Cocoa Runners Reviews 

208
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers had a great experience with this company. Customers frequently praise the rich cocoa aromas, exceptionally fresh ingredients, and the wonderful presentation of the gourmet chocolate. People are also thrilled with the interactive tasting sessions, describing the hosts as brilliant experts who make the entire evening very fun. Reviewers often warmly recommend these delicious treats to anyone looking for premium single-origin cocoa. Some reviewers were not happy to receive chocolate bars that were already near or past their expiration dates. Consumers also noted receiving online orders with very short remaining shelf lives that did not meet general expectations.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the amazing taste, rich cocoa aromas, and the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional and... See more

Staff

Customers consistently note positive experiences with staff, highlighting knowledgeable and fun hosts.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I learnt a lot more about craft chocolate. Our presenter was very informative and funny. I would have liked some coloured slides to help understand what chocolate is, how it grows and what countries... See more

Rated 5 out of 5 stars

Bought some chocolate from the website after listening to a podcast with Zoe Science & Nutrition. The chocolate is exceptional, full of flavour and beautifully presented. Loved it so much that after e... See more

Rated 5 out of 5 stars

I went to a chocolate tasting here and it was brilliant. Just the right balance of informative and fun - and of course amazing chocolate. Spencer was engaging and threw in little delights and surprise... See more

Rated 5 out of 5 stars

This is the best chocolate course I have EVER been on (I've done a few!). Spencer is both an absolute authority in this area as well as being hugely entertaining. I learnt a ridiculous amount in just... See more



Contact info

4.0

Great

TrustScore 4 out of 5

208 reviews

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No recent history of asking for reviews

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4.0

All reviews

(208)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reputable. At the center of craft chocolate

We have done many activities with this organization. Children's events, tasting events at Chelsea and at home as well as attending their festivals with craft chocolate makers.
Well run, very reputable in the chocolate world and the top importer of craft chocolate in the UK I believe. We have learned a lot from Cocoa Runners and discovered products we like and some we do not in their tastings and subscription boxes.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

The tasting evening was so brilliant

The tasting evening was so brilliant, professional and educational. I learnt so much about chocolate and the different processes in how to make it.
Our facilitator was knowledgeable and easy going and answered all our questions so thoroughly.
I would highly recommend this to anyone. The pack of chocolate was impressively prepared.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Legit

An excellent resource for promoting ethical and high quality production across the chocolate industry.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Great and unexpected experience

I was impressed with how educational and truly engaging the experience was. I loved learning about the economics and mechanics behind chocolate-making throughout history. This experience felt very intentional and well-curated.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

What an excellent experience

What an excellent experience. Tasting a wide range of different and interesting chocolates, understanding the different flavours and why some want to make you eat more and more, and some you want to savour. On top of that, a history of chocolate, and how to buy better for your pleasure, health, protecting farmers and the planet. Highly recommended

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Informative

Informative, interesting and fun! Spencer clearly knows a lot about chocolate and imparts this in an entertaining way.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company with great products

Amazing company with great products - was able to put through a large corporate order which was processed and delivered to a number of recipients within days. Beautifully packaged products - will definitely order again!

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Informative, fun & interesting

Thoroughly enjoyable hour and a half listening and participating in the chocolate tasting. Learned about the history of chocolate, how it is now made and what to look for in properly made chocolate. Having mass produced chocolate described as being akin to chicken nuggets was enlightening. Also appalled at how little some producers pay the farmers. Would recommend.

28 March 2022
Unprompted review
Rated 1 out of 5 stars

Poor service, order not arrived

I ordered some chocolate bars from this company two weeks ago. Heard nothing for a week, so contacted them. They promised my order was "going through the system" and would arrive the next day. Still nothing. I have written twice more and not heard back. Were it not for the reviews here I would think the company a scam, but it seems that some people do get what they paid for. Whereas I have paid and got nothing at all!

12 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience - Loved it

Fantastic experience. The chocolate was so varied and it was great to learn and walk and eat through the different varieties.

Would recommend for virtual work events to bring you team some happiness as well as families or individuals.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Delicious chocolate!

Great people, awesome organic&fairtrade chocolates! They are very quick on responds, chocolates were packed very nicely for shipping. We had a tasting session with Spencer, very knowledgeable, helpful and cheerful to find your way in the world of cocoa.
Delicious bars, the quality we have dreamed of.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

We loved our chocolate tasting…

We loved our chocolate tasting experience with Spencer from Cocoa Runners. There was plenty of interesting information and delicious chocolate, a friendly atmosphere and great wines to wash it down. It was a fun thing to do for Valentines, appropriate without being smaltzy.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Five stars

I did a wine and chocolate tasting event with some friends and it was a lovely experience. Everyone at cocoa runners was so friendly and knowledgeable about what we were trying and of course the chocolate was delicious.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

Very enjoyable experience! Informative, interesting and entertaining. The chocolate was delicious also. Thanks for a fun evening!

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent chocolate tasting

Excellent chocolate tasting. Learned a lot about chocolate: flavours, textures, responsible makers of good quality & sustainability.
Slight drawback that occasionally the presenter was on a small screen & it was tricky to identify the correct bar under discussion.
I can now distinguish between expensive chocolates & good quality chocolate. Brilliant

3 February 2022
Unprompted review

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