Collectif Reviews 

They stopped carrying small sizes and their “XXS” is huge, so this is a brand that only caters to larger women and uses vanity sizing, excluding genuine XS’s. Also, they delete unfavorable (but polite) reviews which was really the final nail in the coffin.

I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dresses were a thicker material. However, I find more recently that the material is thinner and most of the zips split as they are plastic. The only positive is that there is a pair of jeans that I absolutely love as they are stretchy and fit great.

Gosh, I love these people.
Never had any issues with any orders and they always delivered the items way before the estimated date, carefully packaged.

Almost all clothing I bought from them has been very well made and I have worn them numerous times, for many different occasions.

Never interacted with customer service however, so I can't really speak on that, but I do order from them every now and then and they never failed me in any way.

I love this brand: the quality is great and the prices of most items are affordable, especially when on sale.
The only complain I have to make if about sizing: their sizing is very inconsistent and it’s always a mess to find the correct size. For example, I’m a size 8 on my of their items BUT sometimes for absolutely no reason, à size 8 runs too small or too large and I have to size up or down.
It would be so nice to have consistent sizing or better size charts to help customers find the correct size.

Also, since Brexit it seems that they’re sending their packages from Germany and not from the UK anymore (I don’t know, but for some reason, for my most recent purchases, my packages were always coming from Germany whereas before Brexit, they were always coming from the UK).
So, at least if you’re in France, you most likely won’t have to pay for importation fees and that’s nice :)

The products are nice and live up to my expectations, as always.
Unfortunately, it took very long time for the package to get here and I ordered a summer dress, the season is soon to be over now.

I bought clothes jewellery and accessories in the half price sale and am thrilled with my purchases! I'm in Australia so it took a few weeks to arrive but shipping was reasonable so I was happy with that.

Nothing wrong with the actual products, but...
the item I wanted most turned out to be out of stock and even if the order was under 150 euros, I ended up paying duties as the customs would have needed a IOSS number or the delivery firm should have taken care of it - still, happy with the items that arrived :)

I ordered 2 blouses ,delivery took 11 days from ordering, which is rather a long time these days, both items were very nice but one was too big, I thought I had ordered both in a size 6 but one was a size 8 and was just obviously too big for me so I decided to return it, but the returns method was a bit complicated and of no use if you don't have a printer or (like me) live 15 miles from the nearest drop off store, and as one had to pay for the return postage anyway, I don't see why you had to go through this rather complicated operation. As the return was so difficult, I am just going to put the unwanted blouse into a charity shop and because of this issue of returns being difficult, (and costly ) It has put me off shopping at Collectif ever again.

Gorgeous dress, sent in good time. Looking forward to autumn so I can wear it all the time!

I buy clothes from Collectif regularly. The delivery of super quick and the clothes are such high quality. By far my favourite shop to buy from!!

Delivery was fast, everything is fine. The quality is not great though, but good for the price. Very thin material.

Everything was perfect, thank you!

I tried again to track my package and the shipping company still informed me that they could not find it. Can you tell me where is it please?

Arrived in good time...Nice fit....value for money

It’s still a little warm out here, but I can’t wait to wear my new cardigans. :)

I love the clothes but sizing is impossible. I wear anywhere from a 12-16 depending on the item so it’s always a gamble. And since I can’t return I’m stuck having to try to sell what doesn’t fit. Size charts are not accurate.

Great quality. Delivery was not bad speed either.

I placed an order for a dress. The next day I got a refund notification ahead of receiving an order cancellation email. There was no explanation why. The only reason I haven't given one star is because they did at least refund me!