RetailMeNot Reviews 

I'd like to know why I can receive an email at 8:04 pm with a code, but at 10:39 pm that code is useless.

ONE usable code, even for something I would have on a bet, is better than one hundred codes that DO NOT WORK.

Best coupon site I have found. Highest percentage of relevant and working coupons. No, not all coupons work, but better than most sites. Cashback has worked every time (I'm in USA and not buying gift cards.)

I set up the account and the cash back process into my Retailmenot account but as I live in Australia, it won’t accept my phone number to send the verification code through. This leaves me with no way to access the cash back.
Perhaps if I was in USA it would work but there should be a warning that it won’t in Australia (or other countries?)

I have used RetailMeNot for quite some time, and have gotten some savings. I received a notice that I had $55.80 in rewards, and I decided to redeem through Venmo to my bank account. The tests they did on 2/9 went in and out of my bank account just fine but it’s 3/15 and I have yet to receive the $55.80 in my bank account. On Venmo it shows they paid the amount on 2/9. They only did the test amounts. Also no customer service reps available by phone! Is this whole thing a scam?

I have called customer service and emailed them for four days and have not gotten a response back on how to rectify my phone number validation issue because I have a new number and your system will not validate my rewards with my new number. Everytime you try customer service they are offline or you get voice mail..This is just awful to say this company wants to resolve your issue but never responds back to your inquiries

I highly recommend this site , actually I got a lot of money , serious business recommendation !

AWFUL!!!
CUSTOMER SERVICE WAS VERY UNPROFESSIONAL AND RUDE. Jessica was very rude when I was asking for assistance and it was so unnecessary. I will not be using this service again.

In Response to RETAILMENOT
I didn't activate cash back a couple of days before it was used it was 1 day before and I have proof of that. If an employee don't intend to be rude they shouldn't be rude, as I also have proof of that.

I finally had enough!!! After multiple tries on this website I can assure you this website is a scam. None of the "discount code" work other then the ones you can find the actual websites you are trying to buy. This website tricks you into clicking on "other coupons " that NEVER work. Stay away from this website

Hi, I purchased $5000.00 earrings from Macy’s used Retailmenot website for 10% money back, and at 1st there site said I had $500.00 money back but the next time I went on the site the money and my account disappeared. So I called to ask what had happened to the money, they claimed that I didn’t go through there website.. but the reason I kno I did go through there site is because I had placed the $5000- order without there website…so I called Macy’s canceled the 1st order, typed in Retailmenot.com in my browser and reorder the item. THEY ARE STEALING…PERIOD

Been using them for a few months. I get the cash back as stated in emails and cash out to my Venmo. Love them!

Been using them for years for online coupon codes and the last couple years for their cash back program. Also finally downloaded the retailmenot browser extension for Chromebook this year (it's kind of like using the app but on your Chrome browser).
I really like the browser extension, since it makes it easier to check if coupons are valid before bothering with them, since there's some expired and invalid ones, and the extension just tests all the coupons at once for you.
The cash back program is good, it works and gives it back faster than most other programs (either days or a month depending on how long it takes the store to confirm). Sadly it just doesn't apply to 98% of the stores I use! But I do like that it can be sent directly to paypal or your bank account. But if I find I even use it once a month or less it's still worth it.
I don't know if maybe a lot of people are having issues with it working because maybe they are using pop-up blocker, or not actually going through the retailmenot site to use the cash back option if they don't have the app or extension. I found if I try to use another deal site with it, like honey, or rakuten, it'll automatically disable the retailmenot cash back, so that can be an issue also, so beware that you are following the rules precisely, and decide which app/site will get you the most cash back. It's a bit confusing at first with all the different app options out there and they all have different rules, but if you want maximum deals it's really worth it. I saved just a little under $100 in my first year using the extension. And like I said, that coupon finder button is the frickin bee's knees

I had found better coupons on RxSaver (I believe this is a division or RetailMeNot) and tried to use them for Rx at Safeway. The Pharmacist, on 2 separate occasions, for 2 different Rx said the price was different (MORE) than the coupon. I had contacted RxSaver about this and first they said it may have not been the same drug, dosage or quantity. Most people would just give up but I followed up confirming it was correct and after 2 more email exchanges, one where I had to confirm that it was the current coupon, called up that day, a customer service rep said they would contact Safeway and get back to me. They never did. I just refilled the Rx again today and it as the same higher price than the current coupon.
I will be going back to GoodRx. Even if the price is higher, I will at least know how much it will be before I get it.

I have also tried to use RetailMeNot coupons and have never been able to find one that was valid.

I suspect the 5 star reviews were written by employees.

I tried to use their cashback portal since they offered a 8% back on newegg purchase. I verified every detail when placing the order and made sure I followed the instruction. Upon finishing order, I did see an entry with "?" mark indicating the purchase was traced. I felt good since I knew it was gonna take a while before the cashback shown up. However, days passed, I didn't see any update. I sent emails a couple of times but got completely no answer. Today, the cashback entry was disappeared. My conclusion, please never use retailmenot for cashback. This website is scam!

Been trying to use this site for years. I've never had a coupon work. They say they try to verify their coupons... obviously that is incorrect.

Note... after receiving a response from retailmenot, I'd suggest they review the posted coupon codes for accuracy prior to them hitting their live site.

If I could give this company zero Stars I would! This company began delivering the grocery ads into my driveway about 8 to 12 months ago. I'm not 100% sure the time frame I just know that when the post office delivered them I always had them in my mailbox on Tuesdays. I have made too many phone calls to count to Retailmenot because I have not received my ads with the exception of three times. I have always been told that my delivery is on Tuesdays. I run a grocery shopping business for stay-at-home seniors and I must have the ads on Tuesdays so that I can be at the stores when they open first thing Wednesday mornings because that's when the ads take effect. I have left numerous messages on a recording and with the women answering the phone at their toll free number to please have a supervisor call me. In all these months I have not received one single phone call until today, Tuesday. I called this morning because I had not received my ads again as usual. The girl on the phone told me she would have the ads brought out to me today, again this is Tuesday. I called back at approximately 4:30 p.m. because I had still not received my ads. I told her how upset I am and that if I lose my business I will be speaking with an attorney. I have already lost one customer but I still shop for 14 stay at home seniors. I need my Tuesday afternoons to plan my Wednesday shopping day and to collect money from my senior customers to be able to do that shopping with. I am not financially independent and cannot pay for their groceries up front and collect from them later. For the first time I had someone return my phone call. This man proceeded to tell me that my delivery day is on Wednesdays. Yet even his office today said they were sending out the ads and again this is Tuesday. Someone is not being truthful. I have filed a complaint with the better business bureau and I will be complaining to the stores that I do weekly business with that the company that they have delivering their advertisements is a fly-by-night endeavor and is not seen to their best interest. RetailMeNot and their lack of service is going to kill my business.

Every single time I ever attempt to use ANY code from their site, it ALWAYS comes back with a sorry invalid code response. I can try every code for just 1 site and they all say the same thing even though they list x number of uses today. The site is a scam and it should be shut down or at the very least be hijacked with a massive virus to wreck their servers. They serve absolutely no purpose to anyone for anything other than cookie tracking.

I have used Rakuten (was Ebates) for years with great success. They credit my account nearly immediately and send quarterly checks without fail. I cannot say this about Retailmenot. I have received zero cash back. Like other reviewers, Retailmenot has stated that the vendor did not approve my purchase and that I would have to submit receipts and proof of purchase. Who has time to do this? What a fraud. Do yourself a favor and use Rakuten. And, no, I am not affiliated with them in any way. But I abhor companies like this who abuse consumers trust and clearly have no intention of paying out what they promise.

UPDATE:
Retailmenot just replied to my review that their service works 99% of the time. However, of all of the many shopping trips I opened (approximately 10-20 before I gave up and stopped using their site), literally 0% paid any cash back. So I'm not sure where they get their numbers. I'm guessing they pull them out of thin air or some other less mentionable location...

Get lots of emails from them. Ignore all my attempts to contact them.

ONE STAR TOO MANY!
Not an honorable company. You have to wait 45 or more days before you get your cashback.
If you wait the 45 days before you contact them, I hope you kept ALL emails from the company to want to get cashback from. You have to keep all the emails until you get your cashback. That can be 45 days or more. If you have to write in for your refund, you have to attach the confirmation email from the company you did business with, even if you use *their* confirmation email which has all the same information. If you send them their email you still have to send the confirmations. Their site acknowledges that you made a purchase through one of their sponsored merchants, but you still have to fight for the cashback.
I have had problems with a few different purchases, written in with proofs and they promised that they would manually add my cashback. I trusted them to keep their word and got rid of all the backup. Only to find out later, no added cashback. I have lost probably less than $10 cashback, but I can use that.
Please!! Do not trust them. I cannot speak for other cashback companies, but I know that this one in not honorable.
11/20/2020 update
I would like to change my review of RetailMeNot but cannot. I got a reply from them stating things that were already on their site. “It’s not our fault. It’s theirs. Or yours. Or anyone else’s but ours.” I have already canceled my account with them, first making sure that I got my cashback due me. If other cashback companies can give you cashback in less than 45 days without the hassle, I still can’t understand why they have such a problem.
Has anyone else read all the reviews? More negative than positive. As one reviewer stated – GO TO RAKUTEN. There are no problems with them.