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Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. #6 of 53 best companies in Blinds shop
  2. #2 of 18 best companies in Awning supplier
  3. #2 of 24 best companies in Curtain Maker and Retailer
  4. #4 of 29 best companies in Curtain Shop
  5. #4 of 37 best companies in Window treatment store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(724)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great service.

Always great service, all the staff are friendly, helpful, give good advice and the fitters are excellent and keep you informed when they are coming and they are always polite and friendly and respectful of your property.

13 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, we'll make sure the whole team see your kind words.

Rated 5 out of 5 stars

Good quality materials used

Good quality materials used, very professional service. Ordering from Concorde takes all the hassle out of measuring up, trawling shops for right colours and then the hassle of fitting them correctly. Everything is so seamless, and only a 6 wk lead time from order to fitting. I have had an old serving hatch made into a nice wooden blind shutter and roman blinds in my new kitchen. My new kitchen now looks even better with the quality blinds.

18 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review, we really appreciate it.

Rated 5 out of 5 stars

white venetian blinds

Great service from start to finish and blinds arrived it just a few weeks

14 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, we really appreciate it!!

Rated 5 out of 5 stars

Amazing

What amazing service from start to finish. A fabulous sales representative and excellent fitting engineers.
Thank you

11 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing!! Thanks so much for your review.

Rated 5 out of 5 stars

The fitters were professional and…

The fitters were professional and worked well together. They also tidied up after installing the blinds.

13 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for this, I'll ensure the fitters are aware of your kind words.

Rated 5 out of 5 stars

Polite, good quality install

The fitters turned up ontime, they were very polite and tidied up as they fitted the window slats around the house. The slats looked brilliant when fully installed

7 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Fantastic! We hope you enjoy your new Shutters!

Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish. Offered lots of options and great advice. Kept us up to date with delivery times etc and most importantly our shutters look fantastic.

7 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Love it!! Thanks for the overview of your experience. We hope you love your new Shutters!!

Rated 5 out of 5 stars

Absolute 5* service

Where do I start on my review for the team at Concorde…
We have used Concorde in our entire property for perfect fit venetian blinds for bifolds and balcony doors, fitted shutters, curtains and voiles. The whole process from the start with kieren making the visits to measure and discuss options and give his knowledgeable advice to showroom visits to look at samples and see how certain things work to the guys coming and fitting (Liam, Darren & matty the nicest guys always a pleasure having them visit and have a chat ) and making sure everything is spot on is amazing! We Cannot fault the service or quality and we are always recommending this fantastic business to others
Cannot fault the entire team one bit! Keep doing what you’re doing guys x

3 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Aww.. Thanks so much for this amazing review Terri, we really appreciate it. I'll make sure the whole team get to see it. It is always a pleasure working with you and we love the kind words and recommendations, they do not go unnoticed!

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, prompt and efficient installation.

5 February 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks so much for this, helpful and friendly is the first thing on our list here at Concorde!

Rated 5 out of 5 stars

Amazingly fast and efficient service…

Amazingly fast and efficient service from Concorde Blinds. Thank you Margaret for helping us with choices and arranging wverything, and thank you to Liam for fitting our new bedroom Roman blinds so quickly. The people of your company are very friendly and the products are of a super quality!!!

31 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks so much for your review, we really appreciate it and will ensure Margaret and Liam are aware. Enjoy your new blinds!!

Rated 5 out of 5 stars

The sales people were very nice and…

The sales people were very nice and helpful. I am, so far, very pleased with my blinds, but only put up yesterday! Thank you for all your advice.

31 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much!! We really appreicate it and trust you'll be very leased with your new blinds for many years to come!!

Rated 5 out of 5 stars

Amazing company

Amazing company. From initial contact to fitting all staff involved were great. Blind screen fitted which retains heat but also great blackout blinds!

29 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for this. Blind Screen is an amazing product, you'll see the benefits all year round!

Rated 5 out of 5 stars

Fantastic blinds

We are really pleased with our new blinds, from visiting the showroom, to having someone visit to measure up and choose the colours / fabric to the fitter coming round to install them for us. Really professional and friendly team of people. Wouldn’t hesitate to recommend Concorde blinds or order more in the future.

28 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review. Professional and friendly are the main things we aim to be! It is great to see and we'll make sure it is shared with the whole team.

Rated 5 out of 5 stars

Excellent quality

Excellent quality. The installation was quick and done to an excellent standard.

27 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your excellent review!!

Rated 5 out of 5 stars

Professional company

Brilliant price, excellent product. Blind fitter contacted me and arranged convenient day and time and when he got here, really polite and did the job in double quick time. Thank you Concorde blinds and Liam

27 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review, we really appreciate the detail and will make sure Liam is aware of your kind words.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Never felt pressured to make a quick decision and all options were thoroughly explained. Fitters were brilliant and really tidy which is a real breath of fresh air. Love my shutters

22 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for this, it is always lovely to have our full service recognised and acknowledged! I'll make sure the whole team see your positive review. Enjoy your shutters.

Rated 5 out of 5 stars

Great communication

Great communication, good customer service, time consciousness. Amazing team 👏
I am very satisfied with the work and delivery.

24 January 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Brilliant, thanks so much for this review, we really appreciate it.

Rated 5 out of 5 stars

Excellent in all areas

Excellent in all areas. Very pleased with all the blinds.

22 January 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for this! Excellent in all areas is our ultimate goal!! Enjoy your new blinds.

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