The Co-op Reviews 

Bacon roll , disgusting. Can't believe how bad they are but I bet you still go in .

I bought one of COOP’s mild & crispy salads on my way home as couldn’t get to Tesco. My goodness what a difference! The COOP version is just 80% just cheap lettuce and frankly the Tesco version is actually cheaper and much better.
Well I’ve learned my lesson and only go to the COOP in an absolute emergency. Most of their products are cheap and inferior!!!

Absolutely appalling customer care. I’ve had to stop using my local branch because the aggressive security guard abuses me calling me a crackhwad whenever I try to use it. I’m sight impaired, he is a disgrace. I attempted bringing this to the attention of someone in customer relations over the course of several months via the Resolver website and after one cursory reply stating that they’d received my complaint I literally never heard another word from them.

So, to recap: the Co-op acknowledged receipt of an email of compliant about a disabled person being regularly abused and humiliated by a member of their security staff and then promptly went on to ignore me.

Correct me if I’m wrong, but this IS the supermarket that tries selling itself on that whole everyman image?

Store in Snodland has taken bags away from self checkouts. Understand this is to prevent stealing them for but for the sake of a 20p bag you have completely ruined the convenience of a self checkout. Now by this new procedure, I must queue, scan, then leave the self checkout whilst everyone is still waiting, to then queue for the till to then collect a bag. Absolutely ridiculous system and causes so much backlog.

Sick of the Co op membership offers scam. The one where you get a product money off reward for certain items each week. 5 times the price reduction hasn't come off at check out in the last few months. The till operative can't help you, they just tell you to contact their ridiculously complicated Customer Service joke. Trust me, you'll give up & hang up.

Awful. Constantly disappointed. Irresistible luxury dip selection was last night "treat". Ugh. Just some times the co op do promotions..they can be great. The following week never to be seen again.
Salt and chardonnay vinegar crisps are still the best.

The caring sharing Co-oP, What a joke! A couple of years ago my son slipped on the wet floor in a co-op store and broke his leg, we also got video evidence from in store cameras, did they care, NO could not even send him a get well card, today 21/7 we were woken at 5.40 pm by their alarm going off, did any one come round and say sorry, NO. the same evening we are unable to sit out in our garden because of the refridgerator system making such a racket,
complained several time by email to there head office and have not had any replies.
So really you should drop the caring sharing slogan and change it to (we dont give a monkeys) just give your money for all you over priced plastic wrapped gut bloating fat building crap food

Hastings battle road welcome absolutely disgusting since the new management. The food is off. The philadelphia spread tasted very foul and their fresh veg most of them were soggy and mouldy.

Keep reading local news reports about trouble of one sort or another in the local co op convenience store.drunks kicking off,damage to the frontage,etc.the local shop is densely packed with booze newsstands.fags.plus a long queue for a tiny post office.all in all it's a pretty low class experience.end to end wall to wall freezer cabinets shelves full of unhealthy junk products for peep who don't cook.the staff are miserable and unfriendly.in fact downright personality disorders imho.ive just about had it going in there.not my circus not my monkeys.update.bumped into the town gossip yesterday.told him about the staff challenges.he knew instantly what and who it was.apparently the staff member in question is unfit for purpose and has been the subject of multiple complaints apart from their alleged conduct outside of work hours.itd the main store in the town so awkward.

Don't bother ordering as the driver will refuse to enter any buildings because they won't leave their bikes therefore if your a vulnerable service user your order will be cancelled and 3-5 days before you get any sort of refund. It's a very poor approach to customers and won't waste my time ordering again

Went to the coop in long lane Hillingdon, bought strawberries saying British Sweet Pioneer Strawberries. Origin Hertfordshire. Very misleading title. They were sour and not quite ripe in my opinion. Not cheap either. Use by date is tomorrow. Had plenty of time to ripen. Certainly NOT the pick of the crop, as it says on the packet. Will not buy this brand in future.

Just opened a tub of sour cream and chives, just a tear off top, no reusable top.
After 6 crisps it's gone in the bin.
Bland, greasy and very clumpy.
Back to lidl their's is 20 times better.!!!

Co-op Low Fell should not offer online delivery.
They are incapable of providing.
Staff don't care.😡
Customer service has been outsourced to SOUTH AFRICA.
Good luck with that if you have a problem.☹️
After using for 6 years will be using MORRISONS after this.

"I’ve visited the Co-op store for the past five days straight to pick up my usual morning pastry and fruit, and every single time the bakery shelves have been completely bare—not even a single crumb left. What is most frustrating is the total lack of communication. There is no sign or explanation anywhere to tell customers why the bakery isn’t running. If there is a broken oven, a supply issue, or a staffing shortage, the store needs to put up a simple sign out of courtesy so customers don't waste their time daily."

So many empty shelves at the Tywyn store again. Maybe they had an excuse during the Covid-19 pandemic but not now. Very little frozen fish today, 16th July, in fact very little frozen anything. Poor stocks of Sharwoods cooking sauces. And why aren`t they looking after the roof soffits at the back of the store?

Lodge rd kingswood bristol, rude staff too much trouble to serve you,
Say that they have just this minute picked your clic and collect, even when you know its not true, icecream items in bag and they are serving someone in front of you for at least 10mins and icecream left in bag at side of them ! First and last time this happens, I'll go elsewhere !!!

I got strawberries and double cream as my two 'Your Offers' today 13th July from Shevington Co-op. The strawberries were very red and looked delicious. When I ate them this evening the strawberries were sour so I had to put sugar on them. I was very disappointed as they were my first of the season. Last time I'll buy strawberries from the Co-op!!

Order deliver online via co op website tracked it all the way to my door, no delivery driver, driver name was Lare. The order then went to completed, no shopping received, no call off the driver either. Contacted customer service spent 53mins trying to have them redeliver my items as i didnt have anymore money left when they were telling me they will have to do a refund. They refused to redeliver it as they have to claim cost back from the drivers company as from pictures they can see it was delivered to the wrong address. I explained that im disabled and having to use delivery services due to the heat and not able to move as it causes me health issues. The lady Chingwe Siposihle Jessica, said she would ring me back in 45mins rather than me sit on hold any longer. She rang back and assured me my refund will be in my account either later that day or tomorrow. I accepted this as it was better than waiting 7-10days and I received no money back into my account yesterday or today so i rang back. There was no refund issued yesterday nothing had been done on the order! So i wasted over an hour yesterday to be in the same position today. They have ossued my refund today ( received an email) going to take 3 to 5 days explained this isnt acceptable and asked for supervisor. Person on the phone spoke with manager abd have put a 'gesture of goodwill' of £10 on my co op card. At this point i feel i have no choice but to accept as i need to be able to feed myself and my pets over the weekend whilst also having to rely on a neighbour to go to coop for me. All in all extremely upsetting and stressful. Avoid using any online delivery with co op as you may be left up the creek without a paddle.

i placed an order with the coop only to fi d pver 14 pounds worth of gtocerys missong and no way ro contact them and no mention of unavailable items and no mention of a refund

I visited the stowupland coop on Saturday 4th july staff was amazing very reasonably priced the man at the checkout even packed my bag and asked if I found everything okay! I always visit the coop for items