coeo Reviews 

13,177
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Everything just fine, different payment options available (on installments or postponing a single payment), easy to manage and reliable. The payment can be made online per PayPal, credit card, online... See more

Rated 5 out of 5 stars

I am always pleased whenever I have a problem of paying my bills. Whenever I request for monthly installment, it is always granted me and the customer service. There are very, very nice people. They'... See more

Rated 5 out of 5 stars

I didn't have to wait for an email or call for a response from an officer/agent, I was able to complete my business with no hassle. The service portal's user interface was easy to navigate, clean, and... See more

Rated 5 out of 5 stars

the caller i spoke to was friendly and had a comfortable voice. perfect for callers who are already stressed. she gave me options with the status of my account and i would say this company is very und... See more

Company details

  1. Debt Collecting

Written by the company

Einfach. Flexibel. Digital. Das ist coeo. Ein finanzieller Engpass kann viele Ursachen haben – coeo vermittelt zwischen Ihnen und Ihren Gläubigern, also den Menschen und Institutionen, denen Sie Geld schulden. Wir freuen uns über Feedback!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(13,177)

4,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

COEO really only deserve 0 stars

COEO really only deserve 0 stars.
I received a letter about an unpaid bill with the option of payment of said bill within 15 days of receiving mentioned letter to avoid added costs. Bill was paid with days to spare, I double-checked with my bank. They still want me to pay added costs. I contacted them and they lied about when they received the money stating they received it 7 days after my transfer. I don't think they read their own letters before sending them and instruct their workers to always add costs regardless of when payment was received.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

This Trustpilot account is so fraudulent that it is crazy.

Who in heavens name will give that many 5 stars reviews to a debt collection company? NO ONE!

The reviews are even so rediculous positive and all praise the service. This fact should make anyone wonder, if this account is orchestred in cooperation with Trustpilot or one of their employees.

If you look at all the 1 star reviews, its clear that not only this Trustpilot account is a scam, the company called COEO is also a scam company.

They operate by collecting very small amounts, that most people would say "well, lets get it out of the world - even if i disagree and the amount is not anything i bought. I do not want to be dragged into a lawsuit over 100 EURO".

Never ever fall for this scam. Refuse to pay if you know you have no debt.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Something new

In financial bad situation, offering payment in more time was something that surprises me, and I very glad to still have some company that jot just wont to use you.

25 June 2025
Unprompted review

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