Coincasino Reviews 

204
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were unhappy with their experience overall. Many people found it impossible to withdraw their funds, with accounts often being blocked or closed after winning, and requests for verification frequently rejected or ignored. Customers also frequently encountered unhelpful or unresponsive customer support, often receiving repetitive answers. A significant number of consumers expressed concerns about the website's practices, particularly regarding requirements for additional deposits or fees to process withdrawals. Conversely, some people reported quick and easy deposits and withdrawals, with funds received promptly. A few others also felt the casino was fast, rewarding, and offered a good gameplay experience with various providers and loyalty rewards.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting difficulties and delays when trying to withdraw... See more

Website

Reviewers mention significant dissatisfaction with the website, with many expressing strong concerns and... See more

Customer service

Customers had negative experiences with customer service, often describing it as bad, useless, and even... See more

Refund

Customers consistently express dissatisfaction with the refund process, with many reporting that their... See more

Response time

Reviewers highlight negative aspects of response time, with many experiencing significant delays and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Coincasino Id-vikaswin Coincasino and every site which suggest to play Coincasino are making scan....u cant withdraw....I deposited 6 usdt and trying to withdraw 6.82 usdt....they need all my gover... See more

Rated 1 out of 5 stars

I deposited 100 USDT on August 6th just to test the casino. I didn’t like it, so I completed the required 1x wagering and requested my money back. Two weeks later, I still cannot withdraw. They... See more

Rated 1 out of 5 stars

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with... See more

Rated 1 out of 5 stars

CoinCasino advertises “instant deposits and withdrawals” and “no KYC”, but I was forced to complete KYC before my withdrawal was processed. After winning on sport bet and initiating a withdrawal, they... See more


1.8

Poor

TrustScore 2 out of 5

204 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(204)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed

After reading the reviews I was worried I wouldn't receive my £1000 but after withdrawal last night it's now safely in my bank...

20 May 2025
Unprompted review
Rated 1 out of 5 stars

ACCOUNT BLOCKED FOR NO RESON

It's been exactly six months since I started playing on this website. They gave me money for small wins, but not for big wins.
When I asked to withdraw the large winning amount, they blocked my account under the name KYC
They blocked my account even after I provided them with the correct documents as requested.
When I contacted the email ID provided on their website, there was no response. Friends, this website is a very, very fraudulent website.
They will suddenly block your account without any reason or warning and after that they will not reply to any mail you send

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Insta KYC as soon as you initiate the…

Insta KYC as soon as you initiate the first withdrawal. But that’s not the main issue. I’ve passed KYC on many casinos. Here my KYC has been in review for 1 months. After continuously trying to reach out, they just deleted my account and took all the money.

Don’t deposit here.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

I m giving 3 stars for allowing my fund…

I m giving 3 stars for allowing my fund to get withdrawal. But was pending for almost 12 hours I started giving them warning ⛔️ mentioning everything I could, As soon as support left my account was closed but good part was my withdrawal was approved thanks team. Play at your own risk

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Literally confiscated my funds

Literally confiscated my funds. For no reason.

Hello,

Greetings from CoinCasino!

Our team regrets to inform you that your account was closed and the funds confiscated due to a breach of our Terms and Conditions, section Fraud.

We wish you a great rest of your day and remain at your disposal.

Kind regards,

Chuck
CoinCasino Support

Ricardo (CoinCasino)

30 Apr 2025, 05:29 EEST

Hello,

Greetings from CoinCasino!

Voided funds cannot be refunded neither can gambled funds.

We wish you a great rest of your day and remain at your disposal.

Kind regards,

Ricardo
CoinCasino Support

30 April 2025
Unprompted review
Rated 1 out of 5 stars

8 Years online Game Experience

8 Years online Game Experience
---------------------------------------
This is a very important message that all friends who play online games need to hear. Please do not play on this coincasino website. This is a website that will completely cheat you of your time and money.
Listen, I will clearly explain how they will lure and deceive you. Friends, when we register on this website and start playing, they will not ask for any KYC details for a few days. Gradually, when we get winnings and ask for permission to withdraw those dollars, they will easily allow it. If the dollar you saved by playing various games on this website is a small amount or if you luckily won a dollar in a game, it is a large amount.
If you win a large amount of money, such as $100, $200, $300, or anything else, when you ask them for permission to withdraw it, suddenly same day they will ask you for KYC DETAILS.
They will reject your ID proof and address proof no matter how much you send them as they ask you to send. They will block your account in exactly two to three days and will not respond to any further emails you send. So don't be fooled by this website, be aware and share this message with your friends.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

This casino froze on my first bonus

This casino froze on my first bonus. Support does not respond and it won’t let me withdraw my remaining balance. I didn’t take a bonus so there is no playthrough. Also, there is no verification needed for crypto deposits. I just want my remaining 110$. It keeps saying I have to wager 60 more dollars. The Slots did not offer any return and froze on my first bonus. If I wager 60 more dollars I’ll lose it. I don’t understand how they are able to have such good advertising all over the place and be a scam site. I will now look into all the sites that have promoted this casino and exposing them to protect others.I am also a preferred member at askgamblers since 2015. I have never come across an online slot that has malfunctioned even in the worst casinos possible in my more than 15 years of playing online. Including those RTG casinos that I no longer play at. I can’t even imagine what’s going on.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM..

SCAM SCAM SCAM... friends fist time lowest amount perfect withdraw.. big winning amount 2000 USDT or more winning, same time ask KYC, Perfect plan (correct KYC update but no response then no reply 8 months over, waste of my money. fake website... fully SCAM SACM SCAM. All proofs in my hand. i share gambling regulatory authority all details. waiting for next step..

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Full scam

Deposited played 2 games lost and wasn't allowed to take out my money
Played 8 more games lost all 8 and still couldn't widthdraw

SCAM

9 April 2025
Unprompted review
Rated 1 out of 5 stars

God awful place

God awful place, had a nice win on the £500 jackpot machines, paid out in coins and they refused to change them into notes. "We don't do that" was the reply from the girl behind the counter, half the machines were broken. Had to carry pockets full of coins around for the rest of the day.. avoid this place..

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Theft

Losing most of my sportsbets, decided to play some baccarat. Had some withdrawals ok , but my third one after some baccarat luck , was.declined. closed my account and froze the funds . I am going into court and police. This is theft.

Breach of therms they say , but not saying what . This is just a theft

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Kyc requested after a small first crypto withdrawal

NO KYC casino ? FALSE After registering with Coincasino and made a crypto deposit.
Played a few minutes and tried to withdraw I get a notification from coinpoker to verify my account. I needed to upload my id and a selfie with my id ect.

Just for a first withdrawal of 300 euros.

Crypto supposed to be anomynous. Apparently they can close your account if they wanted to *see T&C.

If you're from Europe stay away. I would predict a lot of stalling payment. They operate illegally in some territory.

10 March 2025
Unprompted review
Rated 4 out of 5 stars

Experience and Bonuses

Experience and Bonuses

Deposited 100$ worth of solana. Completed the 1x wager requirement before withdraw and made some profits. Requested the withdrawal. They sent me the money in 1 min without kyc. Their bonuses are very bad tho. They have 35x rollover on every bonus and rollover multipliers, I would recommend avoiding their bonuses. If you're here to just play the are really fast and you know what they say time is money.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

I am from the UK and I opened an…

I am from the UK and I opened an account without any problems. The UK was not on their list of banned countries, I made a deposit and received a bonus, but a few days later when I tried to open the coincaino website, I received a notification that my country was banned.Checked their term again and the UK was still not among the banned countries.I contacted them via live chat and they told me that for economic reasons they don't accept players from my country.When I asked why this wasn't stated in their terms and why I was able to open an account and make a deposit, the live chat was closed without any explanation.And then my account was also closed, it seems it would be better to stay away from this casino

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from these scammers.

I chose to reopen my account at this site. They reopened my account and I went on to deposit with crypto via Revolut. I was waiting a few minutes and then was going to log on again, and I saw that they banned my account AGAIN after I deposited money.

After this they just keep telling me that my account is permanently banned and it is physically impossible for them to reopen ir again. Even when that earlier guy was able to reopen it 💀💀💀

I tried to get a refund but they say that my account is empty for funds and there was no incoming deposits.

Stay away from there scammers, seriously guys.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT play at this casino

DO NOT play at this casino, I had a win on Mega roulette on number 26 with x100 multiplier and I had 37€ on it, I get 0€ winning and coincasino support team says that everything is correct, scam!!! DO NOT play at coincasino.com!!!!

2 February 2025
Unprompted review

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