Brilliant customer service on the phone…
Brilliant customer service on the phone and when the engineer arrived, they were on time, friendly and left my machine working perfectly. 5/5
24 February 2025
Unprompted review
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Company details
Information provided by various external sources
At Clenaware Systems we are proud of the products that we design and manufacture and our range of high-quality Sovereign Glasswashers, Jubilee and TD Dishwashers and Airack Glass Dryers are designed and built in our UK factory using the highest quality...
Contact info
United Kingdom
- www.clenaware.co.uk
By far the WORST company ive ever had…
By far the WORST company ive ever had to deal with, customer service team should be absolutely ashamed of themselves for the way they choose to speak to people because what a RUDE group they are. The goods I received were faulty yet the company refused to even try to fix or replace the item
Absolutely disgracefully behaviour from a company like this, NEVER AGAIN WILL I ORDER FROM THEM
Tip-STAY CLEAR AND SPEND YOUR HARD EARNED MONEY ELSE WHERE!!!!!!
Just replying to your reply. On going situation? What are you on about the item we received has ordered in my partners name Daniel.
So start taking accountability for your actions
But nice to know you do this to other people too
2 December 2024
Unprompted review
Reply from Clenaware Systems
We have no record of ever dealing with a customer called Lish. We believe that this review may be linked to an ongoing situation we had with an individual who is now leaving retaliatory comments under separate accounts. If you are a legitimate customer, please contact the team to discuss this matter as we pride ourselves in our service levels.
As stated earlier in a review the item…
As stated earlier in a review the item will break and they won't sort it! The items aren't new and merely refurbished stock that they pass off as new!
DO NOT USE THIS COMPANY!
26 November 2024
Unprompted review
Reply from Clenaware Systems
We are sorry to hear about your concerns. Our business only sells new or fully refurbished items clearly labelled as such, and we provide support for any genuine issues under warranty. Unfortunately, this review appears to be linked to an ongoing situation we had with an individual who did not fulfill their financial obligations and is now leaving retaliatory comments. If you are a legitimate customer, please contact our team to discuss the matter.
Payments are being made by another…
Payments are being made by another person, as i took the item out under my name and they come after you saying they aren't being paid when they clearly are and I see the evidence to proof they are being made.
AVOID AT ALL COSTS!!!!
3 October 2024
Unprompted review
Reply from Clenaware Systems
This review contains misleading statements. The individual leaving this comment is connected to an account that failed to settle a legitimate invoice, resulting in legal action. The matter was reviewed by the courts, and a County Court Judgment (CCJ) was issued in our favour. If there are any outstanding concerns, please reach out directly to our office rather than using online platforms for unsubstantiated claims.
Poor service
Poor service. Machines will break down and they will not send you an engineer for days so your business cannot safely function. Staff on the phone very rude
15 May 2024
Unprompted review
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