CompareBreakdownCover Reviews 

967
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being simple to navigate, allowing them to quickly compare quotes and seamlessly buy coverage online. Travelers also appreciate the competitive prices, helpful policy details, and truly excellent financial value offered compared to traditional rescue providers. However, some people mentioned that additional charges can apply unexpectedly and it can sometimes be difficult to clearly understand everything that is covered. Some reviewers also noted unexpected issues with policy terms, such as short-term options unexpectedly turning into annual plans or minor limitations in insurer comparisons.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to navigate and... See more

Price

Consumers find satisfaction in the affordable and competitive prices offered for various breakdown cover... See more

Website

People report positive experiences with the website, finding it exceptionally easy to navigate and very clear... See more

Service

Reviewers mention positive feedback about service, highlighting quick response times and straightforward... See more

Value for money

Users describe positive interactions with value for money, highlighting very reasonable costs and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to company for European Breakdown Cover. Great policy at a competitive price despite my 13 year old car! Can't comment on breakdown service as luckily never needed to use it.

Company replied

Rated 5 out of 5 stars

A home call today ended brilliantly. The lady who answered the phone was efficient and delightful. My problem was solved within an hour. The mechanic who diagnosed the problem - a flat battery was so... See more

Company replied

Rated 5 out of 5 stars

Straightforward process on the website to enter vehicle and trip details. Offer a wide range of options for cover. Have used previously and CBC are now my first point of call when needing cover when... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for 5 years. I've needed help on two occasions and the service was excellent. The price also includes home start which is the lowest of all breakdown providers. As such I strongly... See more

Company replied


Company details

  1. #147 of 228 best companies in Insurance agency
  2. #150 of 184 best companies in Insurance broker
  3. #86 of 140 best companies in Insurance company

About CompareBreakdownCover

Written by the company

CompareBreakdownCover helps drivers quickly find the right breakdown cover without wasting time or money. In just seconds, you can compare leading UK breakdown providers by price and level of cover to choose the policy that suits you best.

With more than 15 years of experience and over 250,000 customers helped, we work with trusted breakdown partners to give you peace of mind that if your vehicle lets you down, help will be there when it matters most.


Contact info

Compare Breakdown Cover Policies Today!

Head to our website to start comparing breakdown insurance policies.

4.6

Excellent

TrustScore 4.5 out of 5

967 reviews

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4.6

All reviews

(967)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero stars

Zero stars
Don’t trust them they will let you down as did with me.
I took a European cover broke down in south of France rang them up. They made 100 excuses not to help me and said I should pay for the repair and then try to claim it back in the meantime I have to cough up for everything. Stay away from them they don’t honour nothing.
I’m astonished at their review ratings 4.6 that’s an absolute fabrication

7 July 2025
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Asim,

Thank you for your feedback. We are sorry to hear that you are unhappy.

We would like to look into this further to understand what has happened and raise your concerns with the assistance provider for investigation.

Please could you get in touch using our Contact form link below, and we will happily look into this for you:

https://www.comparebreakdowncover.co.uk/

Kind regards,

Chloe

Rated 5 out of 5 stars

QUICK QUOTE WITH COMPETITIVE PREMIUM…

QUICK QUOTE WITH COMPETITIVE PREMIUM AND SUMMARY OF INCLUDED COVER ENABLED AN INFORMED DECISION TO BE MADE.

1 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Peter,

Thank you for your review. We’re really pleased to hear you found the quote process quick and the information clear enough to make an informed decision.

Kind regards,

Anan

Rated 5 out of 5 stars

Easy to sort out.

Easy to sort out.

2 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Gail,

We're glad sorting your breakdown cover was easy with CompareBreakdownCover. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

All staff very kind and efficient …

All staff very kind and efficient Especially George who carried out the checks Thank y ou

4 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Lesley,

We're so glad to hear you had a positive experience with our team. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Polite and efficient

Polite and efficient, friendly staff

1 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Grace,

We're happy to hear you enjoyed your experience with our friendly staff. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

Great comparison site

Great comparison site, easy to use and choose.

31 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're so happy you found CompareBreakdownCover easy to use. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

good and quick response to my plea for…

good and quick response to my plea for assistance,
Francesca sorted it out and i'm now insured for the year

29 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Victor,

We're glad we could assist you and get your breakdown cover sorted for the year. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

My wife sorted the cover out for me

My wife sorted the cover out for me. She said it didn’t take long and was soon back to reading her book. Thank you.

27 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi William,

We are so glad to hear that breakdown cover was easy to sort with CompareBreakdownCover and that your wife could quickly return to her book! Thank you for your review.

Kind regards,

Anna

Rated 4 out of 5 stars

Easy site to use very quick and…

Easy site to use very quick and efficient

27 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're so glad you found CompareBreakdownCover easy to use, quick, and efficient. Thank you for your feedback!

Kind regards,

Anna

Rated 2 out of 5 stars

Call out the guy was not interested at…

Call out the guy was not interested at all left my son and 2 babies alone said there was nothing he could do I paid for this policy as a gift and fully intent to take this further I could not believe they left them stranded miles from home had to spend all night in the car

29 May 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Norma,

Thank you for taking the time to leave a review. We are sorry to hear that you were unhappy with the assistance provided.

We would like to look into this further. As we are unable to discuss policy details with anyone other than the policyholder, please ask the policyholder to get in touch using the link below and a member of our team will be happy to assist:

https://www.comparebreakdowncover.co.uk/contact.aspx

Kind regards,

Chloe

Rated 1 out of 5 stars

Automatic renewal

Have been a member never needed to use so I can’t comment on their breakdown service. My policy is due for renewal as it’s automatic renewal I contacted them to say I didn’t need the cover so do not renew,21/05/2026 I had a reply acknowledging my request and that the policy would be cancelled and yesterday the money was taken from my account and the policy renewed, I can’t make contact by telephone I have followed their instructions for on line contact, they have acknowledged this but no one has contacted me and my money is still with them. So I’m impressed at all

28 May 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi there,

Thank you for taking the time to leave a review. We are sorry to hear that you were unhappy with the automatic renewal.

We will review this internally to understand what happened. However, we can confirm that this has now been resolved for you, and we have confirmed this via email.

Kind regards,

Chloe

Rated 5 out of 5 stars

I got breakdown cover at a very…

I got breakdown cover at a very reasonable price. I am very pleased with the website it was so simple to use

27 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Ann,

We're so glad CompareBreakdownCover made it possible to find reasonably priced breakdown cover. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Great prices and very easy to use.

Great prices and very easy to use.

Available on Topcashback too!

27 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Lynne,

We're happy to hear you found the prices great and our website easy to use! Thank you for your positive feedback.

Kind regards,

Anna

Rated 4 out of 5 stars

Seemed easy

Seemed easy

23 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi James,

We're happy to hear you found the CompareBreakdownCover website easy to navigate.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to find info and cover available…

Easy to find info and cover available me meets my needs also price was very good. Thank you

24 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Mrs Cullis,

We're so glad you found the information and coverage you needed at a great price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy service

Easy service. Quick results.

21 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Andrzej,

We're so happy you found our service easy and efficient. We appreciate your feedback.

Kind regards,

Anna

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