We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... See more
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First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... See more
As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.
I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... See more
Company details
- #17 of 26 best companies in Fuel supplier
Information provided by various external sources
We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.
Contact info
Plots 3 – 6 United Downs Industrial Estate, St Day, TR16 5HY, Redruth Cornwall , United Kingdom
- 01209 820274
- sales@consolsoils.co.uk
- www.consolsoils.co.uk
4.5
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Very stupidly I ran out of oil!
Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she could do and phone me back. I was delighted when she said she said next day. The oil has been delivered and John the driver could not have been nicer.
Excellent friendly service, I could not be happier and will make sure I never run out of oil again.
Melanie
18 February 2026
Unprompted review
Service is always friendly and reliable.
Service is always friendly and reliable; website simple to navigate. Jon is always helpful and kind.
20 January 2026
Kept us well informed re delivery
Kept us well informed re delivery, although delivery a day late due to tanker breakdown.
I would recommend this firm
20 January 2026
Late delivery
Late delivery; difficult to get you to top the tank up unless I let you apply for a credit reference - never an issue before.
19 January 2026
Reply from Consols Oils
Hi Terry,
Thank you for your feedback. Please accept our apologies for the late delivery.
Regarding the credit reference, we only perform a credit check for customers paying via direct debit, so we’re not sure what is being referenced here. If you could email your account number and/or delivery address to feedback@consolsoils.co.uk and explain the situation in a little more detail, we will be happy to take a closer look and address it.
Kind regards,
The Consols Oils Team
Timely and excellent service
Timely and excellent service. Much appreciated!
24 January 2026
Unprompted review
A little disappointed
Our sensor broke and we unfortunately ran out of oil… with low temperatures and two children under 3, we purchased an emergency delivery at extra cost.
We called the next day to see if the delivery could be scheduled any sooner than 7 days away just to be told that our order hadn’t been processed yet so they couldn’t do anything to help.
We were so desperate (house dropped to 13 degrees and no hot water) that my partner purchased 100L of Consol’s forecourt directly.
Our order was then delayed by another two days and eventually arrived 9 days after we placed the order but no mention of any refund for the extra we paid for emergency delivery.
Fairly disappointed and unlikely to use again.
1 January 2026
Reply from Consols Oils
Hi Kat,
Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience — especially given the circumstances with low temperatures and young children in the household.
I’ve passed the information you’ve shared on to the team, and someone will be in touch with you directly to discuss this further and provide a resolution.
In the meantime, if there is any additional information you’d like to share, please feel free to email us at feedback@consolsoils.co.uk.
Thank you again for bringing this to our attention.
Kind regards,
The Consols Oils Team
A fine Supplier with good people
A fine Supplier with good people. Could always sharpen prices!
6 January 2026
Unprompted review
Excellent service as always
Excellent service as always. Delivery driver helpful and polite. Delivery time good even.
28 December 2025
good service as always
21 December 2025
Everything.
11 December 2025
Great local store with everything you…
Great local store with everything you need. Staff are really friendly and helpful.
15 December 2025
Unprompted review
Great service to a new customer
Am a new customer, and not having had consols visit my property, I gave a thorough description and photos of my tank and it's location, the driver was able to find it and ring once there to check. The ordering online was easy, their prices were lower, and the delivery sooner than expected.
27 October 2025
BRILLIANT SERVICE
24 October 2025
The driver was most helpful.
13 October 2025
Wrong access.
Delivery completed as ordered however wrong access to oil tank, was taken from neighbour's driveway.
8 October 2025
Very helpful delivery driver
10 September 2025
Amazing!!
I fully recommend Consol Oils. I have been dealing with Chris and he was super friendly, and helpful and the delivery of oil was really quick. The driver was also really friendly. Superb customer service all round!
17 September 2025
Unprompted review
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