Contact Coffee Co Reviews 

179
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional taste, noting that the rich coffee delivers a powerful, delicious, and remarkably smooth kick. Many people highlight the brilliant, heavy body and premium quality that completely stands out from standard market options. Some of the reviewers were extremely happy with the convenient coffee bags and straightforward subscription services available. Consumers everywhere also love knowing that buying these products actively supports brave veterans and hard-working independent people. Shoppers additionally mention that brewing equipment like the french press and aero press devices are fantastic daily additions.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing it as some of the best they have ever tasted with... See more

Quality

Clients share positive opinions on quality, highlighting that the coffee is fresh, bold, and incredibly easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my order of 4 different blend packets packed inside an original surplus ammo tin. For 40 odd quid, exclusive of delivery, the value is absolutely phenomenal. I just brewed my fir... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful coffee. Red On hits like a truck, tastes good and gets you flying. Thanks Contact for sorting me out, delivery was excellent. 10/10, just earned a new customer 🔥

Company replied

Rated 5 out of 5 stars

Super proud to be collaborating with Luke and the team at Contact Coffee in support of Scotty's Little Soldiers. It has been a real joy at every touchpoint. And the coffee is fantastic. Delivery, foll... See more

Company replied

Rated 5 out of 5 stars

Just replenished my supply of Contact Coffee bags and grabbed a French Press to bring back to East Africa for work. My spirits are definitely lifted!As usual, the service was excellent.

Company replied


Company details

  1. #34 of 56 best companies in Coffee store
  2. #59 of 80 best companies in Camping Shop
  3. #28 of 44 best companies in Coffee shop
  4. #2 of 3 best companies in Coffee stand
  5. #35 of 48 best companies in Coffee wholesaler
  6. #64 of 92 best companies in Outdoor clothing and equipment shop

Written by the company

The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(179)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service, Great Coffee

The service from Contact Coffee Co is great. Quick delivery, efficient, easy to put in orders and decent updates about shipping. The quality of the Coffee is also excellent, by far some of the best brews we’ve had. Will definitely be ordering again.

26 August 2023
Contact Coffee Co logo

Reply from Contact Coffee Co

Thank you for the 5 star review Andy. We appreciate the feedback.

Rated 5 out of 5 stars

Great coffee

Great coffee! The coffee bags are ideal for travelling!

25 August 2023
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Reply from Contact Coffee Co

Thank you for the 5 star review James. Glad you are enjoying our coffee bags

Rated 5 out of 5 stars

Quality coffee…

Quality coffee at a quality price with quality customer service from a top notch company

23 July 2023
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Reply from Contact Coffee Co

Thank you very much for the 5 star review for our coffee, pricing and customer service Stephen. We appreciate the feedback.

Rated 5 out of 5 stars

Wholesale customer review

I am a wholesale customer and have been using Contact Coffee in our gift boxes and the service is absolutely amazing, rapid responses, great communication, quick updates and fast delivery. The coffee is also delicious and has been received well by our customers! You are in safe hands with Contact Coffee!

9 August 2023
Unprompted review
Contact Coffee Co logo

Reply from Contact Coffee Co

Thank you for the 5 star review for our Wholesale service. Good to hear you are having a great experience.

Rated 1 out of 5 stars

Wrong order after waiting a week

Wrong order after waiting a week. Now have the extra bother of having to return it. Will be closing account once they get around to refunding when wrong item has been received

27 July 2023
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Reply from Contact Coffee Co

As explained on email - We are really sorry you received the wrong order, this is a one off mistake that doesn't happen all the time.
We are also sorry it took 3 hours to respond to your emails and messages. We do try and reply within 24 hours.
Thank you for your feedback and for your custom for the last 4 years.

Rated 5 out of 5 stars

Always a great service

Always a great service , Always great coffee ,

26 July 2023
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Reply from Contact Coffee Co

Thank you for the 5 star review. Glad to hear you appreciate the service and coffee we provide.

Rated 5 out of 5 stars

Quick turnaround between Subscription Tiers

Quick turnaround between subscription tiers was seamless and reinforced the high standard of customer service that I continue to experience from CCCo.

25 July 2023
Contact Coffee Co logo

Reply from Contact Coffee Co

Thank you for the 5 star review for our customer service and support team. Good to hear you enjoy the support we provide.

Rated 5 out of 5 stars

Brilliant Delicious Coffee

Brilliant delicious coffee.
Speedy delivery too which was great.

I ordered some Battle Prep coffee bags as well as After Hours. Both are superb but for me After Hours wins the taste test.

I ordered on the 24th July and was delivered on the 26th July. Happy days! BZ Contact Coffee Co 👍🏼

23 July 2023
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Reply from Contact Coffee Co

Thank you for your review. We appreciate the support. Thank you

Rated 5 out of 5 stars

Great Service

Great service and good tasting coffee! Love the ethos.

25 June 2023
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Reply from Contact Coffee Co

Thank you for the 5 star review Lisa. Glad you are enjoying our coffee

Rated 5 out of 5 stars

A proper brew

Fantastic fast delivery can't wait to make a brew now 😀.
Good tasting coffee nice and strong

24 May 2023
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Reply from Contact Coffee Co

Thank you for the all round review on our delivery and coffee. We appreciate the feedback

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Quick delivery. Amazing coffee. Definitely my go to coffee company!

24 April 2023
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Reply from Contact Coffee Co

Thank you for the 5 star review Liz. We appreciate your feedback.

Rated 5 out of 5 stars

BZ guys!

Just have to say after buying 4 bags of coffee at the NSS on Saturday I'm nearly out already! Just putting in an order so that we can stock it in the Members Lounge at work.

Hoofin product lads..

6 May 2023
Unprompted review
Contact Coffee Co logo

Reply from Contact Coffee Co

Thanks for the 5 star review John. Great to hear you have enjoyed the coffee. We can definitely sort you out with a wholesale order for the Members Lounge. Look forward to hearing from you.

Rated 5 out of 5 stars

First rate company

First rate company, I have ordered from them before, with no problems. Can’t fault there customer service, so helpful. Quality gear, like most things, you get what you pay for.

25 April 2023
Contact Coffee Co logo

Reply from Contact Coffee Co

Thanks for the five star review Stephen. Great to hear you are enjoying the quality of our products and coffee.

Rated 5 out of 5 stars

Full of flavour

I first tried the sample bags, which were great. So much so I stocked my cafe full of 500g bags of beans and the bags in the hope to spread this great coffee locally. I think the Red On is my favourite.
Took the wife up Nevis last weekend, the first thing on my check list was the coffee bags. Freezing cold, 2 ft of snow but happy as Larry boiling up some Oggin for a fresh cockle warming cup of coffee.

1 April 2023
Unprompted review
Contact Coffee Co logo

Reply from Contact Coffee Co

Thank you for the 5 star review Robert. Glad to hear your cafe and wife are enjoying the coffee.

Rated 5 out of 5 stars

The Best Coffee You Can Buy

The checkout was super easy. The products are such good quality, I love the engraving on the flask and the coffee is great! Not bland or bitter like a lot of instant coffees. The coffee bags are awesome for road trips and those days hiking mountains!

24 April 2023
Contact Coffee Co logo

Reply from Contact Coffee Co

Thank you for the review Rebecca, we appreciate your support and feedback. So glad to hear you are enjoying our coffee. The coffee bags are perfect for hiking. Enjoy!

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