Collections Etc. Reviews 

21,456
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders always arrive very promptly and safely in well-protected packaging. People are also very satisfied with the wonderful quality of the items, finding them exceptionally beautiful, comfortable, and exactly as described on the website. However, some reviewers were not happy with all of their purchases, mentioning specific issues like receiving wrong items or products that completely failed to match their online expectations. These consumers also pointed out occasional frustrations regarding unexpected return shipping costs or experiencing frustrating delays with their pending deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that items match online catalogs and... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the easy online checkout, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and often... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers praise the reasonable costs,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All went well but was a day later than expected delivery. Probably not your fault as much as too many holidays.

Rated 4 out of 5 stars

it was not delivered until about a week aftr it was said to be delivered. I spoke with one of your peaple and they had me order another one which I now will have to send back.

Rated 4 out of 5 stars

shopping online was convenient just one thing I had problem with was that I could not look for a specific item. I had to look thru all the pages to find what I was looking for. It slowed down the pr... See more

Rated 4 out of 5 stars

Really fast turn around. Can't remember date ordered as I catalog was dumped when order was received. Great service! Thanks!!


Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

21k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(21,456)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible company to deal with

Horrible company to deal with. I needed to return an item, they insisted on sending a replacement for a dress I did not want and then charged again for an item I told them I would return. Never again will I do business with them. I will report to better business bureau.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Received garden wagon was exactly what…

Received garden wagon was exactly what I was needing. Easy assemble, only the washers for the wheel assembly were too small luckily had washers here that worked, so all was well. Made a cover and turned it into a "covered wagon" for a western themed party! Turned out really really cute!!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Great online experience

I ordered items online and it was so user-friendly and completed in a matter of a few minutes.
Also on the plus side the items were on sale and I received them very securely packaged in a week- it doesn't get any better than that.
Great service with great prices!!!

11 June 2024
Unprompted review
Rated 5 out of 5 stars

These are the socks that I’ve been…

These are the socks that I’ve been searching for since forever. It’s funny how no other retailers have these socks,but then again,I’m glad you guys did. They were exactly like I needed them to be and hid my varicose veins perfectly. And not to mention their great name brand of ,”Buster Brown”! Thank you for having them,Collections Etc !

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Have been waiting for a refund from…

Have been waiting for a refund from Collections etc since May 15, 2024. I call every week and have spoke to a supvr Eden, have been told every time I will receive in 3 to 5 business days, well it is June 11, 2024 still no refund. Very frustrated will never do business with them again. And when calling their call center goes to the Philippines, I am not happy at all.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I was charged twice

Unfortunately I was charged twice for this item. On May 18, 2024 I charged $35.05 for one pajamas and one broom. When I asked where the broom was I was charged $21.19. I payed but I don't think I will be ordering anything again. Thank you Catherine Gray

18 May 2024
Unprompted review
Rated 1 out of 5 stars

I used to purchase from Collections but…

I used to purchase from Collections but I and several of my acquaintances will no longer shop their catalog due to their obvious political bias based off of some of the items they sell. While I know that our reason to not buy from them doesn't mean much to most, it is our only way to show support for fairness knowing there are many other companies out there who offer unbiased items that give EVERYONE a choice.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

I received most of my order...waiting one item.

I received most of my order, still waiting on curtains for bathroom which are on back order til July. Ordered the the matching set with rugs and shower curtain, however unable to put up til I receive curtains. I'm very pleased with everything I ordered thar came. Unpleased, I wasn't informed about curtains til after I received my order.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

I am very happy.

I was very pleased with everything I purchased. I was also happy with how well it was packed. I will continue to recommend your company to my friends. Thank you so much!

16 May 2024
Unprompted review

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