Clyde Property Reviews 

303
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful, knowledgeable, and professional staff for making property transactions remarkably smooth and stress-free from start to finish. Reviewers truly appreciate the exceptional customer service, noting that team members are always responsive, friendly, and fully dedicated to guiding them through every single step. However, some people mentioned frustrating experiences regarding unexpected deposit deductions and additional charges requested after a tenancy ends. A few consumers also felt that certain individual agents completely lacked urgency, showed poor communication skills, or were unhelpful during scheduled viewings.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the buying, selling, and... See more

Service

Users describe positive interactions with service, highlighting professional and efficient assistance during... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that team members are consistently... See more

Price

People report ambiguous experiences with price, reflecting a wide range of opinions and outcomes. Many... See more

Location

Reviewers highlight ambiguous aspects of location, experiencing both successful property searches and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Clyde in Clarkston were all fantastic. From my 1st email enquiry Marie Baines was on the ball telephoned me next morning 9.30 am and arranged my 1st viewing, negotiated my purchase and had... See more

Rated 5 out of 5 stars

We had a really positive experience with this estate agency when buying our home. Eve in particular was absolutely brilliant – so helpful, efficient and always quick to respond to any questions we ha... See more

Rated 5 out of 5 stars

Rachel Dewar at Clyde West End was key to helping my secure the flat I purchased, and attract a high price for the sale of my existing flat. Rachel and the rest of her colleagues, including Eve and Ja... See more

Rated 5 out of 5 stars

Clyde staff were all extremely pleasant and helpful during our contacts with their office. The Clyde agent who showed us around the flat was very friendly and helpful ,.knew the area and generally... See more


Company details

  1. Estate Agent

Written by the company

Clyde Property is the leading independent estate agent Scotland, offering quality property for sale and rent throughout Scotland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(303)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please just avoid

Clyde West End. Please just avoid. Honesty Integrity are rare commodities and interactions with this lot would certainly confirm that.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing & Caring Service

I just wanted to share how amazing Sharon, my letting agent at Clyde Property, has been.

When I had a major issue with my ceiling falling in, Sharon was there every step of the way by keeping me updated regularly and making sure everything was handled quickly and professionally.

She really went above and beyond what was needed, not just in terms of sorting everything out so quickly, but also by being genuinely kind and supportive throughout the whole process. She really made the whole situation so much easier and I felt like I was in safe hands.

She’s an absolute credit to Clyde Property - dedicated, caring, and incredibly good at her job. I couldn’t have asked for a better person to help me through a stressful situation.

Thank you so much, Sharon!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Clyde estate agents Kilmarnock rd Shawlands

The team at Clyde Shawlands were fantastic from start to finish honesty, communication and integrity put us at ease through what was supposed to be a stressful experience.We hadn't bought or sold a property in 40 yrs I wouldn't hesitate on recommending Clyde to anyone thinking of buying or selling a property.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Was very impressed with the service as…

Was very impressed with the service as a whole from my initial contact with surveyor who had a very positive attitude to the sales personnel dealing with viewers and ultimately gaining nine offers from potential purchasers. Finalising a good offer and ensuring all went through satisfactorily. My sincere thanks to all concerned.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Superb

The Clyde property Bearsden team went above and beyond for us when selling our beautiful home of 10 years and helping us buy our forever home. We can’t thank them enough for being so attentive and helpful throughout the whole process!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Happy

Julie and team at Clyde were excellent to deal with from beginning to end. Beautiful photos taken of our property and marketed very professionally. Online system helped us stay informed every step of the way. House sold within 2 weeks - great result. Everything worked seamlessly.

13 February 2025
Unprompted review
Rated 4 out of 5 stars

First Time Buyer

I had been looking for a flat as a first time buyer for months, and Clyde Properties provided me and my flatmate with a perfect property with swift communication.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

From The Best

From the evaluation of the property to the sale it was a stress free exercise
I cannot emphasis enough that the staff at Clyde Property had honesty integrity and focus to complete the sale to my utter satisfaction
I would have no hesitation in recommending their services to anyone buying or selling property

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

From the outset everyone at Clyde was helpful, professional and friendly which made all of our interactions with them easy right through from valuation to sale and then in finding a rental property.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I used Clyde Property to sell my one bedroom flat. They made the process effortless, excellent professional advice and guidance. I had quick responses to emails and I was kept upto date with viewings and reviews regarding my property over the phone and via an app. I would certainly use them again.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

Very professional company

Very professional company . They have been easy to deal with and user friendly. There were a couple of issues but when we raised these with them they made sure these were sorted efficiently. Happy to recommend them .

19 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT RENT FROM THIS COMPANY !!!

We rented for just over 3mths and when we left our check out inventory was extensive and Clyde are claiming that the house needs a Deep Clean and garden works done so basically they are trying to keep our deposit! We had the property cleaned before we left and even shampooed the carpets,Clyde are also accusing us of leaving items in the property which you get charged for removal, these items being a soap bottle , toilet roll holder and diffuser, which I queried as I checked on previous pictures taken of the property in 2021 and all of these items are in the original pictures but once again Clyde refused to remove or amend our inventory!!! However our check out did not list anything wrong with the garden and they have now added this saying there’s weeds !!!
The garden was full of moss not grass !!
We are far from impressed by the service received from Findlay at Clyde when I visited the office to query these accusations he looked bored , rolling his eyes as if he couldn’t be bothered and both my husband and I have now sent four emails questioning the amount of pictures taken in the checkout inventory ie close ups compared to the amount on the initial inventory it is not a like for like basis and is unfair ie : pictures taken of lounge initially 66 check out 115 and this is only one room !!! Clyde cannot answer this or simply just ignoring to answer it .
We questioned why the original inventory did not highlight things like sellotape over the cooker switch and an extension mounted to the wall under the kitchen worktop( which suggests a rewire is needed as to plug in the fridge it needs to be left in the middle of the floor to reach the extension!! The kitchen tap loose and leaking , soffits never been maintained or seen a lick of paint in a long time just poor condition overall. Radiators old and rusty but apparently we have caused this too!!
WAIT FOR IT !!!
Clyde’s reply- The checkout inventory is to highlight any issues to the landlord that need to be addressed!
So basically it not on your checkin inventory but only noted on checkout inventory so it looks like the tenants have caused all these issues 😳and you get charged for them !!
TOTAL SCAM !!! SHOCKING SERVICE!!
My advise , take loads of pictures as you will need them !!
Looks like a we have a legal battle on our hands now !!!
Don’t Rent if you can help it , just not worth the hassle and poor value for money!!!!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, friendly staff who have kept me informed at every stage.
Very supportive and willing to help with all stages of selling my property, and looking for my next home .

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Nicola and the team in the Bearsden…

Nicola and the team in the Bearsden office were great to deal with, from start to finish, when we put our property on the market. Marketed our house nicely and always kept us informed throughout the viewing process. Would recommend to all friends and family!

11 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look