Clocktower Cars UK logo
Visit website

Clocktower Cars UK 

This company’s rating is unavailable due to a breach of our guidelines.

Taxi service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Really shocking service. Pre booked and pre paid for a service which didn’t show up, leaving two teenage girls on the side of a road for 45 minutes after midnight, in a rural area. When we called to a... See more

Rated 5 out of 5 stars

10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... See more

Rated 3 out of 5 stars

Pickup for trip to T5 Heathrow was on time and journey completed in good time. Helpful driver accepted credit card payment. Car not the cleanest we have used. Return journey the driver wanted cash. U... See more

Rated 5 out of 5 stars

After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... See more

Company details

  1. Taxi service
  2. Transportation service

About Clocktower Cars UK

Written by the company

Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.

Contact info

Breach of guidelines

All reviews

(890)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Filthy vehicle inside and out, efficient driver

Booked a large vehicle for 3 passengers, 6 checked bags and 3 carry on for Carshlton to Heathrow T5 Booked outward trip via the app and booked a return by phoning as I could't select T5 In-Terminal via app/website.
Booking was easy and efficient.

Received notification car was on route and name of driver - so far so good.

Car arrived a few minutes late - no big issue.

However, the car was filthy inside and out. There was food and debris all over the floor. Rubbish in the passenger footwell and on the seat which needed to be moved. Broken fuel gauge which made me question what else on the vehicle was suspect.

Easy enough journey and pleasant driver who assisted with luggage, but experience of the vehicle caused us to cancel the return and use another company.

Would not use again, would not recommend.

20 February 2024
Unprompted review
Rated 1 out of 5 stars

Beware Rip off Merchants

Quoted £21.60 on the App. Got phone call 1/2 hour before to say wrong price quoted and would be £25 which I agreed to . Driver charged me £35. I challenged it at head office but they didn't want to Know, Checked price quoted on App for same Journey today 2 weeks later and still quoting £21,60. BEWARE DONT RELY ON APP. PHONE FOR PRICE.OR EVEN BETTER DONT USE. Even UBER only charged £23.50 on the way back.

19 February 2024
Unprompted review
Rated 2 out of 5 stars

Read

Very long wait, driver said the drive was £20 yet the 4 before us paid £14 for the same trip, and I was quoted £16 on the phone. Unsure of their pricing system.

25 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look