Everything went smooth. As it was the first time I used the service I had many doubts about possible issues however from tracking the order it was shown that the process works fine from the start unti... See more
Company replied
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See what reviewers are saying
It was a simple process to sign up and retrieve delivery options. My delivery arrived at ColisExpat in a few days and the options to forward to my home address was quick and straight forward. After fi... See more
The parcel arrived in perfect condition but it took longer than expected. The price was very good so all things considered I’ll be using them again. If only the tracking process was more accurate it w... See more
Company replied
It would have been five stars for service but I’ve knocked it down by one due to being repeatedly emailed for a review! Hounding your customers is not the way to go!! Website could be better, clearer... See more
Company replied
Company details
Written by the company
ColisExpat est un service qui s’adresse à tous les acheteurs en ligne de certains produits français, européens ou américains qui se font parfois très rares dans leur pays de résidence ou dans les territoires d'Outre-Mer. Un produit de qualité qui ne soit pas à un prix exorbitant ? Une petite robe noire d’une marque que vous adorez, le dernier Goncourt ou bien … Quel que soit le petit produit qui vous manque, nous avons la solution ! ColisExpat vous fournit deux adresses de réexpédition : une en France et une aux États-Unis et quatre adresses de transit en Espagne, en Italie, en Allemagne et au Royaume-Uni. Ces six adresses vous permettent de passer commande sur tous vos sites français, européens et américains favoris. Nous recevons vos colis dans nos locaux, vous notifions par mail, puis attendons votre feu vert pour réexpédier le tout chez vous. Peu importe votre pays, nous livrons dans le monde entier !
Contact info
110bis Avenue du Général Leclerc Niv1 Bat7, 93500, PANTIN, France
- contact@colisexpat.com
- www.colisexpat.com
4.3
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from ColisExpat
Hello Max,
Perfect - that's exactly what we aim for with every shipment! Thank you for trusting ColisExpat with your package.
We're here whenever you need us again.
Best regards,
The ColisExpat Teamn
I offer an excellent and impeccable…
I offer an excellent and impeccable service, unique, small flaw and contact with customer service only via blog should have a reference number or an email but they respond quickly
27 April 2026
Unprompted review
Reply from ColisExpat
Hello Ciro,
Thank you for highlighting the quality of our service! We're glad everything worked smoothly for your shipments. Your point about customer service contact is noted - we do offer a contact form on our website for direct inquiries, which allows us to handle requests efficiently while keeping everything organized. We'll continue working on making this even clearer for our users.
Looking forward to assisting you with your next deliveries!
The ColisExpat Team
Problemsolver service, recommended
I had multiple giftcards from Spain and I would not be able to use them if it wasnt for ColisExpat. Everything was executed without a hiccup.
19 May 2026
Unprompted review
Reply from ColisExpat
Hello Pēteris,
Thank you very much for your kind review and recommendation.
We’re really pleased to hear that ColisExpat helped you make use of your gift cards from Spain, and that everything went smoothly.
We’ll be happy to assist you again whenever you need us.
Best regards,
The ColisExpat Team
Everything Worked
Everything Worked, nice and easy handling
Only the shipping prices Are high, but you cant blame Colisexpat for that
6 May 2026
Unprompted review
Reply from ColisExpat
Hello Egemen,
Thank you for this excellent feedback! We're delighted that the process was smooth and straightforward for you.
Regarding shipping costs, we appreciate your understanding. International rates are indeed set by carriers, and we work hard to offer the most competitive options available. Our regrouping service can help reduce costs when you have multiple parcels to ship together.
We look forward to assisting you with your future deliveries!
The ColisExpat Team
Everything went super smoothly
Everything went super smoothly. Highly recommended.
5 May 2026
Unprompted review
Reply from ColisExpat
Hello Moses,
Thank you very much for your kind review and recommendation.
We’re really pleased to hear that everything went smoothly with your experience.
Thanks again for your trust.
Best regards,
The ColisExpat Team
great experience with colis expat
great experience with colis expat! they promptly answer to my queries and handled my parcels accordingly, I think they are the best EU forwarding company!
20 May 2026
Unprompted review
Reply from ColisExpat
Hello Ab,
Thank you for this wonderful feedback! We're delighted that our customer service team was able to answer your questions quickly and that your parcels were handled smoothly. Being recognized as the best EU forwarding company in your eyes is incredibly motivating for the entire team.
We look forward to supporting your future international purchases!
The ColisExpat Team
Paid for FedEx and they sent my parcel…
Paid for FedEx and they sent my parcel using the Post Office after charging FedEx prices. Also took ages and not cheap. Cancelling my subscription
1 April 2026
Unprompted review
Reply from ColisExpat
Hello Bernard,
We understand your disappointment and are sorry for the confusion regarding this shipping method and the longer delivery time experienced.
FedEx Connect is a FedEx solution where the international transport is handled by FedEx and the final delivery may be completed by the local postal service depending on the destination country.
We also note that the shipment has now been successfully delivered, and we are pleased that the parcel reached its destination safely.
We appreciate your feedback regarding the clarity of the service presentation and will take it into account.
Best regards,
The ColisExpat Team
This was my first time with Colisexpat
This was my first time with Colisexpat! The customer service was great! They answered me always all my questions and doubts and the delivery was within the terms expected!
19 May 2026
Unprompted review
Reply from ColisExpat
Hello Alfredo,
Thank you for trusting us with your first international shipment! It's great to hear our team could guide you through the process and that your delivery arrived as expected.
We're here whenever you need us for your next orders.
The ColisExpat Team
Flawless operation to date
19 May 2026
Unprompted review
Reply from ColisExpat
Hello Mariusz,
Great to hear everything's running smoothly! That's exactly what we aim for - reliable service you can count on.
Thanks for taking the time to share your experience.
Best regards,
The ColisExpat Team
Fast delivery and goods received in…
Fast delivery and goods received in well wrapped condition.
27 April 2026
Unprompted review
Reply from ColisExpat
Hello Esther,
Great to hear your order arrived quickly and in perfect condition! That's exactly what we aim for with every shipment to Singapore.
Thanks for choosing ColisExpat - we're here whenever you need us again.
The ColisExpat Team
Extremely Easy to Use & Fast Processing Turnarounds
Easy communication. Quick turnaround shipping. Very streamlined and easy to use.
11 May 2026
Unprompted review
Reply from ColisExpat
Hello Lissa,
Thank you very much for your review.
We’re pleased to hear that you found the service easy to use, with clear communication and quick shipping turnaround.
Thanks again for your trust.
Best regards,
The ColisExpat Team
Quick Updates & Many carrier delivery options
Quick update once the item is received, also they provide options for shipments .
Also i remember one time before one shipment wasn't updated , so i contacted the support and they were very helpful.
10 May 2026
Unprompted review
Reply from ColisExpat
Hello Allahisgreat,
Thank you for highlighting the tracking updates and carrier flexibility - that's exactly what we aim for! We're glad our support team could help when you needed clarification on that shipment. Your feedback confirms we're on the right track.
Best regards,
The ColisExpat Team
Simple and intuitive site
Simple and intuitive site. Efficient services and excellent support system.
To recommend
29 April 2026
Unprompted review
Reply from ColisExpat
Hello Daniela,
Thank you for your feedback.
We’re delighted to hear that you found the website simple and intuitive, and that you were satisfied with both our services and customer support.
Best regards,
The ColisExpat Team
Great experience and prompt delivery.
Great experience and prompt delivery.
1 May 2026
Unprompted review
Reply from ColisExpat
Hello Karen,
Great to hear the delivery was prompt! That's exactly what we aim for - getting your parcels to you quickly and smoothly.
Thanks for taking the time to share your experience. We hope to help you with many more shipments in the future!
Best regards,
The ColisExpat Team
Order A Bowlingball…
It was not possible to order the ball in Europe.
Therefore, I ordered it through ColisExpat. Everything worked out perfectly.
4 May 2026
Unprompted review
Reply from ColisExpat
Hello Detlef,
A bowling ball from the US to Europe - that's exactly the kind of challenge ColisExpat was built for! We're glad the entire process went smoothly for you, from reception at our US address to final delivery.
Your feedback means a lot. If you ever need to order sports equipment or any other products unavailable in Europe, you know where to find us.
Thanks for trusting ColisExpat!
The ColisExpat Team
Amazing service
Amazing service, strongly recommended. Reliable, quick and great customer service.
1 May 2026
Unprompted review
Reply from ColisExpat
Hello Mir,
Thank you for this fantastic feedback! It's great to hear that our service met your expectations on all fronts - reliability, speed, and customer support are exactly what we aim for with every shipment.
We're here whenever you need us for your next international delivery!
Best regards,
The ColisExpat Team
Most affordable courier i ever have!😘
17 May 2026
Unprompted review
Reply from ColisExpat
Hello Umi,
Thank you for this wonderful feedback! We're thrilled that our pricing stands out for you - offering affordable international shipping without compromising on service quality is exactly what we aim for.
We hope to help you with many more deliveries in the future!
Cordialement,
The ColisExpat Team
Reply from ColisExpat
Hello Katja,
Thank you for recommending us! Speed and reliability are exactly what we aim for with every shipment. It's great to know your experience matched that.
Looking forward to helping you with your next international deliveries!
The ColisExpat Team
Reply from ColisExpat
Hello T.,
Great to hear the team could help you quickly! That's exactly what we aim for - responsive support when you need it.
Looking forward to continuing to serve you for your international deliveries.
Cordialement,
The ColisExpat Team
Very quick Processing
Very quick Processing, uncomplicated. I‘ve been using This delivery Option via Colis Expat for years, and it has always worked perfectly. I‘m very satisfied.
13 May 2026
Unprompted review
Reply from ColisExpat
Hello Christian,
Years of trust and perfect deliveries every time - that's exactly what we aim for! Your loyalty means the world to us, and we're thrilled that our service continues to meet your expectations delivery after delivery.
Thank you for taking the time to share your experience. We look forward to handling your next shipments with the same efficiency you've come to expect.
Best regards,
The ColisExpat Team
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