Coffee Circle Reviews 

1,180
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always on time , very well packaged and with no surprises when it comes to the product quality

Rated 5 out of 5 stars

Really happy with Coffee Circle! The coffee is genuinely great and delivery was super fast :) showed up way quicker than I expected. Definitely ordering from them again 👍

Rated 5 out of 5 stars

I've been using Coffee Circle for almost 4 years now. Every time I'm logging in to make and order I get tempted to try new beans and I'm never disappointed. Buna Dimaa is my current favorite!

Rated 5 out of 5 stars

Great coffee and ecommerce service, beyond that also a great mission with the projects that they support. Highly recommend their coffees and in Berlin they run very nice cafés too.

Company details

  1. Coffee Roasters
  2. also in
  3. Coffee store

Written by the company

Coffee Circle steht für richtig guten Kaffee. Unser Ziel ist ein fairer Kaffeehandel, von dem alle Menschen profitieren, die vom Anbau der Kaffeekirsche bis hin zum Genuss einer Tasse Kaffee beteiligt sind. Wir sind jedes Jahr persönlich in den Kaffeeregionen, um die besten Kaffees der Ernte zu fairen Preisen einzukaufen und die Menschen vor Ort zu treffen. Die Kaffees werden natürlich und auf traditionelle Weise angebaut und schonend in unserer Rösterei in Berlin geröstet. Mit jeder Tasse Kaffee unterstützen unsere Kunden Trinkwasserprojekte in den äthiopischen Kaffeeregionen, die wir gemeinsam mit den Menschen vor Ort umsetzen.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,180)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Magnificent coffee!

Magnificent coffee!
Ordering for a couple of years.
Still enjoy it, all sorts of coffee, nearly tried every ‘species’.
I love coffeecircles social responsibility and their contribution in the world. Always thrilled to choose, in which project my donation is integrated, which is always part of your buy at coffeecircle.

28 October 2021
Unprompted review
Rated 1 out of 5 stars

Never leave a review

Never leave a review, but felt I had to after my disappointing experience ordering an expensive coffee grinder from coffeecircle.com

After a month of never having received even a tracking number their only response was that they would prioritize my order and offered a 10 $ voucher if I decided to spend at least 30 $ more. I will not order anything from this store ever again and their peace offering was a slap in the face.

7 January 2021
Unprompted review
Coffee Circle logo

Reply from Coffee Circle

Thank you for your feedback - it's the only way we can constantly improve. I regret that this time it was so unfortunate; this was by no means our intention - we also find it better when our customers are satisfied. Unfortunately, there must have been a software problem here - which of course should not happen, but unfortunately can still happen, otherwise the mill would have reached you earlier. We wanted to compensate you by sending you the voucher, but it's a pity that we've hit you over the head with this. We have constantly improved our processes in recent months and hope that we can convince you of our service again in the future.

Show reviews in all languages. (1,180 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look