Consols Oils Reviews 

239
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... See more

Rated 5 out of 5 stars

First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... See more

Rated 5 out of 5 stars

As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.

Rated 1 out of 5 stars

I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... See more

Company details

  1. #17 of 26 best companies in Fuel supplier

Information provided by various external sources

We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(239)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was impressed by the order process…

I was impressed by the order process and the price. The delivery man was very amiable and efficient.

I would have given 5 stars, but the delivery was one day late. According to the delivery man, it was because the usual driver's mother had just passed away. This would have been fine if I had been notified that the delivery would be late as a result.

16 June 2025
Rated 5 out of 5 stars

Best company ever.

Best company ever.
Such a great company to deal with. Lovely help at the end of the phone and clear website to order from. Will always go to Console for my oil etc. Thanks for being awesome.

22 June 2025
Rated 1 out of 5 stars

I paid extra to get the delivery before…

I paid extra to get the delivery before 5th of June and didn’t get the delivery. I phoned the office to find out what had happened and request a refund for the extra money I paid but I was told head office would deal with it, but nothing happened. The service is very poor

29 May 2025
Rated 5 out of 5 stars

Good experience

On time , very happy that they adjusted the price down to reflect the actual amount that went in to the tank.
Overall great service, thanks

19 May 2025
Rated 3 out of 5 stars

First impressions.

I placed my order directly with Consols partly based on previous positive reviews I had read and a quoted price for delivery within a fixed period.
The delivery wasn’t made on schedule (Friday 14th February) and when I phoned the office to query I was told someone would get back to me with an update. No call came. I phoned again on Monday and Tuesday of the following week to get an update. There was no apology for the delay either of the delivery or that no-one had bothered to contact me to tell me when the delivery would be.
I eventually received the delivery 6 days late. Will think twice next time!

9 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look