Coincasino Reviews 

204
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, most reviewers were unhappy with their experience overall. Many people reported significant difficulties withdrawing winnings, citing rejected verification documents, account closures, or demands for additional fees. Customers frequently reported issues with funds being withheld or accounts being blocked after winning. Reviewers also expressed dissatisfaction with customer service, finding support unhelpful, unresponsive, and providing repetitive or misleading information. However, some customers noted positive aspects, particularly the speed and ease of deposits, with a minority reporting quick, problem-free withdrawals and funds often received the same day. These reviewers praised the platform, describing it as fast, fair, and offering a good gaming experience with various providers and loyalty rewards.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting easy deposits but significant... See more

Website

Customers had negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting zero support and... See more

Refund

Reviewers highlight negative aspects of refund, with many customers reporting significant difficulties and... See more

Response time

People report negative experiences with response times, often receiving generic messages like "the relevant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Coincasino Id-vikaswin Coincasino and every site which suggest to play Coincasino are making scan....u cant withdraw....I deposited 6 usdt and trying to withdraw 6.82 usdt....they need all my gover... See more

Rated 1 out of 5 stars

I deposited 100 USDT on August 6th just to test the casino. I didn’t like it, so I completed the required 1x wagering and requested my money back. Two weeks later, I still cannot withdraw. They... See more

Rated 1 out of 5 stars

Guys listen really carefully. This site offers the worst loyalty program I have ever encountered. You can deposit what you want but there is no bonus/loyalty program whatsoever. Live chat will tell... See more

Rated 1 out of 5 stars

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with... See more


1.9

Poor

TrustScore 2 out of 5

204 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(204)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My brother trusted CoinCasino — it cost him everything

My brother trusted CoinCasino. It cost him everything.

He spent over $6,000 in a single weekend — his entire savings. Somehow, he managed to win back around $2,000+. That small win gave him hope. But CoinCasino refused to pay.

They started asking for one document after another, always changing their requirements. For address verification, they rejected our utility bill under our mother’s name (we live with our parents) and even refused to verify her passport.

At one point, an agent apologised and confirmed the payout would be processed. The next day, another agent said the payments team had “decided not to pay” — at their discretion.

That single decision shattered him.
He was thrown out of the house, his wife left, and in despair, he even tried to end his life.

I’ve seen all the chat logs, every promise, every excuse. What CoinCasino did wasn’t just unethical — it was inhuman.

I’m sharing this so others don’t fall into the same trap.

CoinCasino didn’t just take money — they destroyed a family and took away a man’s peace, trust, and will to live.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This site is a scam and when you withdraw money, they start giving you different excuses.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

You WILL NOT be able to withdrawal your funds..ever

Deposited $125 yesterday for some sports bets, this morning tried to withdraw my winnings and was greeted with an error screen on withdrawal. Contacted "live" support was explained that the TOC states you must wager your deposit one time to be able to withdrawal.

However when pointed out that their TOC states: "9.1. You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is € 10 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance."
Support still told me I needed to wager the deposit or have a 8% fee deducted from my sum for AML purposes. I agreed to have 8% removed and now I'm waiting for "Security" to review my case and contact me. STAY AWAY from these crooks!!

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent casino! Stay away

Stay away from thos casino. I sent a request to this casino to close my account. They then said they will give me a 24hr cool off period and then after that period I can request a closure. After the 24hr period I request the closure only for them to tell me I need tobverify my account to close it. Where in the he'll do you need to verify your account to close it? Its also not written anywhere in their terms and conditions. This is very predatory as if I had a gambling issue I could loose alot while doing this process. These online casino have paid to get on list showing they are top crypto casinos. However all these are paid for. My suggestion is to stop playing online these practices are all too common.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Illegal operation

Scam. Games rigged so you lose 100%. Can't withdraw your funds. Customer support only works before you have deposited. One gbling licsence holds 47 different casinos. Illegal operation

12 October 2025
Unprompted review
Rated 1 out of 5 stars

DONT USE IT!

DONT USE IT!
I’m still waiting for my funds, 1st was a problem with my bank and now it’s a problem with kyc.
They are scammers because I’ve chatted with them before making a deposit and asked if they need anything else and they said I ready to deposit and I wouldn’t have problems with my withdrawal. And now they holding my funds saying I need to get verified again. I’ve done it and they stop replying.
I’m about to create a social media because I’ve got all the videos and screenshots proving they ate scammers

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! They give you $30 free play and when you go to withdrawal and only when you go to withdrawal do they tell you you must first make a $50 deposit to validate your withdrawal. Then upon withdrawing everything looks like it's going to go through and works however then you get an email saying you're withdrawal has been approved but in order to receive your winnings you must send them 10% of your withdrawal amount in advance via Bitcoin. SAY WHAT? SO I HAVE TO PAY MONEY TO RECIEVE MY MONEY? OLDEST SCAM IN THE BOOK. So they got me for $50. How are these places operational?? How can we get them shut down?? It's so freaking wrong.
I will write or complain to or post whatever I have to to help shut these fools down. Leave people's money alone. We lose.enough to these online casinos willingly, no need to freaking scam us out of it!!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Account locked – withdrawal denied

I deposited at CoinCasino and, after successful verification, requested a withdrawal. According to the website, verification should take a maximum of 24 hours. After more than 2 days, I suddenly received a message that my account had been closed due to alleged "violations of the Terms and Conditions" – without any evidence or concrete explanation. My balance was withheld, and support is no longer responding professionally. ⚠️ Caution: CoinCasino appears dubious, and withdrawals are blocked.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers,

Scammers,

Let you deposit no problem, won’t let you withdraw. They just keep saying it’s pending. Live chat agents tell you to be patient even thought it’s been over a week since you withdrew and it’s still pending and able to be cancelled. Avoid at all costs as you’ll never receive winnings

1 October 2025
Unprompted review

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