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Collections Etc. Reviews 

21,456
•
TrustScore 4 out of 5

4.2

Home Furniture Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders always arrive very promptly and safely in well-protected packaging. People are also very satisfied with the wonderful quality of the items, finding them exceptionally beautiful, comfortable, and exactly as described on the website. However, some reviewers were not happy with all of their purchases, mentioning specific issues like receiving wrong items or products that completely failed to match their online expectations. These consumers also pointed out occasional frustrations regarding unexpected return shipping costs or experiencing frustrating delays with their pending deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that items match online catalogs and... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the easy online checkout, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and often... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers praise the reasonable costs,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All went well but was a day later than expected delivery. Probably not your fault as much as too many holidays.

Rated 4 out of 5 stars

it was not delivered until about a week aftr it was said to be delivered. I spoke with one of your peaple and they had me order another one which I now will have to send back.

Rated 4 out of 5 stars

shopping online was convenient just one thing I had problem with was that I could not look for a specific item. I had to look thru all the pages to find what I was looking for. It slowed down the pr... See more

Rated 4 out of 5 stars

Really fast turn around. Can't remember date ordered as I catalog was dumped when order was received. Great service! Thanks!!

Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!

Contact info

4.2

Great

TrustScore 4 out of 5

21k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(21,456)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I ordered a watch with a flower band

I ordered a watch with a flower band. While it did look nice, the watch stopped working within one day. The pajama set, material was very thin, but I guess for the summer months it will be ok. Your prices are usually good. You get what you pay for.

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Unreasonable return policies for defective items.

My wife Ordered several items including a lighted Christmas type display. Plugged it in and doesn't work right out of the box. Here's the scam part..... Item cost $12.97. You can return for refund minus return shipping costs... Return shipping cost ??? $11.99. They make it not worth the effort or money. You get to keep a defective item and they happily keep your money!!! I don't believe all the 5 stars on this site when many BBB sites show hundreds of one star reviews for much the same reasons.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Prices were good and most of the…

Prices were good and most of the merchandise was great. There was a problem with the robe, however. The sides don't match when zipped up. Too much zipper on one side. And, the shoes were not my size--way too small.

18 July 2024
Unprompted review

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