Companies MadeSimple Reviews 

4,937
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful support team for guiding them through the entire company setup process with patience, professional knowledge, and clear communication. Consumers consistently point out the remarkably fast phone and email response times, noting that dedicated staff members quickly resolve issues without any unnecessary hassle. Some reviewers were not happy with the complicated verification procedures and occasional communication delays that required significant effort to sort out. A few people also experienced unexpected challenges with document uploads and getting prompt answers for specific technical settings during their overall registration experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting high satisfaction and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, accurate, and professional... See more

Response time

Users describe satisfaction and appreciation regarding response times, consistently highlighting fast and... See more

User experience

People report positive experiences with user experience, highlighting an easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called up as was having issues following the steps to register certain things and spoke to Samantha. What can I say, something that would of taken me hours was completed with the help from Saman... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding. Called with a query about a package renewal, spoke to a human being within 3 rings of the phone. Holly was able to answer my questions immediately, steer me onto the right pac... See more

Company replied

Rated 5 out of 5 stars

Fantastic service throughout; the available packages and what you can receive were really ideal. Especially if you're unsure. Any queries I had were answered promptly and clearly. I want to say a spec... See more

Company replied

Rated 5 out of 5 stars

Khadijah M and her team answered all my queries swiftly, and any issues that arose were handled within 45 minutes. I could not be more thankful for their efficiency and knowledge throughout this proce... See more

Company replied


Company details

  1. #5 of 10 best companies in Commercial Register
  2. #8 of 21 best companies in Business administration service
  3. #15 of 31 best companies in Business and IT Consulting agency
  4. #9 of 16 best companies in Business management consultant
  5. #36 of 121 best companies in Business-to-Business service
  6. #2 of 5 best companies in Licence Office

About Companies MadeSimple

Written by the company

Companies MadeSimple is the leading Companies House authorised company formation agent. Specialising in the registration of limited companies and LLPs, we’ve incorporated over 1 million companies since 2002.

We offer various business services including address services from our Central London location, like Registered Office, Directors Service Address and Mail Forwarding.

We would be happy to assist you if you have any questions please call or email us.


Register your company online

You can set up your company in just 4 simple steps with Companies MadeSimple

  1. Check if the company name you want is available
  2. Choose a company formation package that best suits your needs
  3. Purchase the package
  4. Complete the details that are necessary to register your company.

Affordable Incorporation Packages

We offer cost-effective company incorporation packages to suit the needs of all business owners. View our Package Comparison Matrix on the website to see what’s included in each and find the one most suitable for you.

Registered Office Address Service

Use our address, 20 Wenlock Road, London, N1 7GU as your company’s registered office (official and legally required) address. Service charge paid annually.

Directors Service Address

Use this service to protect your director(s) residential address(es) from being publicly listed on the Companies House register.

Mail Forwarding

Receive letters and parcels for your company at our London office address. Choose to have mail forwarded, scanned or you can even collect from our office.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(4,937)

1,259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear & Easy

7 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear we are living up to our name!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Sheila

Hi, the service was amazing and fast. Sheila was a massive help and saved me a lot of headache.

7 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Confident and professional support from Sam and CompaniesMadeSimple …

Confident and professional support from Sam when resolving the potential issue, advise was always clear and importantly she sounded happy, which made the call very easy, plus her happiness I believe reflects well on CompaniesMadeSimple

7 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you had support from Sam to resolve your issue. She is always happy to help so thank you for your kind words.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding. Called with a query about a package renewal, spoke to a human being within 3 rings of the phone. Holly was able to answer my questions immediately, steer me onto the right package for my needs, and walk me through where to find the correct options on the website. Customer service done right.

7 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Paul, 

Thank you so much for your lovely review. 

It was a pleasure speaking with you and I am glad I was able to help with your query today!

Please do not hesitate to get back in touch if you need any further assistance. 

Thank you again.

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Really good and trustable company I…

Really good and trustable company I would highly recommend people use them

30 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Samantha was very patient

Samantha was very patient, professional and swift. She explained things and solved my problem in no time

7 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Lala, 

Thank you so much for leaving me this wonderful review, it was a pleasure speaking with you.

Do not hesitate to contact me should you require anything further.

Sam @ Companies Made Simple

Rated 5 out of 5 stars

Grace was very helpful with my issue &…

Grace was very helpful with my issue & resolved in good time

6 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello David, 

Thank you for taking the time to leave us some feedback and we are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Excellent service

The person I spoke to was calm, polite and helpful! Very good experience.

6 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello John, 

Thank you for rating us so highly, we appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

Sorted everything efficiently

Sorted everything efficiently, easy process

30 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you found the process easy.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Very quick replies ensuring my query…

Very quick replies ensuring my query was answered and actioned as fast as possible.

6 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you have had a positive experience, with us responding quickly to you!

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 4 out of 5 stars

Lots of help and very responsive.

Lots of help and very responsive.

Although there was a lot of back and forth with a complicated incorporation, we received a lot of
help in a very timely manner.

Virginia was extremely helpful replying to my emails within minutes to help us with the incorporation and verifications.

6 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you received the help you needed to complete the incorporation.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Grace - Great customer service

I had the pleasure of speaking with Grace online and she came back to me so quickly with my answers and tone of her responses were so patient that I didn’t feel hesitant to ask further questions. Thank you for a great and speedy service.

6 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Aman, 

Thank you for leaving us your feedback.

It's always rewarding for us to see our colleagues being recognised for the support they provide.
I will ensure your kind comments are passed along.

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Companies MadeSimple helped me to…

Companies MadeSimple helped me to register my UK LTD very fast. They standed by me in the while process.
I recommend

5 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 1 out of 5 stars

They wouldn’t let me deactivate my subscription

They wouldn’t let me deactivate my subscription - I wasn’t using their service anymore and didn’t have their addresses registered to my company.

Took me days and much back and forth until they did it for me (wouldn’t work in my settings).

Dishonest and manipulative at best.

*edit* - I have been responded to below saying that my address was only updated with companies house - this is false, it was updated first on the companies made simple portal, of which I have screenshots*

28 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Thank you for your review.

For address services, the address needs to be updated at Companies House before the service can be cancelled. In this case, the address was changed directly with Companies House, so the change was not reflected on our system.

Once we were able to establish which company this related to, the service was cancelled within 30 minutes.

We’re sorry this wasn’t clearer from the outset.

Should you need any further assistance, please do not hesistate to get in contact and we would be happy to help. 

Matthew M @ Companies Made Simple

Rated 5 out of 5 stars

Staff at Companies House very helpful

Staff at Companies House very helpful. Emails are replied to really quickly. I made a error on a form and Sheila helped my sort it out.

5 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

VAT Reg Experience

Efficient and diligent in delivery of the application.

5 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Paul, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Quick and simple procedure to establish…

Quick and simple procedure to establish a UK entity. Great at responding to telephone calls and emails whenever there is a problem

5 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you have found us responsive and supportive, providing you with a quick and simple formation process. 

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Prompt, patient, courteous and effective

Had an issue for which I sought assistance. Ben took the call and was most helpful, a further call with Ben and in addition various email exchanges with Ruhel and the issue was sorted. What was so positive was the patience and promptness with which both responded in resolving my issue. And it should also be noted that every time I have occasion to call Companies Made Simple the phone is answered almost immediately (in these times an almost unique experience in itself)

4 August 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello John, 

It was a pleasure speaking with you and being able to assist you in getting things resolved.

As a team feedback like this goes along way in letting us know the value we can provide to our customers.

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Outstanding service from Companies Made…

Outstanding service from Companies Made Simple! Phones answered straight away by friendly, helpful staff, and support tickets resolved in no time. Thanks for making the process so easy!

5 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you for taking the time to leave us such a wonderful review.

We are very glad to hear you have had a positive experience with our team!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Straightforward and quick

Straightforward process. Help on hand via a quick phonecall for a couple of last second queries. All handled professionally and quickly.

4 August 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

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