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Clearabee Reviews 

38,571
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,110 reviews, reviewers overwhelmingly had a great experience with this company. People love how simple the booking process is, sharing clear upfront pricing and stress-free scheduling options. Customers frequently mention that the team members are extremely polite, professional, and very efficient at removing heavy items. Consumers also appreciate receiving timely tracking updates and accurate arrival estimates on the day of collection. However, some reviewers were not happy with missed appointments and frustrating difficulties when trying to reach customer support. A few other people also felt that communication broke down completely after problems occurred with collections. Some people mentioned instances where workers arrived unprepared or unhelpful when handling awkward items.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and efficient rubbish collection, prompt... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing collectors and drivers as polite,... See more

Delivery service

Customers consistently note positive experiences with delivery and collection services, often highlighting... See more

Booking process

Customers report positive experiences with the booking process, describing it as a simple, seamless, and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers report that customer service got back as soon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was simple. Kept informed of collection time. Removal efficient even though some items were heavy. Staff were pleasant. Better than risking someone fly tipping it down the road and getting a f... See more

Rated 5 out of 5 stars

As is the norm now our regular bin collection is every two weeks and as I was planning a birthday party I knew I would have a lot more rubbish post the party so I wanted to clear the current build u... See more

Rated 5 out of 5 stars

The booking process was easy to follow to dispose of our 3 piece suite and pricing was upfront. We could have chosen a booking the day after which was brilliant. On the day of collection an ETA w... See more

Rated 5 out of 5 stars

Excellent service, the tean was very professional, careful and made removal of my large, heavy, sofa bed look easy. Booking was a simple process, communication was great, the whole process was end to... See more


Company details

  1. #10 of 23 best companies in House clearance service
  2. #16 of 40 best companies in Waste Collection Service
  3. #15 of 47 best companies in Waste-Management Service

Written by the company

Clearabee is the UK’s largest man and van rubbish removal company. We operate across the UK using our own in-house teams and our own fleet of more than 100 vehicles. We can clear most waste streams, from most locations, on the same day or a day of your choice. We also offset all of the CO2 generated by our vehicles with our own forest. We also offer skip bags, skip hire and total waste management services. As the UK’s largest clearance company and a national waste management company we take our environmental obligations very seriously. One of our larger achievements is the planting of our 3 carbon forests which has put over 43,000 new trees into the ground. this has led us to become a carbon neutral-company since 2018 and in the future we’re looking towards reducing carbon as well as offsetting. We are also committed to handling waste responsibly and are able to perform nationwide waste collections with high rates of recycling. Each finished job gets its own waste transfer note so you know for sure your waste has been dealt with properly.

On demand rubbish removal by Clearabee®

Written by the company

UK's largest clearance company
We're the UK's largest clearance company operating a large in-house fleet of over 100 vehicles and almost 300 staff completing thousands of jobs every week. Our teams operate locally all over the country and can usually clear your rubbish on a same day basis.
Carbon neutral and recycling
We offset all of the co2 emissions from our large in-house fleet of vehicles and have planted over 18,000 trees to create two new UK forests. We divert more than 95% of all of the waste we collect from landfill, with 100% achieved in many major city locations.
Beeloyal® Loyalty Scheme
We offer up to 10% account credit on most online orders so whether you're a trade user, a small business or a regular domestic customer, start saving today with instant sign up. We also offer credit facilities for larger companies where this is more suitable.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39k reviews

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4.8

All reviews

(38,571)

4,077 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Collection Was Great

Collection was great.
Very happy with the ability to track the driver as I was able to be outside when he arrived.
Done and dusted in minutes.

19 August 2026
Rated 5 out of 5 stars

Great service

Great service, easy to book, friendly onsite team and took only a few minutes to remove the items, would definitely use again.

18 August 2026
Rated 5 out of 5 stars

Fantastic job these guys do

Fantastic job these guys do. How they fitted all our old kitchen into their van, I don’t know. They just got their heads down and got on with it. They were so upbeat, positive and pleasant.

17 August 2026
Rated 1 out of 5 stars

Cancelled collection at end of day and no way to contact

Received an email at 5.30pm to say not coming and rearranged for next day. Tried to respond to say I urgently needed to know if it would be morning, no response and no way to contact customer service e.g. no chat or phone number so no way to cancel or communicate. Very stressful and I do not recommend.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Message sent to give a rough time for collection. I was called an hour before collection. Everything was collected effficiently even though the back gate was down a path.
Very friendly, efficient staff. Would use again.
Thank you

17 August 2026
Rated 3 out of 5 stars

The booking was very misleading

The booking was very confusing and after the collection was made I was asked to pay an extra £40 on top of the quote of £104.99. I won't be using them again. Unfortunately I gave a review on their website before the request for extra payment came through so I cannot change that.

17 August 2026
Rated 5 out of 5 stars

Absolutely BRILLIANT!

The person that removed the rubbish was very kind and friendly. He was sensitive to the needs of my elderly mother. The rubbish and heavy items were cleared very quickly. Great job!

17 August 2026

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