Banner for Concorde Blinds, Curtains, Shutters, Awnings

Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. #6 of 53 best companies in Blinds shop
  2. #2 of 18 best companies in Awning supplier
  3. #4 of 29 best companies in Curtain Shop
  4. #2 of 24 best companies in Curtain Maker and Retailer
  5. #4 of 38 best companies in Window treatment store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(724)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gly screens smazing

Liam was a lovely lad fitted my fly screens lovely left no mess behind. Took a while yo be mare wgich is a good sign that there made well snd will last. The screens have z smooth action easy to use, for me ss someone eho is sevetly visuslly impaired I had to have domething easy yo use as these are. It will be do nice this summer to have the windows open and my front door as I had a screen door fitted to that for extra breeze. I bought them from another company but this compsny fitted them couldnt be hsppier

20 February 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely feedback. We’re so pleased to hear that Liam looked after you and completed the installation neatly and to a high standard. It’s great to know the screens are easy to use and are making a real difference, especially with accessibility in mind. We’re glad we could assist with the fitting and that you’re happy with the result. Wishing you a comfortable and breezy summer ahead!

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, from initial visit to fitting of my Roman blind everything was as promised.
Great quality too.

20 February 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re really pleased to hear everything went smoothly from your initial visit through to the fitting of your Roman blind, and that you’re happy with the quality. We truly appreciate your feedback!

Rated 5 out of 5 stars

Quality fabric and quality service

Kieren and Clare were so helpful and friendly. There was such a huge choice of quality fabric to select from and they assisted us to find the perfect one for our kitchen. Who knew there is such a thing as a ‘rub test’!
The fabric arrived very quickly and they went above and beyond to support me with any questions and help with my project. Would definitely recommend and would come back again in the future!

18 February 2026
Unprompted review
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review. The seat cushions you've made look incredible!
We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service, great product. 😊

17 February 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review 😊 We’re really pleased to hear you’re happy with both the product and the service. We truly appreciate your support!

Rated 5 out of 5 stars

Great professional service

Great professional service. They go above and beyond.

30 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind words. We’re delighted to hear you felt the service was professional and that we went above and beyond. We really appreciate your feedback!

Rated 5 out of 5 stars

Precise measure up and advise.

Precise measure up and advise.
Help on choices of blinds types.
Great variety of designs and materials. Fitted efficiently and well.
Thank you

9 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind feedback. We’re pleased to hear you were happy with the measuring, advice, and wide range of designs and materials. It’s great to know the fitting went smoothly. Thank you for choosing us!

Rated 5 out of 5 stars
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you were happy with both our service and products — we really appreciate your feedback!

Rated 5 out of 5 stars

Patio blinds

Very professional, very efficient, very helpful

19 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely feedback. We’re really pleased to hear you found our team professional, efficient, and helpful. We truly appreciate your support!

Rated 4 out of 5 stars

Prompt replies to messages and came…

Prompt replies to messages and came when arranged

14 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re glad to hear our communication was prompt and that everything went ahead as arranged. We really appreciate your feedback!

Rated 5 out of 5 stars

So happy with the service and my blinds…

So happy with the service and my blinds from Concorde !
I have shutters on every floor and remote control blinds for my kitchen sliders , installation was quick and easy and Kieren also helped me with setting up the ap so that my blinds were on a timer !
10/10!!

8 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for the fantastic review! We’re delighted to hear how happy you are with your shutters and motorised blinds. It’s great to know the installation went smoothly and that it helped with Kieren setting the blinds up to the app. Enjoy your new blinds, and thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

Friendly staff

Friendly staff , efficient and delivered earlier than expected thank you!

7 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind feedback. We’re really pleased to hear you found our team friendly and efficient, and that your order arrived earlier than expected. Thanks again for choosing us!

Rated 5 out of 5 stars

Amazing thank you so much I love all my…

Amazing thank you so much I love all my blinds, Liam done an amazing job my house looks great with theses blinds.

7 January 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your kind feedback. We’re delighted to hear how much you love your blinds and that Liam did such a great job — we’ll be sure to pass this on to him. It’s lovely to know your home looks great with the new blinds. Thank you for choosing us!

Rated 5 out of 5 stars

From beginning to end

From beginning to end, the service was exceptional.

31 December 2025
Unprompted review
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review!

Rated 5 out of 5 stars

Bedroom curtains

Absolutely first class service , from ordering the curtains, the lovely lady who came to measure up and Liam who fitted them yesterday

18 December 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your kind words! I'll be sure to pass your comments on to Margaret and Liam.

Rated 5 out of 5 stars

Great service

Always a great service from ordering to fitting. Liam is a great guy very friendly and polite.

15 December 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for this, I will make sure Liam sees your review.

Rated 5 out of 5 stars

Order wait time was accurate

Order wait time was accurate. Communication was good and fitters were friendly and did a good job.

16 December 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Very friendly people and very…

Very friendly people and very professional

10 December 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for this. Friendly and professional is a lovely way to summarise our service!

Rated 5 out of 5 stars

The help we got when choosing &…

The help we got when choosing & ordering them. Your fitter was first class quick very tidy & explained every thing that you needed to know. After he had fitted them they are better than expected

3 December 2025
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for this, we really appreciate the kind words and will ensure the whole team see your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look