Cole Buxton Reviews 3,926

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items often look even better in person than in photos and feel premium and well-made. Many appreciate the original designs, the comfortable fit, and the overall aesthetic, with some customers stating that the clothing fits perfectly and is built to last. The delivery service is frequently highlighted as fast, reliable, and efficient, with many people commending the careful packaging and personalized touches like thank-you notes. However, some people were dissatisfied with specific aspects, such as occasional issues with product quality, including items arriving with a worn appearance or feeling cheap. A few customers also experienced problems with sizing, finding items to be either too large or too small, even when ordering their usual size. There were also isolated reports of color bleeding from garments onto other clothing or shoes, and some instances of delivery issues, including damaged packaging or unreceived parcels.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting the premium feel, heavy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast... See more

Service

Users describe positive interactions with service. Many customers praise the great customer service,... See more

Order

People report positive experiences with order. Customers frequently praise the ease of ordering online, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more

Company replied

Rated 5 out of 5 stars

Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more

Company replied

Rated 5 out of 5 stars

Website easy to navigate and l already have one Cole Buxton cap and l love it.Had seen this cap several times before and just last week saw a young girl wearing the same cap and decided to add it to m... See more

Company replied

Rated 5 out of 5 stars

I love Cole Buxton, really do. It’s helped me address so many blanks with my fashion sense. Truly nice, clean and modern streetwear with a touch of class. Saying this, I actually have returned my late... See more

Company replied


Company details

  1. #291 of 621 best companies in Clothing Shop
  2. #21 of 39 best companies in Fashion designer

About Cole Buxton

Written by the company

Ready to wear luxury sportswear. London, England

Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.

Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.

Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.

Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.

Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.

Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.

Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Changed their sizing for the worst

I have been buying Cole Buxton for years and have always been a massive fan. Recently they seemed to have changed the fit of their t shirts and they are tiny! I am a taller guy and previous cuts have always been unreal but these new cuts are so small and tight. Sadly not a fan and will need to look elsewhere.

29 March 2026
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Reply from Cole Buxton

Hello David,

Thanks for your feedback, and for your continued support over the years.

We’re sorry to hear the updated fit hasn’t worked for you. We do occasionally make adjustments to our cuts, but we understand how frustrating it can be when something that used to fit perfectly no longer does.

We’ll be sure to pass your comments on to our product team, as feedback like this is valuable. - Team CB

Rated 5 out of 5 stars

Big fan of CB, can still be disappointing though!

I love Cole Buxton, really do. It’s helped me address so many blanks with my fashion sense. Truly nice, clean and modern streetwear with a touch of class. Saying this, I actually have returned my latest order with them due to not being impressed with the quality and fit of one of their long sleeve t shirts. Comparing it to my others from different brands I was a bit disappointed on the fit and quality especially paying double the price. Won’t judge them as a whole though as a lot of my wardrobe is CB and I love it just not the biggest fan on this particular piece but won’t affect my appetite to buying from the brand!

1 April 2026
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Reply from Cole Buxton

Thank you for your 5 star review, we really appreciate your continued support.

We’re sorry to hear that this particular piece didn’t meet your expectations in terms of fit and quality, but we’re glad to hear it hasn’t affected your overall experience with the brand - Team CB

Rated 2 out of 5 stars

Really cool brand, but crazy return fees

Really cool brand, but I had to pay about 35 euros in shipping costs to return a t-shirt worth about 100 euros. If I had known that, I never would have ordered, so I certainly expected a clear warning beforehand.

25 March 2026
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Reply from Cole Buxton

Hello Nick,

We’re really sorry to hear this and appreciate your feedback.

We understand how frustrating this must have been, especially when returning an item. Unfortunately, return shipping fees are set by the courier and are outside of our control, so we’re unable to influence these costs.

We do take your comments on board regarding clearer communication and will pass this on internally. - Team CB

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

Nice items and good quality,

Packaged lovely too

1 April 2026
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Reply from Cole Buxton

Thank you for the positive review! - Team CB

Rated 5 out of 5 stars

What a brand

What a brand! Added to that the service is always exceptional. I’ve ordered a few bits over the years. Always comes within a couple of days and the products are always top notch. Keep it up guys.

Class brand 🙌🏻

25 March 2026
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Reply from Cole Buxton

We appreciate the support, thank you! - Team CB

Rated 2 out of 5 stars

Misleading specs & quality

Ive bought some stuff from ss26 drop 1. On your site you are claiming the red RODEO PRO hat is 100% cotton. The label on the actual hat is stating 100% polyester. And to be specific, its the thinnest possible version. The quality of the hat really is not worth the 70€ price tag. You really should doublecheck what u state on website and on your products. As much as I love caps and your brand, this is not it.

30 March 2026
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Reply from Cole Buxton

Hello Adam,

We’re really sorry to hear this and appreciate you taking the time to share your feedback.

Thank you for bringing this to our attention. We will raise this with the relevant team so the product information can be reviewed and updated online where necessary.

We completely understand your concerns regarding the material and quality, and we’ll ensure this is looked into further - Team CB

Rated 5 out of 5 stars

Great company

Great company. Great designs, quick shipping. Love them. Awesome customer service.

27 March 2026
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Reply from Cole Buxton

We appreciate the kind feedback, thank you! - Team CB

Rated 5 out of 5 stars

Proper quality and easy website

Been buying from Cole Buxton for a while now and they never really miss. The quality is always serious — heavyweight, fits proper, and the minimal branding is exactly what I like. Feels premium as soon as you put it on.

Website is easy to use, clean layout, good pictures, and the sizing guide actually helps, which makes a difference when you’re spending decent money on clothes. Everything I ordered came looking exactly how it did online, no surprises.

Delivery was quick, packaging was nice, and the whole experience just felt premium from start to finish. I like that their stuff has that clean elevated streetwear look without doing too much. Easy to throw into my wardrobe and it always works.

One of the few brands where the quality and the whole buying experience actually matches the price.

27 March 2026
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Reply from Cole Buxton

Thank you for your review, we really appreciate your continued support.

We’re so pleased to hear that both the quality of the pieces and your overall experience have met expectations! - Team CB

Rated 5 out of 5 stars

Great shirt

Great shirt, crazy fast shipping

27 March 2026
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Reply from Cole Buxton

Thank you for the positive feedback! - Team CB

Rated 1 out of 5 stars

I've spent thousands and thousands of…

I've spent thousands and thousands of dollars at CB over the years; and, while the pieces are still great, the customer service support has been inconsistent. Sometimes I get great support, while other times (as in most recently) I have to deal with the most unpleasant people. I received a defective/used/worn item and I had to go back and forth forever trying to prove to them that I needed a replacement. I've been a huge promoter, getting dozens of friends to adopt this brand; and, I must certainly be one of the brand's most loyal and higher-spend customers. This is not the type of support I'd expect from them. On top of it, I was subject to duplicate import duties and return costs.

PS - I'm happy to forward the correspondence, which includes emails from 2/23, 2/24, 2/26, and 2/27 specifically mentioning the issue. It also shows replies from your team, each time asking for a superfluous amount of photos.

15 March 2026
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Reply from Cole Buxton

Hello Preston,

Thanks for your feedback, and we’re sorry to hear about your experience.

We’ve reviewed your correspondence and haven’t received any reports regarding an item being worn or used. We can see that you contacted us about a sizing issue with your sweatpants, and that there was a fault with the sizing.

As a gesture of goodwill, we provided you with a prepaid returns label so you could send the item back to us.

We’re sorry if this experience has caused frustration, and we do appreciate your continued support and feedback. - Team CB

Rated 5 out of 5 stars

Loved the loafers

I promise I am not a bot, I just don’t like writing reviews in general but I was honestly so happy with how the overall experience went, I had to leave a review after receiving an email asking for one. The loafers I got were SPOT ON. The quality you get for £250 was amazing. Comfortable, Qualitative and stylish. I still need to check out their other products tho.

30 March 2026
Unprompted review
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Reply from Cole Buxton

Thanks so much for taking the time to leave a review, we appreciate it! - Team CB

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