I ordered a blue Mirabelle top sheet and pillowcases and they arrived the next day which was fantastic. The quality of the bed linen is lovely and the designs so pretty. I’ve been buying Cologne and C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #32 of 86 best companies in Bedding Shop
About Cologneandcotton.com
Written by the company
At Cologne & Cotton our ethos has always been to offer gorgeous and exclusive pure cottons and linens for your bedroom, bathroom, dining room & kitchen at great prices with no compromise to the quality and design.
Our own collection of colognes has a devoted following, together with home fragrances, soaps and bath products from around the world.
Still very much a family business, owned and run personally by Vicky and Jenny, Cologne & Cotton shops have developed a unique style and character of their own.
Cologne and Cotton Details
Written by the company

Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous products
Fabulous products, website easy to navigate, gift wrapped for, no fuss delivery, what’s not to like . First class!

Reply from Cologneandcotton.com
Excellent
Excellent. Easy to use website order. Arrived 48 hours later with delivery updates etc.

Reply from Cologneandcotton.com
Karen
Karen, who arranged for the items to be sent out to me was lovely. She was so helpful and even although the item I was interested was out of stock online she still managed to find me one. I also received 10% off as a new customer she said and she also sent me some lovely cotton bags and samples too.

Reply from Cologneandcotton.com

Reply from Cologneandcotton.com

Reply from Cologneandcotton.com
An excellent and quick service for…
An excellent and quick service for quality products.
Lovely website that is easy to use.
Absolutely a great company.

Reply from Cologneandcotton.com
Although the products Great service over the phone.were out of…
Although the products were out of stock, Karen made sure to call me when they came in and was very friendly and helpful.

Reply from Cologneandcotton.com
Brilliant easy to use website and fast…
Brilliant easy to use website and fast delivery

Reply from Cologneandcotton.com
Beautiful website and beautiful…
Beautiful website and beautiful products. Lovely quality.prompt delivery and products you don’t see in other stores.

Reply from Cologneandcotton.com
It isn’t about the quality of the goods…
It isn’t about the quality of the goods it’s for the bad experience I had with the carrier.They didn’t come near my address and the computer generated messages kept continuing being adamant that the driver hadn’t been able to deliver the parcel because there wasn’t anyone at the address,which wasn’t true,it went on for 2 days.But on Monday the parcel was delivered at the time stated by a driver in à DPD van.I wonder if the original communication was a scam?

Reply from Cologneandcotton.com

Reply from Cologneandcotton.com
Happy Shopper
Beautiful fragrance smells divine had many compliments while wearing Cinna Great packaging and fast deliver

Reply from Cologneandcotton.com
Excellent customer service
I purchased two orders online, they arrived within 24 hours. So efficient, just brilliant. I also rang one of the shops to check if an item was in stock, it wasn’t but she offered to check all the other shops and was incredibly helpful and pleasant. The customer service in this company is superb, the best I have ever come across.

Reply from Cologneandcotton.com
Beautiful Silk Pillowcase
I ordered the silk pillowcase online as recommended by a friend & was delighted on the quick turnaround.
The product is beautiful in colour (pink) & the silk so soft.
Very happy customer.😀

Reply from Cologneandcotton.com
Beautifully made products & reasonable…
Beautifully made products & reasonable prices , very happy with the quality of my bath mat.

Reply from Cologneandcotton.com
Thank you for the fast delivery
Thank you for the fast delivery! I will definitely order again.

Reply from Cologneandcotton.com
Easy website to order and amazingly…
Easy website to order and amazingly quick delivery

Reply from Cologneandcotton.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















