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Cloud Pharmacy | Online Clinic Reviews 22,651

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TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 6,890 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the ordering process very easy and straightforward, appreciating the efficiency from processing to dispatch and fast delivery. Many highlight the excellent service, noting the helpfulness and professional advice provided, especially during consultations. The products are consistently praised for their quality and effectiveness, with many feeling well-supported in their health journeys. Reviewers often mention the quick and reliable delivery, with orders arriving well-packaged and on time. However, some people mentioned issues with delivery, including delayed orders, unexpected changes to delivery dates, and problems with temperature-controlled medication arriving warm. A few other people also felt that there were issues with order processing and refunds, or that service to certain locations was stopped without prior notification.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, efficient, and fast... See more

Order

Customers had positive experiences with order, praising the ease of online ordering and the quick processing... See more

Product

Users describe positive interactions with product, often highlighting its effectiveness and ease of use. Many... See more

User experience

People report positive experiences with user experience, highlighting the ease and efficiency of the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found cloud pharmacy to be very easy to order from lately. Fast delivery. I know they are there for advice should I ever need them. I’m navigating my weight maintenance and strength training jour... See more

Rated 5 out of 5 stars

Cloud Pharmacy have been a pleasure to deal with. Their communication is excellent and they offer great support. There pricing is better value than most other GLP 1 providers. I love how they support... See more

Rated 5 out of 5 stars

Very thorough & actually spent time asking about my medical history etc. Super fast delivery & they are really helpful should i have any questions or concerns. Won't order anywhere else.

Rated 5 out of 5 stars

Very happy with all aspects of Cloud's online service. Helpful to be kept advised with regards status of order. Processing, dispatch and delivery was efficient and very quick.

Company details

  1. #53 of 107 best companies in Online Pharmacy
  2. #61 of 105 best companies in Pharmacy
  3. #37 of 70 best companies in Weight-Loss Service

Written by the company

Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23k reviews

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Rated 1 out of 5 stars

Quick delivery

Quick delivery

15 June 2026
Cloud Pharmacy | Online Clinic logo

Reply from Cloud Pharmacy | Online Clinic

Hi Mandy,

Thank you for taking the time to leave your review.

We would be interested to understand more about your experience and what led to the 1-star rating. Please feel free to contact us at support@cloudpharmacy.zendesk.com so a member of our team can look into this further with you.

If you feel this may have been left in error or does not reflect your experience, we would also be grateful if you could consider updating your review to accurately reflect your time with us.

Kind regards,
Cloud Pharmacy

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