CluedUpp Games Reviews 

We signed up for their witches and wizard event and were very disappointed at the dark turn it took diving into the realm of demons. I get it’s a murder mystery and you’re talking about good vs evil, but it just felt very dark. We quit about 30-40 minutes in because we didn’t feel right continuing with kiddos. It was especially disappointing because it’s a “Harry Potter” theme without saying it is (trademark issues likely) and no where does HP dive into the demon world. We were so excited to do something fun with the theme because we are big HP fans, but it was just a really big turn off. I can’t say if that became a bigger part of the event because, again, we felt like we should not continue. It’s a really neat concept, but I just wish that something that felt like it could be family friendly took such a dark turn. I’m hesitant to try again even with familiar/innocent seeming themes because I cannot trust the creators to stay within a theme’s general thematic elements.

Had an absolutely fantastic time doing the CSI Liverpool event with my team. The game is easy to follow and a lot of fun! Brilliant for a fun outdoor activity - would recommend this to any budding detectives! We are looking forward to doing another CluedUpp game very soon!

It was no trouble at all to change my booking when something important came up
Recommend 100%

I ran into tech issues with 2 purchases things linking together and they helped immediately. It made a frustrating day better.

If I could give it a zero l would. Just a bunch of driving and walking around a parking lot waste of my foot energy and my gas money.

Amazing customer service - answer my email immediately on a saturday evening. Very transparent with all the information.

Excellent games, well ran and excellent customer service

Unable to attend our planned event today due to illness. Sent email at 7am and all rescheduled by 715. Paid for flexi pass and was sent a gift voucher to rebook on another event.
Superb service and so early.
Looking forward to our rescheduled event with confidence!

We ran into a snafu with signing into the app. I reached out to customer service and within half an hour the issue was resolved .

My friends and I just completed the witchcraft and wizardry murder by magic quest and it was soo much fun! We were lost at first but the directions were foolproof and we started to enjoy it as soon as we it started. It was like a real life role playing video game! So much fun we can’t wait to do it again!

I've done 3 of these. The first two were fun and a little challenging. Had a great time. This last one I did the Wizard one was so VERY easy it was disappointing. All the riddles were super easy to solve as the answer was always a predominant building within 20 feet of our location. The end answer was the first guy they made you think it was so that was disappointing as well. I don't know if this was changed to make it easier for kids but please have some more challenging puzzles for adults in the future as that's mainly who does these puzzles. Or maybe have two difficulties and let players choose. I love the idea of these and will do the next one in the hope that it's better but if it's also easy I won't do any in the future.

The game was great fun to play.
I booked another and had an issue but the customer service I received was super quick and helpful efficient. Sorted out the problems straight away.

The events are an excellent choice for spending time with family and friends and get to have everyone involved, we already took part in 3 events (The Smurfs, Beauty and the Beast and Witchcraft and Wizardry murder by magic) and everyone loved it.
After the first experience we took time and all dressed up according to the team, we discovered and loved the AR photos and we'll definitely book another event and recommend it to friends and family.

The camaraderie among the teams and the bonding of our team has strengthened tremendously! Thank you!!!

Awful experience with them in Miami. They double booked with another event so half the game could not be completed (the last half) because it was a section that was blocked off. They refused to give me a refund as well. Drove all the way down from Hollywood with our kids and it was a bust! I will never do it again or anythign sponsored on Instagram.

We did clued up. It was a disaster. Clearly the event planners did not do their research and wanted to send 6 ladies in very unsafe areas. Thank goodness we had the sense to not participate. Others groups agreed. I tried to call to express my concerns and could not find a number. A complete waste if time and money!!!!

We had a wonderful time in their Witchcraft and Wizardry Murder by Magic event. My family enjoyed walking through the city blocks to unlock the new parts of the mystery and solving the case. Well developed story and fun mini games on the phone. Would highly recommend. My group included my husband and I, and three sons (ages 12, 10, and 8). We all enjoyed it. They also have great customer service with quick response times.

May as well stay home and play a clue solving game on video game or a board game and would be more fun. 2 x 9 year olds very disappointed. Don't expect any markers, decorations or scenery of any kind or any characters to be dressed up from the company. Not even so much as someone at the start to meet and greet. It is you and your phone and that's it! The whole route map is outside in the streets, very random, not stopping at anywhere of significance or going inside any buildings or shops or anything. Goes ahead in all weather so you won't get a refund if it's pouring down on the day. Thankfully it was dry when we went but we abandoned it within 15 minutes when it became very apparent it was awful and waste of money and the children were thoroughly bored. The best bit was wearing fancy dress we arranged ourselves independently. Avoid.

We had to cancel last minute due to illness and they gave us an immediate credit. It was fast and easy and we are excited to be able to reschedule for another week.