Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have impr... See more
Company replied
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers. They have been extremely helpful whenever... See more
Company replied
Have been with Commsave for a few years now. The company enabled me to start saving, something I had not done for a couple of decades. The process is easy and straightforward through their app and w... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4k reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Commsave Credit Union
Hi Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Amazing service as always.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Mike,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a great company and very easy to use.
Thank you again for such a lovely review.
Many thanks,
Commsave
They were vey helpful and…
They were vey helpful and understanding of my financial situation .
10 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Courtney,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that we were vey helpful and understanding of your financial situation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great efficient service.
9 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Richard,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Great efficient service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Helpful
The company is always there to answer questions and support financial endeavours where appropriate. I’m glad I’m a member
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Timbo,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be always here to answer your questions and offering financial support where appropriate.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always very helpful and professional…
Always very helpful and professional and keep you updated at every step.
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Good Afternoon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that we were very helpful and professional keeping you updated at every step of the process.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Thandi,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be A very easy app to use and the response is quick.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Saulashowen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be very friendly, knowledgeable and quick to respond.
Thank you again for such a lovely review.
Many thanks,
Commsave
Easy to apply and swift response i…
Easy to apply and swift response i really love comsave
7 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Alan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Easy to apply for all loans and swift response to queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Paul,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be very prompt service, always polite and informative.
Thank you again for such a lovely review.
Many thanks,
Commsave
loan
Applied for a loan and was accepted even with a poor credit history, good rates and customer service and all done very quickly, would recommend!
2 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Patrick,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings were that you applied for a loan with ourselves and was accepted even with poor credit history and with quick customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be A very quick response.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave is amazing
Commsave is amazing, every aspect is brilliant, from the application process aspect down to communication. Each step is clear and straightforward. T&C's are clear, app is easy to navigate. Commsave approved my loans and repayments are fair. App contains clear breakdown of payments made. Found application process allot better then other providers.
1 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Js,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be
amazing with every aspect being brilliant & great communication.
clear steps and straightforward Ts & Cs.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service right from the…
Excellent service right from the picking of the call , well detailed and caring Team for their customers, will recommend Commsave any day any time 💯
1 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Nze,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a excellent service right from the picking of the phone. With detailed and caring staff as this is something that we love to hear from our members
Thank you again for such a lovely review.
Many thanks,
Commsave
Thank you commsave
Thank you commsave . Always quick to respond as always . Keep up the good work
30 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi John,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Always quick to respond as always! & we will keep up the good work.
Thank you again for such a lovely review.
Many thanks,
Commsave
Everyone’s very respectful and helpful…
Everyone’s very respectful and helpful with any situations I’m in
31 March 2026
Unprompted review
Reply from Commsave Credit Union
HI Wayne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that everyone’s very respectful and helpful with any situations members are in.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good service
30 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Azhar,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Very good service and appreciate your feed back.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave have been an absolute godsend…
Commsave have been an absolute godsend to me. They have helped me out of a really difficult situation and showed compassion and understanding. Especially how they have dealt with me, spoken to me and have really helped me whilst going through a really difficult period in my own life. I really appreciate everything they’ve done for me. I would recommend them to anyone. They have really good rates and offers to. The communication from them is also excellent and they reply straight away and do their best to help.
28 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephanie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that it was a quick response to your query & that we have helped you in the past with difficult situations. Thank you for the appreciation we always aim to respond to queries as soon as we can to our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Noting negative to say
Noting negative to say, matters resolved satisfactorily and promptly
28 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Konrad,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you have noting negative to say, & that your matters were resolved satisfactorily and promptly
Thank you again for such a lovely review.
Many thanks,
Commsave
Taking a loan with come save
Hello yeah I've had a very good experience with come save this week I'm just waiting for the outcome but I'm sure I'll hear good news tomorrow thanks again for your help.
27 March 2026
Unprompted review
Reply from Commsave Credit Union
HI Ronald,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a good experience with ourselves recently.
Thank you again for such a lovely review.
Many thanks,
Commsave
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