Cohorted Reviews 

1,133
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great variety of high-end beauty products, noting that the selection often features luxurious and exciting items. Many people find the subscription offers fantastic value for money, regularly describing the monthly boxes as wonderful treats. However, some customers also noted that recent deliveries have been quite slow, leading to frustration regarding shipping times. Some reviewers were not happy with receiving repetitive items, noting that the packaging feels cheap and lacks the previous premium feel. A few other people also felt that certain colors or specific product types did not suit their personal preferences.

What people talk about most

Product

Reviewers express mixed feelings about the product selection, as many consumers highlight high-end, luxurious... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the subscription are deeply divided. While... See more

Subscription

Users describe ambiguous feelings regarding their subscription, with many long-term consumers expressing... See more

Value for money

Consumers find value for money to be ambiguous, with many reviewers praising the incredible pricing, high box... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported that their orders arrived... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've cancelled my subscription, because of the degraded packaging and contents. I had been a Cohorted customer for over five years, and I used to have that lovely excited feeling when my boxes... See more

Rated 3 out of 5 stars

My order came. I waited 20 days! I contacted customer service via email 5 times, also their instagram and honestly I had high hopes for them. :((((( And no there is no reply in my spam or j... See more

Company replied

Rated 3 out of 5 stars

Products are getting repetitive which is a shame as they are quality but you don’t want the same things again and again

Rated 3 out of 5 stars

I have been a customer of Cohorted for a number of years now and always really rated the boxes and products. However recently the quality has changed significantly. The quality of the packaging has de... See more


Company details

  1. Cosmetics shop

Written by the company

Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,133)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so impressed with the Cohorted…

I’m so impressed with the Cohorted monthly beauty box! The products are always high-quality and from luxury brands, making it feel like such a special treat every time it arrives. The packaging is elegant and shows real attention to detail. It’s a good-value way to indulge and enjoy premium beauty items. Highly recommend!

7 January 2025
Unprompted review
Rated 5 out of 5 stars

BEST BEAUTY SUBSCRIPTION BY FAR

I have been a member of the Co-Horted Beauty Club for about 2 years and I can honestly say that it is THE BEST beauty subscription to have by far. Each month you receive a box of goodies from top beauty brands the value of which exceeds the monthly sub. The value and the quality of the goods is exceptional. Give it a try, you have nothing to lose as you can cancel the subscription easily at any time. I can guarantee you won't be sorry!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

I love my Cohorted beauty boxes

I love my Cohorted beauty boxes. I look forward to them each month and enjoy being surprised. I don’t always use every product but as they are all high value - those that I don’t use make excellent raffle prizes for m fundraising and charity work. 🙂

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I have had the subscription just over a year and enjoy the surprise each month. Happy to try new brands and share anything with friends I don’t need or want to try.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Always comes on time and always filled with great products! Really nice way to try things you wouldn’t normally buy :)

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great

Only had one box and was happy with the content/size of products and the range. Something for everyone. A little delayed in sending the box out which is the only area of improvement identified at the moment.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I would give this company 0 if it met me...I'm am disabled lady on disability witch is hard to get by on...I thought I'd treat my self to this subscription box....the company took my money and didn't send me anything after numerous emails they gave me.bk my .money and canceled my subscription. To only take more money out my account on 1st november and yet again didn't send me a box. Then canceled my box without refunding me at all....I have sent over 20 emails and asked for someone from there team to call me and I've heard nothing....just a .message saying we canceled your box...but still took my money...surely you can't treat people like this...it's hard enough to get by without company like cohorted taking g money and not sending you anything for it

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Stealing money!

Have reached out after my first order never turned up and going three weeks without a response. £40 down the drain and no response from them on social media or via email. How is this legal?

8 October 2024
Unprompted review
Rated 5 out of 5 stars

The best beauty box I have come across…

The best beauty box I have come across - Cohorted do specialised boxes and you can pick what suits you. My latest hair care products gives me the opportunity to try new things on my hair without splashing out ridiculous sums - so exciting!!!

11 September 2024
Unprompted review
Rated 1 out of 5 stars

FIRM PASS

Company has withdrawn money for three months in a row and has yet to fulfill an order. Go elsewhere as it is clear that they are going under....

30 June 2024
Unprompted review

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