Coinberry has no compliance or customer service. You can only contact by email. They are slow to respond and don’t provide any account information when requested. This platform is used by many scammer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't expect to withraw crypto or deposit fiat without issues. I have to wait a day to several days for Coinberry to clear my request. I have contacted their office several times to clarify wh... See more
Communication is difficult at times. I do not like withdrawal fees and can only withdrawal particular crypto. Need to upgrade graphing to be more accurate and interactive. I have been locked out of my... See more
Company replied
Following a supposed scheduled platform update, all access to my assets has been lost. They sent an email to reset password but once the password has been changed, I still can’t access my account. Thi... See more
Company details
Written by the company
Coinberry is a Toronto-based start-up focused on blockchain and digital currency solutions for the consumer and enterprise markets. Buy Bitcoin instantly in Canada with Coinberry, the only FINTRAC registered & PIPEDA compliant crypto trading platform trusted by the Canadian Government.
Contact info
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They offer the best prices and cheap…
They offer the best prices and cheap withdrawal fees.
Terrible experience with coinberry
Terrible experience with coinberry. With holding withdrawal. Lost over 6k cad today waitin for responses from this poor customer service.
Be patient and they are great
Took some time to verify my account after I made several deposits and withdrawals, but all smooth and a legitimate and fair company.
My friend has been using coinberry for…
My friend has been using coinberry for 3 years now everything seems fine until September 1 he deposited $450 CAD and $60 CAD it was fast at depositing using e transfer but when he tried withdrawing his money in crypto(bitcoin) it says processing for over 4 days it is still processing coinberry is so frustrating and awful, as I’m talking to you now my friend haven’t got his withdrawal completed. Coinberry should do something about their crypto withdrawal . You guys takes peoples money and refuse them withdrawing so bad
easy and nice
Never use this company as a Crypto…
Never use this company as a Crypto exchange. Recently I made a withdrawal and their Bot blocked sending it on to my friend. That was tied up for a couple of days and they send it back. I then sent the withdrawal to another crypto exchange Newton to my own wallet address. Coinberry blocked that one and at the time of writing this no money has appeared in my Newton wallet. Their excuse is that it is being reviewed by the financial department. I ask you the other crypto investor should it take over a week to get a withdrawal finished?? Do not use Coinberry.
Great exchange
I wish I could give zero stars.
I wish I could give zero stars.
Coinberry has taken my thousand dollars and have locked my account! Every new person I am talking to is asking more money. The first person (Raj Kapoor) had a family emergency and gone back to India) and never came back. Second person cannot be identified and disappeared. Third person (Henry Deguzman) had an accident and now fourth one (Daniel) is asking for more money. Neither I am getting reply of my emails nor calls. Even the last person I have spoken to clearly told me that not to call him back as it number wont work for call backs! Who should I contact??? Could someone call me back?
Just Awful!
There's times I've waited 3 days for a bitcoin transaction to be complete. This never happens at other crypto exchanges. This site is awful!!!
This platform is just amazing
This platform is just amazing. It is 100% guaranteed. I really appreciate also their customer service. If you have any question or doubt, just reach out to them, they respond in time and get an appropriate response. It is highly recommended for someone who want to engage on digital trade.
LEGIT:
LEGIT:
This is a authentic company after having bad experiences with many I found Coinberry to be trustworthy and easy to deal with.
Still the best !!
Withdrew some cash and sent it via…
Withdrew some cash and sent it via etransfer to my bank account. Just waiting for it to arrive in my account.
Nice and smoth.
I would give no stars
I would give no stars! Coinberry will not let you withdraw your funds and they will keep tanking because of their incompetence! Im still waiting for my withdrawal and I have to spam them to get my transaction or it will be sent back into your coinberry account {From personal experiance}
Unbelievable piece of ******** garbage SCAMMERS
Knowing Any Information Is Useful
Stephen responded to my request for knowledge about Coinberry can and cannots quickly, so I could continue my search on how to do certain things.
Terrible!
The absolute worst crypto site around! The good reviews below are bot reviews. DO NOT TRADE WITH THIS COMPANY!
Pretty good
Pretty good. E transfer option is good. I like the notifications I get along the way. Sometimes I have to log out and in a few times before i can use my funds and then same thing when I want to withdraw my crypto. Overall good experience.
Coinberry has proved safe and secure
I've found Coinberry to be very responsive to all my issues. Any problems I have encountered have been timing issues, delays in transferring eth, etc It was easy to set up my account.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
