Club Canary Tours Reviews 

99
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Good selection of trips, straight forward booking and fantastic customer service. The bus arrived and departed on time. We booked coach and tickets for Loro Parque and had the best day ever, it was on... See more

Rated 5 out of 5 stars

My experience with Klub Canary Tours was outstanding from start to finish. The Porsche was a dream to drive and exceptionally well-maintained. What really sets them apart, though, is the staff—true pr... See more

Company replied

Rated 5 out of 5 stars

I booked my honeymoon for tenirefe, and decided to go through club canary for all excursions. All I can say is, absolute life saver going this route. Went above and beyond for any request I... See more

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Rated 5 out of 5 stars

Found club canary on our visit to tenerife on me and my familys holiday during last christmas and new years. We met this guy called Roy there who gave us amazing service on lots of activities. He off... See more

Company replied

Company details

  1. Tour Agent
  2. Boat Hire Service
  3. Boat tour agency

Written by the company

THE LOCAL TOUR COMPANY OF THE CANARY ISLANDS Club Canary was born in Costa Adeje, Tenerife on 16 August 2019 with a simple idea: travelers deserve a local company they can trust. No street-corner selling, no fake discounts, no anonymous global platform. Just registered bookings, honest prices and a team that actually lives here. We work exclusively in the Canary Islands: Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Gomera and La Palma. Every operator we sell has been visited and personally tested by our team, more than 200 vetted local partners across 300+ experiences. WHAT YOU CAN BOOK Small group whale watching, boat trips and private yacht charters. Jet ski safaris, quad and buggy adventures, parasailing, snorkeling with turtles and fishing trips. Mount Teide stargazing tours, both group and private, under some of the clearest night skies in the world. Tickets with transport for Siam Park and Loro Parque, day trips to La Gomera, helicopter tours and much more. For companies we organize team building, corporate outings and group events across the islands, and film productions rely on our local logistics. A SOUVENIR WITH EVERY BOOKING Every booking comes with a digital collectible card of your experience, with the compliments of Club Canary: your activity, your island, your date. It is part of The Club Canary Collection, the first collectible card set of the Canary Islands, with Standard, Rare, Epic and Legendary cards and printed editions available at our Tenerife office. VISIT US You are always welcome at our office for personal advice, last minute bookings and exclusive deals. Centro Comercial Plaza del Duque, Local B-35, C. Londres, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain. You find us on the lower shopping floor. Open daily 09:30 to 22:00, online support from 08:00. Phone: +34 655 87 09 56 Email: office@clubcanary.com Website: clubcanary.com Live Legendary.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.5

All reviews

(99)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience, recommend for everyone

Thanks for the good experience and really great atmosphere.
Both Eddy and captain were cheerful and doing their job professionally.

24 May 2021
Club Canary Tours logo

Reply from Club Canary Tours

Hi Lech Rynkevic. Great to hear that you had a good time. I will pass on to Eddy and the captain of the Monte Cristo Catamaran that you had a nice boat trip!

Rated 4 out of 5 stars

Bananaboat booked on internet and paid…

Bananaboat booked on internet and paid for, only to be called and told there was a problem. However, very responsive attitude to find another suitable activity and full refund received.

22 April 2021
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Reply from Club Canary Tours

Thank you very much for taking the time to write a review. Your feedback is very dear to me, and we will do our best to keep the calendar better updated in the future. Greetings Roy

Rated 5 out of 5 stars

It was a birthday present for my…

It was a birthday present for my sister, and the whole experience has been just amazing! We’ve been very nicely welcomed, they explained everything to us in case of emergency, the photographer took us pictures and we even received a video with our experience. Price has been reasonable, the pilot has been great as well as a guide. We recommend Club Canary and look forward to book some more adventures with them, as soon as we come back for holidays in Adeje!

17 April 2021
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Reply from Club Canary Tours

Hi Alina! It was very nice to meet you, and it was a great idea of yours to surprise your sister on her birthday with a helicopter trip! I look forward to assisting you again in the future, regards Roy

Rated 5 out of 5 stars

Great

Great experiences!

19 February 2021
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Reply from Club Canary Tours

Hello Tsvetan, thank you very much for your review, I am glad you enjoyed your activity!

Rated 5 out of 5 stars

In one word SUPERFANTASTIC !!

In one word SUPERFANTASTIC !!! Extremely good service !!!! Perfect prices !! Will contact them again as soon as we go back to Tenerife !!!

5 October 2020
Unprompted review
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Reply from Club Canary Tours

Thank you very much Sonja, see you next time!

Rated 5 out of 5 stars

Super

Great local excursion company, my girlfriend and I booked things through the website in February. And later during our vacation we stopped by the office to see more options. You may notice that the Club Canary team thinks along with you personally and gives advice from personal experience. Partly because of you we had a fantastic holiday and we are very grateful for your excellent service

5 April 2020
Unprompted review
Club Canary Tours logo

Reply from Club Canary Tours

Hi Carl, me and my team are very happy to have played a part in your fantastic Tenerife vacation. And I am glad that you enjoyed the parks you visited and the excursions you did in Tenerife on your holiday. Hopefully we'll see each other again Roy (owner Club Canary)

Rated 5 out of 5 stars

Outstanding and friendly service

Found club canary on our visit to tenerife on me and my familys holiday during last christmas and new years. We met this guy called Roy there who gave us amazing service on lots of activities. He offered us an outsanding service and i will definately go back to him on my next trip.
Thank you so much Roy 👍🎉😃 greetings from the viking family from Iceland

22 January 2020
Unprompted review
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Reply from Club Canary Tours

Dear Burkni, we're happy to hear you had such a wonderful experience with us! It was great to meet you and we hope to see you again next time!

Best regards,
Team Club Canary

Rated 5 out of 5 stars

The full Canary experience

Had an absolute blast in Tenerife thanks to the amazing staff of Club Canary! They set me up for jetskiing, a wonderful quad tour to the volcanoes and a great day at the water park during my stay. Everything was taken care of. Thanks to them I could make the most of my holiday and fully experience all the joys the island has to offer. I’m sure I’ll be coming back soon.

5 January 2020
Unprompted review
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Reply from Club Canary Tours

Dear Wouter, happy to hear you had a wonderful time here in Tenerife! Thank you so much for the kind words and hope to see you next time!

Kind regards,
Team Club Canary

Rated 5 out of 5 stars

What a service!

We did the excursion: jetski and quad and it was great! I forgot to bring my sunglasses after the quad safari. And Roy from Club Canary came to my hotel the next day to deliver them in person, what a service! this is certainly the best place to book all your excursions in Tenerife, next to the great prices also a amazing customer service. Greetings Tobias from the Netherlands

23 November 2019
Unprompted review
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Reply from Club Canary Tours

Dear Tobias, we're so glad you enjoyed your experience with us! Hope to see you next time!

Best regards,
Team Club Canary

Rated 5 out of 5 stars

Amazing range of excursions and information and very easy to order

The Club Canary website is easy to use and makes it very easy to see all the fun things in Tenerife. And also the blog posts brought me a lot of reading pleasure. The website live chat works very well, the staff is very friendly and I also visited the office in Plaza del Duque, which looks very neat and professional! I did several excursions including a boat trip and an island tour, both of which were more than great. I am looking forward to coming back to Tenerife and then I will definitely order something nice again on the website or at their office!

23 November 2019
Unprompted review
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Reply from Club Canary Tours

Dear Tanja, thank you so much for the kind words! It means a lot to us! We hope you had a wonderful holiday and we hope to see you next time!

Kind regards,
Team Club Canary

Rated 5 out of 5 stars

Booked 2 excursions through Club…

Booked 2 excursions through Club Canary, the evening Tiede quad bike ride and her ski safari - both recommend by Roy, who was super helpful and amazing throughout!

2 September 2019
Unprompted review
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Reply from Club Canary Tours

Dear Diana, we’re beyond happy you enjoyed your experience with us! Thank you for the lovely feedback! We hope you had a wonderful holiday and see you next time!

Kind regards,
Team Club Canary

Rated 5 out of 5 stars

Professional company and good selection…

Professional company and good selection of different kinds of excursions. Helpful staff.

20 August 2019
Unprompted review
Club Canary Tours logo

Reply from Club Canary Tours

Dear Patricia, thank you for the lovely feedback! We truly appreciate it!

Kind regards,
Team Club Canary

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