I bought BenQ GV50 projector from here. The delivery is about 1 week, which is OK, comparing to other suppliers like Amazon. The product is perfect and well packed! The price is the best among all sea... See more
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Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) a... See more
I used to have bad things to say about them, but now my opinion has changed, especially after calling customer support. They explained everything, responded quickly, and had the best prices. I plan to... See more
Please do not waste your time by using this website to buy anything! I have had an extremely frustrating experience trying to get the things i paid for. They just dont send the products you orde... See more
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Company details
About Compumail
Written by the company
Compumail - stort udvalg, billige priser og hurtig levering
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser
Contact info
Høgemosevænget 1, 8380, Trige, Denmark
- 70252250
- support@compumail.dk
- www.compumail.dk
4.4
Excellent
38k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Order cancelled despite confirmed stock…
Order cancelled despite confirmed stock – misleading pricing behaviour
I placed an order with Compumail for a Be Quiet! Dark Base 701 at €175 and received an order confirmation. Two days later, I was informed that my order had been cancelled due to a “stock error.”
However, the same product remained available on their website, now listed at €210. According to the price history, the item has even been priced as low as €160 in recent weeks, but the price has increased significantly — likely in connection with the upcoming Black Friday period.
This suggests that the cancellation was not due to an actual stock issue, but rather a pricing decision. Such practices are misleading and raise concerns about the company’s reliability and transparency.
Based on this experience, I would advise potential customers to exercise caution when ordering from Compumail, especially when prices appear unusually low.
Edit:
I have been in contact with Compumail, and they provided the explanation below.
However, when I sent them screenshots clearly showing the same model number and that the product was still listed as in stock on their website, they stopped responding.
This makes their explanation false, and I find it very poor practice to mislead customers in this way.
6 November 2025
Unprompted review
Reply from Compumail
Hello Peter,
We’re sorry that your order had to be cancelled. Our supplier unfortunately had an error in their stock system, where the item was shown at an incorrect price that did not match their actual offer/product.
When the supplier removed the item from their assortment, the price on our website was automatically adjusted to the next available supplier and their price.
We therefore had to cancel the order, as the product could not be sourced at the requested price.
Kind regards
Compumail.dk
Inability to comunicate with the…
Inability to comunicate with the customer updates regarding the order,even though the product was in stock ,it was delivered almost two weeks after the delivery time mentioned - unprofessional
15 October 2025
Unprompted review
Reply from Compumail
Hi Alex
We’re sorry that your delivery took longer than expected, even though the item was listed as in stock.
The delay was caused by an internal handling error that unfortunately wasn’t caught in time.
We understand your frustration about the lack of updates, and we’re working to improve our communication throughout the order process.
Your case has now been resolved, but please don’t hesitate to contact us if you have any further questions.
Kind regards
Compumail.dk
Very good product and quick delivery
Very good product and quick delivery
21 October 2025
Unprompted review
super fast and easy payment and service.
super fast and easy payment and service.
14 October 2025
Unprompted review
Extremely disappointing service — still no delivery after two weeks
Ordered a monitor that was supposed to arrive the next day. Two weeks later, I still have nothing. PostNord’s tracking shows the package was never even picked up. Customer service has been rude and completely unhelpful, only telling me to “wait until they get an update” from PostNord. No accountability, no follow-up, no solution.
I’ll never order from Compumail again.
7 October 2025
Unprompted review
Reply from Compumail
Hello Guillaume,
We are very sorry to hear about your experience and understand your frustration. According to our records, the item was packed and dispatched correctly from our warehouse. It appears that the package has been delayed or lost in transit with PostNord. We have already initiated an investigation with them and will update you as soon as we have more information.
If you would like a faster resolution, we can arrange for the item to be returned to us once located, allowing you to place a new order immediately with next-day delivery. Please note that in this case, you would temporarily pay for the item twice until the situation with the first package is resolved.
We sincerely apologize for the inconvenience caused and for any miscommunication from our customer service team. Your experience is not reflective of our standards, and we are committed to resolving this as quickly as possible.
Thank you for your patience, and we hope to regain your trust.
Kind regards,
Compumail Customer Service
The delivery time was fast as promised.
29 September 2025
Unprompted review
The product is 100 percent original
The product is 100 percent original. Delivery is fast and packaging is perfect. 100 percent satisfied.
29 September 2025
Unprompted review
Fast and hassle free
24 September 2025
Unprompted review
Fast delivery, happy with product
The site was easy to use, and delivery was super fast.
19 September 2025
Unprompted review
God produkt for fair pris
17 September 2025
Unprompted review
Absolutely disgusting behaviour over…
Absolutely disgusting behaviour over the costumer support. Rude and without any social abilities whatsoever… I will never buy from here again.
18 August 2025
Unprompted review
Reply from Compumail
Hello Agnes,
Thank you for your feedback. We are sorry to hear about your experience.
To allow us to investigate your case and identify you in our system, please contact us directly at support@compumail.dk with your order number or another reference.
We look forward to hearing from you so we can handle your case.
Best regards,
Compumail
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