I returned a Proxxon 28 Dec and had a new one 11jan. The machine went down to Germany and I got a new one without any discussion. Considering the Holiday period I am happy with the quick handling. The... See more
Company replied
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I returned a Proxxon 28 Dec and had a new one 11jan. The machine went down to Germany and I got a new one without any discussion. Considering the Holiday period I am happy with the quick handling. The... See more
Company replied
Buying a heavy UPS battery, you would expect it to be packed securely so it can't move around. They sent the battery in a large box with little packing material. It was badly damaged in transit an... See more
Company replied
I placed an order on 5th November and received an acknowledgment. Two days ago I emailed Conrad asking whether the order has been dispatched. I have not received a reply. Today I checked out my ord... See more
Company replied
First time purchasing from Conrad. It has a good webpage, easy to choose different paying methods, and speedy delivery. I am very happy with the overall experience
Company replied
Sedan 1923 är det tyska familjeföretaget Conrad ett begrepp för elektronik och teknik. Med fler än 4 000 medarbetare verkar Conrad i 18 länder genom lokala dotterbolag och återförsäljare. Företaget distribuerar sina produkter till kunder i 150 länder. Conrad finns sedan 2005 på den svenska marknaden – www.conrad.se - med Sveriges förmodligen största utbud inom teknik och elektronik. Över 750 000 produkter tillgängliga online.
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Skeppsgatan 19, 21111, Malmö, Sweden
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I bought a bosch handle vacuum cleaner. but the adapter was missing, also the specification on the website was not match.
and refund process is not straight forward and take a long period,
so we are in the state of waiting for a refund after two weeks that I send it.
Sent out a defective product (Wera Joker). Difficult to resolve with customer service.
Aweful. Been waiting weeks to get a reply via customer service.
Long delivery time and could only deliver via UPS. Not recommended if you can find what you need elsewhere.
I give 5 star because when i order item is come as same picture. But i just order wrong one cmos battery. And i feel not good to return item what i have been oder.! Because if I return item owner or company will waste time and money also. So is a business. I care for me but i have to care for someone who have a business too. And item is not that expensive to return if expensive is fine. So keep your business grow up.!
Delivery was slow and confusing, when it finally arrived the package was covered in duct tape. The contents were heavy and were just loose in the box, so I guess they damaged the box... the shears are excellent though.
I am very happy with my first purchase. Good quality fast delivery 👍
Super easy to place my order. Good product information and quick delivery with good information on my order status.
I always been very happy with Conrad before. You can see in my older reviews but unfortunately Conrad Customer Service is now so bad! I purchased a TV and it was not working! So long that is not Conrads fault but I've been trying to contact the Customer Service in a week now with no avail! For each email, I receive a ticket but no more than that. When I searched the web I found a phone number as well, but there is no answer no matter what time in the day you try to call them. This is something that is much, much more important to me and others that the reasonable prices so with this order, my history with Conrad will end!!
There was no problem when it comes to ordering goods. However, the seller uses UPS, who do not do their work right. First, I received an SMS saying I should specify whether I want to have the item delivered home or pick it up somewhere else. Despite the fact I was at home all the time, the package never arrived and I have never received any notification about it having been delivered somewhere else, so I had to use a tracking site to find out where it was. This way it took the package quite a long time to arrive. The store should change their delivering company.
Easy to order, quick delivery, payment against an emailed invoice after the delivery.
Excellent range of equipment, good prices
There is no phone number to call if there is a problem!
I didn’t get my order that I have ordered more than 40 days ago !!

Reply from Conrad Elektronik Norden AB
Very Good Will buy more!!!!
Fast shipment to the door :)

Reply from Conrad Elektronik Norden AB
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