I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more
Company replied
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Review summary
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Reviews shaping this summary
No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more
Company replied
I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.
Company replied
I don't remember much a out this company other than I didnt think the payments were very fair for the photos
Company replied
Company details
- #5 of 5 best companies in Photographer
- #1 of 1 best companies in Advertising Photographer
Written by the company
A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn
Contact info
United Kingdom
- support@clickasnap.com
- www.clickasnap.com
3.3
Average
658 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from clickasnap
Hi Aliraza,
Thank you for your review!
We are really pleased to hear you are enjoying clickasnap so far and we are super pleased to have you as part of our ever growing photography community!
Kind regards
Katy, Customer Care Team
It's very easy if you follow the steps…
It's very easy if you follow the steps u need to follow.
20 January 2026
Reply from clickasnap
Hi Mzvee,
Thank you for leaving your feedback, its great to know that you have found our steps easy to follow. We look forward to seeing you share your work with the clickasnap community.
Kind regards,
Katy, Customer Care Team
Reply from clickasnap
Hi Jeffrey,
Welcome to the community thank you for taking the time to leave a review!
We are really pleased to hear that you have been having a nice time exploring all of the features of clickasnap, keep sharing your work and engaging with the community to ensure you get the best results!
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi Cj,
Thank you for taking the time to leave a review.
We would like for you you to reach out to us in support so that we can understand the issue you are experiencing and offer some assistance where needed. Please contact us at support@clickasnap.com where a member of the team is ready to help.
Kind regards
Katy, Customer Care Team.
I don't have anymore issues with…
I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave mer time consuming advice on how to fix the problem when the problem is whomever does their website. It was all about putting my photos into my folders.
8 December 2024
Reply from clickasnap
Hi Larry,
Thank you for sharing your experience. We’re genuinely sorry to hear that you were frustrated with the issues you encountered on our platform. We strive to provide helpful and accurate support, and we regret that you felt our guidance did not resolve the problem.
We’d like to understand the issue fully and help get it sorted for you. Please contact our support team at support@clickasnap.com
, where a member of our team is on standby and ready to assist.
Kind regards
Katy
Customer Care Team
Only one picture allowed and it's all…
Only one picture allowed and it's all about $$$
1 December 2025
Reply from clickasnap
Hi Champ,
Thank you for your message. On a free account, users are limited to one picture per week. This limit helps maintain the integrity of the platform and ensures a fair experience for all members.
If you’d like to experience unlimited uploads, you can sign up for a Pro trial at any time. All paid membership tiers offer unlimited photo uploads, giving you full access to the platform without restrictions. The free trial is a great way to explore ClickASnap and see how it works before committing to a paid subscription.
We hope this helps clarify things, and we’re here to answer any further questions you may have!
Kind regards,
Katy,
Customer Care Team
It was good so far we will see.
2 December 2025
Reply from clickasnap
Hi Penny,
Thank you for taking the time to leave a review.
We are pleased to hear that you are enjoying the platform and community so far.
Kind regards
Katy
Customer Care Team
Reply from clickasnap
Hi Mateo,
Thank you for your feedback! We understand that gaining recognition for your images can take time. We encourage you to make the most of the community features—engaging with threads, browsing and joining discussions on images you like, and sharing your work via external links are just a few ways to help grow your profile and get the recognition your images deserve.
Even though you’ve only been with us for a short time, actively participating in the community is a great place to start. We really appreciate you being part of our platform and sharing your work!
Kind regards,
Katy,
Customer Care Team
Reply from clickasnap
Hi Abdul,
Thank you for leaving your feedback!
We are really pleased to hear you are enjoying you time with us at clickasnap. We look forward to seeing more of your photography!
Kind regards
Katy,
Customer Care Team
easy to use and quick response
21 November 2025
Reply from clickasnap
Hi Kulnarunartvanich,
Thank you for leaving your feedback we really appreciate it.
There are currently some really exciting things in the pipeline for the platform including new features, so watch this space and keep sharing your work!
Kind regards
Katy,
Customer Care Team
It was great.
8 November 2025
Unprompted review
Reply from clickasnap
Hi Marg,
Thanks for leaving us a review!
There are currently some really exciting things in the pipeline for the platform and as our community grows its great to have you with us!
Kind regards,
Katy,
Customer Care Team
Reply from clickasnap
Hi GM,
Thanks for sharing your feedback. We’re sorry to hear that you’re unsure whether the app is functioning correctly. We’d be happy to help clear things up or assist with any issues you may be experiencing.
If you can share a bit more detail about what isn’t working as expected, our support team can look into it right away. Please reach out to us at support@clickasnap.com where out team are waiting to help you.
Thanks for sharing your feedback. We’re sorry to hear that you’re unsure whether the app is functioning correctly. We’d be happy to help clear things up or assist with any issues you may be experiencing.
If you can share a bit more detail about what isn’t working as expected, our support team can look into it right away. Please reach out to us at support@clickasnap.com
, and we’ll do our best to get everything running smoothly for you.
Kind regards,
Katy, Customer Care Team
Very difficult for me to do this gig
Very difficult for me to do this gig. I have no idea if I did it correctly. The explanations are very vague for someone either no online experience.
31 October 2025
Reply from clickasnap
Hi Herbert,
Thank you for sharing your feedback!
We’re sorry to hear that you’re finding clickasnap a bit confusing to use. Could you let us know which parts in particular you’re finding tricky to navigate? This will help us offer you the best assistance.
Alternatively, you can reach out directly to one of our support team members, who will be more than happy to help. You can email them at support@clickasnap.com
.
We look forward to helping you get the most out of clickasnap!
Kind regards
Katy, Customer Care Team.
This is a great site to see beautiful…
This is a great site to see beautiful pictures that everyone has taken
31 October 2025
Reply from clickasnap
Hi Christa,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the beautiful photos shared by our community.
We hope you continue to discover and be inspired by even more amazing images on clickasnap!
Kind regards,
Katy
Customer Care Team
Unless you pay for the upgraded account…
Unless you pay for the upgraded account you cannot set a price or earn anything from your uploads as well as only being allowed 1 or 2 uploads a week
31 October 2025
Reply from clickasnap
Hi Midnight,
Thank you for your review!
Just to clarify, selling your images and earning via pay-per-view are separate features. You can set your own prices if you sell images, while pay-per-view earnings depend on your membership and aren’t adjustable. If you have any further questions please reach out to our team at support@clickasnap.com!
Kind regards
Katy,
Customer Care Team
Reply from clickasnap
Hello Eric,
Thank you for sharing your feedback!
We’re sorry to hear that you’re finding Clickasnap a bit confusing to use. Could you let us know which parts in particular you’re finding tricky to navigate? This will help us offer you the best assistance.
Alternatively, you can reach out directly to one of our support team members, who will be more than happy to help. You can email them at support@clickasnap.com
.
We look forward to helping you get the most out of clickasnap!
Kind regards
Katy,
Customer Care Team
Apprentice mode
Just recently joined the clicksnap community.. im still learning , expanding my horizon while enjoying on this program..
31 October 2025
Reply from clickasnap
Hi Jay,
Thank you taking the time to leave your feedback. We are so pleased to have you be apart of our amazing community and its good to know you are enjoying it so far.
You can contact us at anytime via email - support@clickasnap.com if you find that you need any assistance at all.
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi Rahool.
Thank you taking the time to leave your feedback. Its good to know you are enjoying it so far.
You can contact us at anytime via email - support@clickasnap.com if you find that you need any assistance at all.
Kind regards
Katy, Customer Care Team
All Good from here
31 October 2025
Reply from clickasnap
Hi Tiago,
Thank you taking the time to leave your feedback. Its good to know you are enjoying it so far.
You can contact us at anytime via email - support@clickasnap.com if you find that you need any assistance at all.
Kind regards
Katy, Customer Care Team
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