Clearabee Reviews 

They came demanding more money. Left my garden in such a mess. Left half the stuff which was agreed on made my wife pay 3 times over for the sofas absolute bunch of cowboys. I've no been so cross in ages

UPDATE (24/8/26)

After a whole week of direct correspondence being completely ignored, the van magically disappeared the moment a 1-star review hit their 4.8-star rating.
It was not sorted by housing officers, property managers, or any of the paid professionals whose actual job it was to fix it. It was sorted by me sticking to my guns, gathering the evidence, and calling out the obstruction publicly to nip it in the bud.

The vehicle has not been back since, but the silence from Clearabee speaks volumes. A simple apology from customer service for ignoring a basic disabled access issue would have been the bare minimum, but they ignored me then and they are ignoring me now.

It is clear what actually moves them, but at least the access route is finally clear for residents. The dropped kerb and tactile paving are completely clear. It should not take a resident refusing to back down to get basic disabled access respected.

And… MY time-consuming job is done, no thanks to Clearabee Customer Service!

Clearabee drivers show a complete disregard for accessibility. Vehicle FN21 HWX has been persistently parked at the entrance of the car park in Sale (M33), directly over the dropped kerb and yellow tactile paving, completely blocking wheelchair access.

Despite the car park having over 20 marked & mostly empty bays, the driver chooses to block the kerb, right next to one and all weekend!

Having contacted Clearabee directly and involved my housing association to fix this privately, I am being ignored. Because of Clearabee's inaction, I am now forced into collating evidence for a formal Anti-Social Behaviour (ASB) and accessibility complaint. Public safety and disabled access should not be sacrificed for driver convenience.

Very efficient and informative of step by step guide to collection rubbish.

Easy to arrange via the website which was clear on the items and cost. Good communication in the days before and on the day with the alert and ability to track the van coming. The guys were efficient, fast, friendly, and took care removing the sofa and footstool. Excellent all round

They let me know they were on their way. Friendly, polite and very helpful. Thank you Clearabee

Mail advising of approx collection time then real time tracking available 👍

Avoid. Awful customer experience. They’re completely unreliable; didn’t show up all day and decided to reschedule to next day just like that.

Lovely man who collected our kitchen doors . Very professional,polite and just a nice guy. In the time frame given. Great company

A very helpful and friendly operator who came, checked everything that needed taking away, and then proceeded to remove everything - then off he went! He even managed to keep calm when a neighbour 'needed' to get to her property (we live in a no entry, end of lane place!). She only needed to wait 3 mins max...! Say no more.
Thank you.

The technicians arrived on time, did their job swiftly and professionally and had a friendly, courteous manner.

Helpful and tidy guys who took care not to cause any damage removing larger items . Quick visit
Good job

All planned activities were done as scheduled.

Clear communication, tracking on the day, and a text message to say they were on their way.

I am disabled and the crew who came to collect my old furniture were particularly helpful.

Collection was great.
Very happy with the ability to track the driver as I was able to be outside when he arrived.
Done and dusted in minutes.

We had 2 collections by 2 different sets of guys. Both were excellent. Highly recommend this company. Guys are polite, efficient and leave the place tidy!

I just left my stuff out in the morning and by the end of the afternoon it had been collected. I was grateful to be able to book for a next day collection.2026

Can't fault anything. Highly recommend. Happy with service. On time. Efficient.

All good. Very happy.

The men that came to take my kitchen waste away were very polite and friendly.