! Thank you for your feedback, we would love to hear more regarding this so we can better our services. To facilitate this, I have emailed you. CC xx
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